Courtesy Chevrolet

I bought a new 2011 Chevy Malibu. I worked with Shana Del Grosso the customer service manager. Kiros Tesfasyone was the salesman I worked with. I was very pleased with the service I received & would be Del Grosso the customer service manager. Kiros Tesfasyone was the salesman I worked with. I was very pleased with the service I received & would be glad to refer someone to Courtesy Chevrolet and if I am ever in the market again for chevy vehicle I would hesitate to come back to Courtesy Chevrolet to make the purchase. More

My husband and I bought two vehicles, one new and one used. Amanda Gardner was our sales rep and did and excellant job. She was very helpful with the purchasing process and went out of her way by taking used. Amanda Gardner was our sales rep and did and excellant job. She was very helpful with the purchasing process and went out of her way by taking photos, faxing paperwork and even finding the used truck that was just right. Shana Delgrosso, the Customer Service Manager, was also outstanding. She met us upon delivery and went over all the functions of my new car. She is very knowledgable and very friendly. Shana has excellant people skills. Both these ladies did an excellant job. My husband and I feel, we not only bought a car and truck, but also made life long friends. We bought these vehicles sight unseen due to traveling in another state. We found your dealership on the internet and my husband called. Amanda answered and the rest is history. More

I bought a 2011 Chevy Malibu from Courtesy. The customer service manager Shana Delgrosso followed up with me to make sure I was happy and she gave me many options on my car to make sure I was satisfied. Ev service manager Shana Delgrosso followed up with me to make sure I was happy and she gave me many options on my car to make sure I was satisfied. Everyone at courtesy was very friendly and helpful. I first heard about Courtesy Chevrolet by driving by the dealership and noticed the big arrow that stuck out like a sore thumb from the street. I would definitely recommend family and friends to buy a car there and the 3 years of free maintenance to made the transition of buying a new vehicle even easier. More

2011 Chevy Cruze, Shana Delgrosso, the Customer Service manager followed up with me after my purchase. Made me feel very comfortable with my purchase at Courtesy and has been available to me for any questi manager followed up with me after my purchase. Made me feel very comfortable with my purchase at Courtesy and has been available to me for any questions I have had. I would highly recommend Courtesy Chevrolet to all my friends and family. More

I have given Mr. Kelley Williams of Courtesy Chevrolet a great rating because we were very pleased with his effords, and his friendliness; we were very very pleased with his desire to make sure that we were great rating because we were very pleased with his effords, and his friendliness; we were very very pleased with his desire to make sure that we were happy with the price of our new truck. Mr williams saw to our comforts, he kept contact with us. We have done business with Mr Williams before, he was our sales person for 2005 and sold us our previous truck. Mr. Williams seam to do above and beyond the call of duty to not only up hold the nane of your dealership, but also to make sure that your customers are happy. More

Staff was courtesy, Shana Del Grosso, knowledgeable and willing to work with my husband and I. Thorough customer service department has been there to assist with all our questions with longer service hours willing to work with my husband and I. Thorough customer service department has been there to assist with all our questions with longer service hours. O'Jay was our salesman and he stayed late to assist us with buying needs. He answered his cell phone calls even beyond business hours to assist us. Would recommend visiting this dealer even if, like for me, it is a longer drive. Definitely worth the 30 min drive. More

I just recently purchased a 2011 chevy silverado from courtesy chevrolet and it was a great experience dealing with Amanda Gardner. She treated me and my wife with respect and was motivated and prompt o courtesy chevrolet and it was a great experience dealing with Amanda Gardner. She treated me and my wife with respect and was motivated and prompt on getting us what we were asking for in a vehicle. Amanda gave us a very personable experience when purchasing are vehicle and did not treat us like other sales personal by being pushy. I would HIGHLY recommend her to anyone who is looking to purchase a vehicle, you will be treated fairly! More

Since I am a single parent I have to watch my budget. The reputations some of the dealerships have, well, you hear horror stories. You have to find a dealership you trust. I've gotten to know Eric Montano reputations some of the dealerships have, well, you hear horror stories. You have to find a dealership you trust. I've gotten to know Eric Montano in the service department who helps me for EVERYTHING that I may need for my car. He's helped get my air conditioner fixed in time to visit my sick mother in Yuma, and has scheduled me for oil changes and shows a genuine interest in my safety by noticing when my tires are bad. Eric and another co-worker had my familes safety on their minds. When my mother died I brought in my car for another oil change and because Eric knows how important my trips to Yuma are to me and my family, he had it looked over everywhere. There are even times he has that car wahsed for me. I can say without a doubt, that I can trust Eric in the service department. He explains everything to me when additional services are needed on my car. Way to go Eric!! You have my complete confidence!!! More

Brought my car in without an appointment to get the turn signal lamp fixed. Tim got the car looked at very quickly and had the tech check all the lights. They found an additional bad lamp and replacd them signal lamp fixed. Tim got the car looked at very quickly and had the tech check all the lights. They found an additional bad lamp and replacd them all, and I was out in a very short time. Thanks Tim !! You always provide great service! More

Looked at 2010 Z-71 on Friday night, said I will be back to purchase. Came back the next day, there was now a scratch on the tailgate from backing into a sign, stated they would take care of it and that it to purchase. Came back the next day, there was now a scratch on the tailgate from backing into a sign, stated they would take care of it and that it wouldn't take too long. Called back that week to schedule, it was a hassle to even get a loaner car. Finally got a loaner car, picked up the truck that night. The next day in the day light saw the real results of the paint job, finger smudge and paint specks like the paint gun was clogged. Called back, they said they would re-do it. So I drove out that morning on the freeway, no different than any other day. Got a loaner, later that night went to pick up truck. Tailgate looked acceptable, clean paint job. Drove home on the freeway and noticed this horrible wind sound, even pulled off the freeway and made sure passenger side doors were closed, still bad sound. Got home and found that the drive side door was not aligned! No marks on the door, but it was not like that when I picked it up. In addition, they over-sprayed a white looking paint onto my truck. Luckily you cannot tell except for the windows which now have a film on them. I am just gonna scrape off myself, I don't want them screwing anything else up. Went straight back the next day, my 5th trip across Phoenix and met with an Asst Manager. He said to come back on Monday and they would give me another loaner and fix the door. Go back Monday, 6th trip, the on duty manager tells me there is no car to loan and I have to explain again to another employee what is going on with the door. He says he will get me fixed and out of there in little over an hour. I say Ok, they fix the door, at this time I am late for a meeting, do a quick inspection, looks ok, I leave cause I am late. The door is still not where it should be, it still leans, you can see it move up into position when it closes and now it makes noises when driving slow, like the rubber rubs against the metal. More