Courtesy Chevrolet

We went looking at a used van, Greg helped us out and found one to be in decent shape with around 40,000 miles. We needed low miles because of my financing, my credit is not that great so I have to be fl found one to be in decent shape with around 40,000 miles. We needed low miles because of my financing, my credit is not that great so I have to be flexible, which is fine at this point. The vehicle is running good, we want it. We work out the deal, drive home, 3 days later we get called back, because we have to resign something. When we get there we are greeted by a different woman in financing. She is not friendly, has no answers as to why we have to resign the contract which is a higher interest and payment. 50 dollars is 50 dollars. Already upset at her blank stare and lack of courtesy I leave. Lets see what I have, a used vehicle, 3000 mile warranty only, but they say, it's a new vehicle so I shouldn't need anything done to it. The van is nice but, for what I paid, I could have gotten a better deal elsewhere. Now 3 months later guess what, my brakes need to be replaced, Why? Didn't they check them on this used vehicle during their so called inspection prior to selling? Why am I having to replace the brakes after 3 months? But hey it's ok I have free oil changes and free nitrogen for life, THat is nothing but sugar coated crap. I recommend you shop around, good before settling for anything. You can get a just as good vehicle or better, with a xxxx of a better warranty and price from one of the so called other guys. The only guy I think treated us right was Greg my salesman, but over all I am unhappy and will never shop there again. It's ok, they don't need my business, I am sure lots of people are happy with their vehicles. Maybe I will too after I fork out the money to get my brakes replaced, because Courtesy sure as xxxx ain't gonna do it for free. They got their money from me, they are happy. Blue Van owner :( More

My husband and I purchased our 2007 Pontiac Vibe on Sunday, May 1, 2011 from James L. Balazs. James was extremely friendly, helpful, and knowledgeable. We are completely satisfied with the overall exp Sunday, May 1, 2011 from James L. Balazs. James was extremely friendly, helpful, and knowledgeable. We are completely satisfied with the overall experience. Thank you James for taking time to access our needs and exceeding our expectations. You have won over all our future business needs. Thomas was also very friendly and knowledgeable. James and Thomas are true assets to Courtesy Chevrolet. Johnette and George Fawley More

Courtesy is a really great dealer, and Tim Jackson is the best service rep I have ever met. They never try to hard sell you, rather they explain any problems that need to be addressed and offer suggested sol best service rep I have ever met. They never try to hard sell you, rather they explain any problems that need to be addressed and offer suggested solutions. They really make you feel more like family than just another customer they have to spend time on. I would highly recommend Courtesty for all your auto needs. Even their customer lounge is awesome. Fresh food and beverages and computers or WiFi if you bring your own iPhone or laptop. A really great and responsive dealer. More

Tim Jackson is the best service writer I've ever conducted business with. A real pro. Tim never surprises me with any issues, work is done on time and for price quoted. Truck is returned clean. The conducted business with. A real pro. Tim never surprises me with any issues, work is done on time and for price quoted. Truck is returned clean. The one time there was an issue it was corrected without problem. I've had this truck serviced only there and now at 140k. More

I purchased a 2011 Chevy Caamaro Convertible. Every employee I dealt with at Courtesy Chevrolet treated me like a friend, that's what gave me the confidence to sign on the dotted line. The dealership a employee I dealt with at Courtesy Chevrolet treated me like a friend, that's what gave me the confidence to sign on the dotted line. The dealership also dealt with me changing my mind on the color of the car after the inital order. Upon delivery Shana Del Grosso and Dave Blankenship were very thorough in getting me familiar with my new Camaro. Shana Del Grosso also went over my car with a fine tooth comb looking for any problem that may have occurred during shipping. She found some minor areas of concern and had them fixed immediately. I would recommend this dealership to anyone looking to buy a new or used vehicle. More

I usually hate going to buy a new car and dislike the service and personel. However, my experience with Eric Steffes and Courtesy chevrolet workers changed my opinion. Eric was very helpful, knowledgeabl service and personel. However, my experience with Eric Steffes and Courtesy chevrolet workers changed my opinion. Eric was very helpful, knowledgeable, and was so fun to work with. I had such a pleasant experience and everyone was very nice, positive, and helpful. This car dealership had a very good vibe. They gave me a great deal on my used car and new. I love my new car and am very glad I finally found a car dealership I don't mind going to and a car salesman who I will always pick to help me. Thank you More

Kelly Williams is an awesome, kind, considerate and Extremely Patient sales person. If it wasn't for Kelly, Especially with all the issues that we went through with our 2011 Grande Sport Corvette over Extremely Patient sales person. If it wasn't for Kelly, Especially with all the issues that we went through with our 2011 Grande Sport Corvette over the past 4 months from Courtesy and Coulter Cadillac (clear bra issues and mechanical issues) we would not have been back to the dealership. We Love our new Camaro SS! It is Sharp and a neat drive!!! They are doing their best to accommodate and give us the Best service possible! We still do Believe in Courtesy Chevrolet! More

Clayton provided excellent support during our vehicle selection process. He had a very cool, friendly demeanor about himself. Previously, that day, we had been to 6 different dealerships for hrs, and di selection process. He had a very cool, friendly demeanor about himself. Previously, that day, we had been to 6 different dealerships for hrs, and didn't buy. We bought the second car he showed us within 45 minutes. I would recommend this dealership to all of my friends and family. More

I purchased a new Silverado 3500 HD from Courtesy. The staff (Bernie) took great care of me from beginning to end. I was then contacted by Shana DelGrosso and she has provided me with excellent support af staff (Bernie) took great care of me from beginning to end. I was then contacted by Shana DelGrosso and she has provided me with excellent support after the sale. I would difinitely recommend this dealership. Shana is available 24 hours a day to provide you assistance. More

Wow, just... wow. So two things have happened since Wow, just... wow. So two things have happened since we purchased that have been pretty frustrating and have really changed how I view the dealersh Wow, just... wow. So two things have happened since we purchased that have been pretty frustrating and have really changed how I view the dealership. (I had previously given it a good review.) 1. We had a tire go very nearly flat on the front passenger side. Which we found weird since allegedly the tires were brand new when we got the car. The salesman made a point of it twice during the time we were looking at the car. So when we went for our first oil change a couple of weeks later (the salesman insisted we should get it done quickly just to be sure we were starting out fresh) my husband asked them to look at the tire and see what was wrong. Not fill it. Look at it. So they came out and told him they had filled the tire and, surprise surprise, he assumed that meant they had checked it out. But less than two weeks later, the tire was getting noticeably flat again. This time, he called and explained and they said they could fill it up but that was all. He took it over and they said they'd charge us to take an actual look at the tire. Which means they didn't do it the time before. Just filled it and let us go on our merry way. We went to another place out of frustration and, shock of shocks, there was a screw in the tire. These things happen, I guess, though we drive maybe half the amount most people do. But the fact that this team let us drive out on a tire with a puncture in it... after my husband had asked them to take a look at it and all they did was fill it back up?! Not happy. 2. James is the one who gave us this website and he explained that he would get $10 if we gave him five stars. He didn't pressure us to do it. So a day or two after we bought the car, I went online and filled out the form. I thought it was just a good review giving him cash -- I had forgotten it was 5 stars for the money. When my husband saw him again while waiting for the oil change, James asked how the car was doing and made some small talk. He then told my husband that he had "missed out" on the $10 for the promotion because it hadn't been a perfect review. Let me be clear that my husband had not mentioned the review at all. So James actually just brought it up. I consider that incredibly inappropriate. To his credit, James did say he appreciated the great review we gave him. Still, that is just REALLY not something I think should have been discussed, let alone brought up, by the salesman. Really tacky! We're now kind of disillusioned about this whole transaction. It's a good thing we really like the car, because the rest of the buying experience has rather soured in our eyes. More