
Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Wow, just... wow. So two things have happened since Wow, just... wow. So two things have happened since we purchased that have been pretty frustrating and have really changed how I view the dealersh Wow, just... wow. So two things have happened since we purchased that have been pretty frustrating and have really changed how I view the dealership. (I had previously given it a good review.) 1. We had a tire go very nearly flat on the front passenger side. Which we found weird since allegedly the tires were brand new when we got the car. The salesman made a point of it twice during the time we were looking at the car. So when we went for our first oil change a couple of weeks later (the salesman insisted we should get it done quickly just to be sure we were starting out fresh) my husband asked them to look at the tire and see what was wrong. Not fill it. Look at it. So they came out and told him they had filled the tire and, surprise surprise, he assumed that meant they had checked it out. But less than two weeks later, the tire was getting noticeably flat again. This time, he called and explained and they said they could fill it up but that was all. He took it over and they said they'd charge us to take an actual look at the tire. Which means they didn't do it the time before. Just filled it and let us go on our merry way. We went to another place out of frustration and, shock of shocks, there was a screw in the tire. These things happen, I guess, though we drive maybe half the amount most people do. But the fact that this team let us drive out on a tire with a puncture in it... after my husband had asked them to take a look at it and all they did was fill it back up?! Not happy. 2. James is the one who gave us this website and he explained that he would get $10 if we gave him five stars. He didn't pressure us to do it. So a day or two after we bought the car, I went online and filled out the form. I thought it was just a good review giving him cash -- I had forgotten it was 5 stars for the money. When my husband saw him again while waiting for the oil change, James asked how the car was doing and made some small talk. He then told my husband that he had "missed out" on the $10 for the promotion because it hadn't been a perfect review. Let me be clear that my husband had not mentioned the review at all. So James actually just brought it up. I consider that incredibly inappropriate. To his credit, James did say he appreciated the great review we gave him. Still, that is just REALLY not something I think should have been discussed, let alone brought up, by the salesman. Really tacky! We're now kind of disillusioned about this whole transaction. It's a good thing we really like the car, because the rest of the buying experience has rather soured in our eyes. More
The Internet Department was very helpful in getting me the car I wanted order from Cheverolet. I got my daughters dream car, a beautiful Yellow SS Camaro with a special interior. I had told my daughter th the car I wanted order from Cheverolet. I got my daughters dream car, a beautiful Yellow SS Camaro with a special interior. I had told my daughter that I had bought my original 69 Camaro from Courtesy as well. The Internet Department was always following up on my order right from their own cell phones so you can always get to them directly.Shana Delgrosso is the customer sales manager and she wants to continue a long tradition of personal service.she was very helpful as well. Yes I would want my friends and family to get their cars and trucks from Courtesy. More
My name is Richard Sleeseman, I bought my 2011 Chevy Silverado recently and was thrilled with my purchase and my buying experience. When I showed up the salesmen were very respectful and took their time Silverado recently and was thrilled with my purchase and my buying experience. When I showed up the salesmen were very respectful and took their time assisting with all of my needs. I was extremely happy with immediate follow up by Courtesy's Customer Service Manager Shana Del Grosso who answered all of my questions and really cared about me as a person. I did not feel like a number at this dealership. When I go through my day I tell all of my friends, relatives, and co-workers about the top notch experience I had there. I will definitely recommend anyone to go to Courtesy for any vehicle they should need in the future. Thank you for my Silverado, I LOVE IT!! More
Scott O. was wonderful to work with no pressure at all to buy. He gave me options of the best vehicle for my buck as we have not so great credit. He was great and will definitely buy from him again.He was ve buy. He gave me options of the best vehicle for my buck as we have not so great credit. He was great and will definitely buy from him again.He was very friendly and did what ever he had to do so that I would buy from him.Everything went smooth and would recommend him to anyone. More
I searched on the internet for a Chevy dealership, everything pointed to Courtesy Chevrolet. I called and spoke with an individual by the name of Eric Steffes. He asked me what I wanted and guided me everything pointed to Courtesy Chevrolet. I called and spoke with an individual by the name of Eric Steffes. He asked me what I wanted and guided me through and helped me choose a pickup truck that fit my needs. I came in, everything he told me he did on the phone was true and not a phony baloney scheme to get me into the dealership. My truck was ready, fueled up, and detailed. I signed some papers and went over everything to help my needs and were givin' the keys. I grabbed my 4 month old son and his car seat and we were off to drive home. Hassle free and pain free experience. I was treated like a family member and would recommend any of my friends and family to go and speak to Eric Steffes down at Courtesy Chevrolet, I am now a please customer with a 2011 Silverado. Thanks to everyone who helped me at Courtesy! More
I purchased my Chevy Malibu at Courtesy Chevrolet. We had a wonderful experience with our purchase with everyone from the sales staff, finance staff, after market staff, and customer service manager, Shana D a wonderful experience with our purchase with everyone from the sales staff, finance staff, after market staff, and customer service manager, Shana Del Grosso. I would highly recommend any one of my friends or family to purchase their future vehicle with the family owned dealership Courtesy Chevrolet. We look foward to using the service department for our vehicle needs, especially because they gave us three years of oil changes. Sincerely, James and Sara Thacker. More
I purchased my first car with excellent help from.I told him I had a budget easter preference he was awesome.he showed me what my options for within my budget and I was more than happy.he showed me the car him I had a budget easter preference he was awesome.he showed me what my options for within my budget and I was more than happy.he showed me the car is that within my budget .he paid attention to the details are important to me and tell me exactly what I was comfortable with .not once did I feel pressured or hounded by a salesperson.his fellow employees greeted with friendly big smiles .everyone was very friendly and made sure we were comfortable satisfied and understood what was happening.scott walk me through the whole process and make sure we were satisfied . I was very impressed with the customer service today .the finance team was sweet and efficient.I am more than confident that today I not only bought the rightcar but what really matters from the right people. I am so happy with this milestone. I know it was done right and efficient. They were conscious of the time and I gotout in great time. I will highly recommend this place to everyone. Thank u so much Scott nagy you were true appreciated. Thank u courtesy Chevy. I'm voodoo happppppyyyyy.im all smiles! More
Fter being declined by numorous dealerships we came to courtesy chevrolet where i previously purchased a vehicle in 2008 and was very happy with the service. upon arrival to the dealership mr proctor appr courtesy chevrolet where i previously purchased a vehicle in 2008 and was very happy with the service. upon arrival to the dealership mr proctor approached us very profesinally and began asking what we were looking for. we knew what we wanted but due to credit scores thought we would have to settle for something else. Mr proctor and ms tucker got us into exactly what we wanted at a great price and quickly. courtes chevrolet is great for business and i would recommend them to anyone looking to buy a vehicle. More
I purchased my new Silverado from Scott Ogdie and I was completely satisfied with the overall experience. Thank you Scott for taking time to finding out my needs and exceeding my expectations. You have won completely satisfied with the overall experience. Thank you Scott for taking time to finding out my needs and exceeding my expectations. You have won over all my business in the future. You are a true asset to Courtesy Chevy. Cliff More
We have always had great service with these guys and we will always value them because they deal with what our needs are.The wife and I have been doing business with courtesy chevrolet and will continue to will always value them because they deal with what our needs are.The wife and I have been doing business with courtesy chevrolet and will continue to do so for many more years to come. We would not hesitate to send anyone we know to purchase a vehicle from these employees. More