
Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I was completely satisfy with my purchase, I highly recommended the dealership. Shana Delgrosso handles all affairs with great details. I had great experience with the sales men and managers and fina recommended the dealership. Shana Delgrosso handles all affairs with great details. I had great experience with the sales men and managers and finance. I heard about Courtesy Chevrolet through my brother who bought a car there before and was treated great as well every member of the personnel had smiling faces and always asked if I need it anything they offer water, cafe, comfortable sitting, and tv entertainment while I waited to speak with all caring departments. I will most definitely be coming back as well as referring Courtesy Chevrolet. More
I have given the rating because my wife and I both bought Chevrolet vehicles at Courtesy Chevrolet last year and they walked us through the process and made it easy and we are always met with smiles and grea Chevrolet vehicles at Courtesy Chevrolet last year and they walked us through the process and made it easy and we are always met with smiles and great service when we come in for required maintenance. More
I needed a new car, walked into Courtesy Chevrolet I needed a new car, walked into Courtesy Chevrolet knowing nothing, was warmly greeted by sales guy Kelly Williams and his floor manager, Dustin I needed a new car, walked into Courtesy Chevrolet knowing nothing, was warmly greeted by sales guy Kelly Williams and his floor manager, Dustin Reeder. In the next several days they guided me through various options until I purchased the perfect car for me, a sweet little Malibu with all kinds of good stuff. I am thrilled. These guys are total pros. There is no pressure. They operate cheerfully, and with a sense of humor concerning car sales and the human condition in general. It was a gentle and pleasant process throughout. While there, I met lots of other sales folks, bosses, repair people, even the owner's son (Scott needs a haircut, but what the hey! he be the owner's son!)--and they were all the same, like a big happy family. I know that sounds crazy, after all the high drama and whatnot on TV about car salesmen, but it really was true. Even when it came time to crunch numbers and get to a final price, the negotiation was a series of quite reasonable back-and-forths, didn't take long to do even this often difficult part. I felt I got a very nice deal, they absolutely engaged in give and take and weren't trying to squeeze me. I would return to Courtesy Chevrolet, and Kelly and Dustin in particular, without any hesitation. --Phil McCombs More
My repair service problem was solved: quickly, properly, completely and cost-effively. I plan to use their services in the future because I have used this dealership service department in the past, have pu completely and cost-effively. I plan to use their services in the future because I have used this dealership service department in the past, have purchased two cars from this dealership in the past and have always had positive experiences. I also appreciate having this GM dealership still in operation despite the down economy now. More
Yesterday I went to Courtesy Chevrolet at Camelback and 12th Street. At Courtesy Chevrolet I met Eric Steffes and worked with him and George to complete the purchase of my new car. Two hours after I wa 12th Street. At Courtesy Chevrolet I met Eric Steffes and worked with him and George to complete the purchase of my new car. Two hours after I walked into Courtesy Chevrolet I was leaving with my new car, totally pleased with how the whole process and transaction took place. Eric and George were incredibly professional and there was absolutely no pressure or ugliness whatsoever. When I went in to sign the paperwork with their finance person there was not even any heavy handed pressure to purchase an extra service contract or extended warranty. And the finance person thoroughly explained the details of what I was signing and answered all of my questions patiently and unhurriedly. From start to finish, everything in my purchase at Courtesy Chevrolet was conducted as it should have, with dignity and professionalism. I might add that prior to going to Courtesy Chevrolet I went to another Chevy dealer, Midway Chevrolet. Unfortunately I did not check this website and these reviews before calling and going to look at new cars at Midway Chevrolet on Bell Road. I wasted 3+ hours at Midway Chevrolet. Maybe I can save someone else the frustration I experienced there yesterday. If you are considering a car purchase from Midway Chevrolet I have two suggestions for you; #1 Do not go there. #2 Instead of going to Midway Chevrolet just go to see Eric Steffes (602-430-6983) at Courtesy Chevrolet on Camelback and 12th Street. Based on my experience, and apparently the experience of others that have written reviews on this web site, Midway Chevrolet is really a classic example of why car dealers have less then a stellar reputation. Before shopping for a car check out the reviews for these two dealerships. In hindsight I wish that I had checked the reviews first. I would not have wasted the 3+ hours I spent at Midway Chevrolet. I have personally seen why there is such a contrast in the reviews for these dealerships. Call Courtesy Chevrolet, ask for Eric Steffes, and you will see the difference. I would very strongly recommend Courtesy Chevrolet and Eric Steffes to everyone. More
I had purchased a groupon for a car detail. Ryan met with me at 8 am. I was waiting for the service, so he was sure to get me out as soon as he could! I was out of there by 12:30. The car looked so n with me at 8 am. I was waiting for the service, so he was sure to get me out as soon as he could! I was out of there by 12:30. The car looked so nice when it was complete! I was made aware of a couple of other items that I need to have my mechanic addressed, but was not pressured to have Courtesy Chevrolet complete the services, which I was grateful for. I highly recommend a complete detail job with these guys! More
The customer service was fantastic. Kelly did not pressure me at all to consider one car over another. He was clear in all explanations. He was patient and thoroughly answered any questions I had. He pressure me at all to consider one car over another. He was clear in all explanations. He was patient and thoroughly answered any questions I had. He worked extensively with me to get into the car I wanted without putting any pressure on me to purchase. He was very friendly through the whole thing and I discussed with me what I was looking for and listened to my circumstances financially as an individual without trying to swindle me into believing something that wasn't true. He didn't leave me alone or hand me off to another salesman, rather he went out of his way to make sure I had everything straight and knew what was going on, as well informed me as who to call when I needed servicing or had any questions after purchase and introduced me to them. More
Ryan was courteous, pleasant. I did not have to wait when I got there. Had oil change and tire rotation. Funny two days later my car said that low tire pressure. Surprised at that went back to Dealership a I got there. Had oil change and tire rotation. Funny two days later my car said that low tire pressure. Surprised at that went back to Dealership and had the tires. Fernado helped me, nice kid and apolgetic You would think that when you rotate the tires that the air would be checked. overall the experience was very good. More
Have been doing business with Courtesy and Tim Jackson for over 10 years. Tim is a great service advisor, keeps me informed of the work and does not try to push services that aren't needed. Very peersona for over 10 years. Tim is a great service advisor, keeps me informed of the work and does not try to push services that aren't needed. Very peersonable to deal with. Have had excellent service work over the years. More
Courtesy Chevolet has awesome customer service! Their Salesmen, Felix was especially helpful with securing my car loan. He exhibited professionalism and patience throughout the process and I really can' Salesmen, Felix was especially helpful with securing my car loan. He exhibited professionalism and patience throughout the process and I really can't thank him enough. So, when you go to Courtesy Chevolet make sure to ask for Felix. More