
Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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when I arived to countesy chevrolet i was help right away.My stay there was great and friendly environment. I give this dealer ship a 10/10. robert soto was realy helpful to us and help alot of thing we away.My stay there was great and friendly environment. I give this dealer ship a 10/10. robert soto was realy helpful to us and help alot of thing we wouldnt understand. out of every thing it was great. More
I brought in my car to for a detailing because I got a great deal for this service at a local website. Unfortunately, when I picked it up later, I noticed there was damage to the plastic center caps on my great deal for this service at a local website. Unfortunately, when I picked it up later, I noticed there was damage to the plastic center caps on my rims. I was contacted by Jessie in Marketing, who was very eager to help remedy the situation. She ordered the needed parts, personally handled my case, and communicated the situation to the repair staff to ensure a hassle free experience to get this problem corrected. She was very positive and responsive throughout this experience. I am a happy customer, thanks to Jessie and her team! More
Tim was perfect! Thank you! I was just there for an oil change so it was a pretty simple situation. I have nothing negative to say and I am so excited to go back again the next time my oil needs to be chan change so it was a pretty simple situation. I have nothing negative to say and I am so excited to go back again the next time my oil needs to be changed. I will always speak highly of Courtesy Chevrolet. More
Nick went out of his way to make sure my needs were met when ordering a part for my car. Everyone was so kind and understanding. Nick has become more than just a Service Advisor but a friend and I apprecia when ordering a part for my car. Everyone was so kind and understanding. Nick has become more than just a Service Advisor but a friend and I appreciate that. It's nice to know that someone is looking out for you at the dealership level. Thank you Nick. More
Plain and Simple, a bate and switch. I had done my homework online and found a used 2010 Chevy Equinox for 24995. I sent an email to find out more information. I received a call and voicemail from Bil homework online and found a used 2010 Chevy Equinox for 24995. I sent an email to find out more information. I received a call and voicemail from Bill Yvon stating to come on down and he was going to give me a 'special' eprice of 23991. It even stated on the screen it was a 'OBO' car, so I made an offer. I got texts back saying there was a mistake and the car was not supposed to be priced that, but they would still honor the price of 24995 even though it was supposed to be 2 grand more. I asked about the eprice and he said he had never called me and left that message. I still have the Voicemail, interesting to say the least. And what happened to 'OBO'? Why say that if clearly they are not going to accept offers. The price was never changed online to reflect what was supposed to be the higher but accurate price. His response to me was check dealerrater.com and you will see people love me and I give them a fun and enjoyable experience. We were set to drive from Vegas to get this car, but had to pull out cause of the price change, not a fun or enjoyable experience. We ended up driving to California instead and found a nicer more equipped Equinox for less money at Penske Chevy in Cerritos. At least they kept their promise. More
Bill is an amazing employee ... he has gone above and beyond what I would ever expect from a salesman ... He has a great personality and was so helpful through the entire process. We truly appreciate eve beyond what I would ever expect from a salesman ... He has a great personality and was so helpful through the entire process. We truly appreciate everything he has done and would highly recommend this dealer and especially Bill to anybody looking to buy a vehicle. More
bill went far beyond normal service to be sure i got what i wanted. we became friends and even shared a miracle that has happened to us. all the personnel at courtesy seemed very friendly. would send any i wanted. we became friends and even shared a miracle that has happened to us. all the personnel at courtesy seemed very friendly. would send anyone to the dealership bill should be given special reward for his service More
The length of time spent to purchase this vehicle was 10 minutes.. in and out! Service was set up ahead of time and executed just perfectly.. Just wish the price was a little lower being a 2010 at the end minutes.. in and out! Service was set up ahead of time and executed just perfectly.. Just wish the price was a little lower being a 2010 at the end of 2010.. but overall everything was great! More
I'm very pleased with level of customer service at Courtesy Chevrolet, I've never felt so welcomed at a car dealership. I was very fortunate to have done business with Darcell Bishop. Darcell helped m Courtesy Chevrolet, I've never felt so welcomed at a car dealership. I was very fortunate to have done business with Darcell Bishop. Darcell helped me get the vehicle I wanted at a price I agreed with. Thanks again Darcell, you're wounderful! More
I am new to this area and was looking online for the BEST rated Dealership in town. This was called out as having the best customer service and I made an appt to go in. They checked me in and I waited in t rated Dealership in town. This was called out as having the best customer service and I made an appt to go in. They checked me in and I waited in the lounge surfing the net. A good amount of time went by...enough for me to wonder why so much time had gone by for an oil change, tire rotation and a lightbulb replacement. Nick went out of his way to make it up to me! Let's face it, we all get overwhelmed at somepoint and may have something slip, but it's all in how you course correct and make it right. Nick was awesome in response and made sure my delay was met with 'customer appreciation'...won't go into all that he did for me, but he went out of his way to make it right. I will ALWAYS come back to Courtesy---because of Nick!!! Sincerely, P.Bristow More