Courtesy Chevrolet

Nick is excellent at his job. However his support doesn't match up. I could not reach him by phone becuase the dealership had not corrected his extension and the perosn to whom my message was directed (Mark) match up. I could not reach him by phone becuase the dealership had not corrected his extension and the perosn to whom my message was directed (Mark)was'nt copncerned enough to even pass it on let alone respond. Nick explained eveything thoroughly but the dealership costs were high. Thus, I did not agree to every recommended item and have the work done elsewhere. Nick's great but the dealership is definitley showing it's lack of concern and support More

ROBERT SOTO WAS VERY HELPFUL AND WENT OUT OF HIS WAY TO HELP US ON BUYING OUR CAR. I WOULD RECOMMEND MY FAMILY AND FRIENDS DIRECTLY TO HIM , IF THEY WOULD NEED TO BUY A CAR. THIS EXPERIENCE WAS VERY ENJOYA HELP US ON BUYING OUR CAR. I WOULD RECOMMEND MY FAMILY AND FRIENDS DIRECTLY TO HIM , IF THEY WOULD NEED TO BUY A CAR. THIS EXPERIENCE WAS VERY ENJOYABLE, AND IT WAS A PLEASURE WORKING WITH HIM. DUE TO THE FACT WE WERE THERE A WHILE , ROBERT NEVER LEFT OUR SIDE ONLY WHEN HE HAD TO GO TAKE CARE OF PAPERWORK . HE WAS VERY INFORMATIVE ON EXPLAINING THE PROCESS . I MADE SURE BEFORE I WAS READY TO GO , I ASKED ROBERT FOR HIS BUISNESS CARDS TO GIVE TO MY FRIENDS AT WORK THAT WERE LOOKING FOR A NEW VEHICHLE. IT WAS A PLEASURE WORKING WITH HIM. I FEEL HAVING ROBERT WORKING THERE IS AN ASSET TO YOUR COMPANY . NEED MORE PEOPLE LIKE ROBERT. GREAT JOB ROBERT I WILL GLADLY RECOMMEND MY FAMILY AND FRIENDS. THANKS FROM A SATISFIED CUSTOMER ! More

Tim was extremely friendly and helpful. He honored my appointment even though there was a glitch in their computer system and it wasn't on his schedule. He provided excellent service with a wonderful att appointment even though there was a glitch in their computer system and it wasn't on his schedule. He provided excellent service with a wonderful attitude, and I would recommend Courtesy Chevrolet service to anyone because of him. More

I first moved out to AZ in 2008, and I was really worried about what dealership was going to work on my car. As soon as I got out of my car I felt welcome, like I was back home at the dealership I bought my about what dealership was going to work on my car. As soon as I got out of my car I felt welcome, like I was back home at the dealership I bought my Grand Am from. From there on my experience with Courtest Chevrolet has been an awsome. Prior to having Tim Jackson as my Service Consultant I had Mark Hurtt. Mark was one the best service consultant I have ever had. He was very friendly, outgoing, funny, and down to earth. He was very helpful in every way possible. I was very upset when I found out that he was leaving. When I first started bring my car to Courtesy Chevrolet I had asked Mark if he was to ever leave who would he recomend to be my service consulant. He stated, "Tim Jackson". When I first met Tim he had a great smile on his face and it never left. Everytime I come in there he is always smiling. It GREAT!!!!!! He is very friendly, outgoing, funny, and I respect him a lot. Tim is also very helpful as well. He has always guided me in the right direction when it comes to what I need done to my car. Tim I just want to thank you and your are no doubt the BEST!!!!!!! Not only has my service consultant been great, but the guys who pull your car up afterwards are just as awsome as well. Everytime I am sitting outside, they are so friendly and conversational. I will and would recommend this dealership to anyone and everyone. THANK YOU TO ALL THE COURTEST CHEVROLET STAFF!!!! Tyra Long More

My husband and I bought a 2007 Silverauto in 2006, the employees at Courtesy are the BEST! We always take our truck there to be serviced and Tim Jackson is always there to greet us by name, he is a great employees at Courtesy are the BEST! We always take our truck there to be serviced and Tim Jackson is always there to greet us by name, he is a great asset to the company. We will go no where else to purchase a truck or car. Sincerly, Rebecca & Sherman Marshall More

my overall experience was the best i have had so far i did not feal pressured into buying something i didnt want with mr vander putten the worked with me the best they could i would recomend this dealer t did not feal pressured into buying something i didnt want with mr vander putten the worked with me the best they could i would recomend this dealer to anyone. i love my new truck next year i plan on buying a newer one and i plan on going back with courtesy chevrolet and mr vander putten More

Almost without exception I have been totally satisfied with the service from Courtesy Chevrolet I have been provided for the last 15 plus years. My service consultant for the last 4 years, Tim Jackson, a with the service from Courtesy Chevrolet I have been provided for the last 15 plus years. My service consultant for the last 4 years, Tim Jackson, always goes to bat for me to get problems corrected under factory or extended warranties whenever possible but in a fair and ethical manner. More

From the time of purchase and throughout my services, it has always been a pleasure working with this dealership. Everyone is friendly and no one pushes unnecessary part or services. The waiting area in ser has always been a pleasure working with this dealership. Everyone is friendly and no one pushes unnecessary part or services. The waiting area in service is the nicest I have ever been in. It include a mini cafeteria, computer access and very comfortable TV equipped lounges. I have owned everything from Mercedes, Jaguars, Cadillac, Pontiac, Buick and Lexus. None have provided the cordiality and fairness as this dealer. More

I purchased an 07 Jeep Wrangler from their used car division, and was given a 3mo/3year warranty to cover any major issues. This was in lieu of having my mechanic inspect the vehicle. During a routin division, and was given a 3mo/3year warranty to cover any major issues. This was in lieu of having my mechanic inspect the vehicle. During a routine differential fluid change (required but not performed by Courtesy) I discovered a loose shim. I called Courtesy, who recommended I take it to a Jeep dealership. The Jeep delearship confirmed the issue (worn out diff. bearings) and replaced the bearings and shims. I asked Courtesy to cover the parts, assuming since I had the repairs done at the Jeep dealership, I would cover the labor. They refused stating that since I was not a "trained automotive technician" and I removed the diff. cover to change the fluid, it voided thier warranty. They said that I could've ruined the bearings myself,s ince I was not trained. How ridiculous was that. The Jeep service dept. backed me up on this one, but Courtesy would not listen to them either. This issue went all the way up to the owner level, who just sided with their service dept. saying, I should not have changed the diff. fluid myself, and that they could not tell if I wore out the bearings by removing the cover. The bottom line is: Courtesy Chevrolet's used car warranty is not worth the paper it is printed on. I am chocking this one up to "It's a used vehcile and you can't trust a used car dealership" lesson. Buyer Beware, I had thought a major dealership would stand behind something they sold, especially since I was willing to meet them halfway on costs. By the way, I only had the Jeep for 1 month, when this was discovered. More

Tim Jackson is the best service person I've ever had the pleasure of dealing with. He is professional and has my best interest at heart whenever I bring my car in for service. The service technicians alwa pleasure of dealing with. He is professional and has my best interest at heart whenever I bring my car in for service. The service technicians always do a thorough job and deliver my car back to me clean and in good shape. I can count on a ride home or to work while they service my car and a pick-up when it's ready. This is great service, I think. More