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Courtesy Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
4,609 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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1233 E. Camelback Road

Phoenix, AZ

85014

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Showing 4,610 reviews

January 31, 2022

Juan is a great salesman that is always easy and efficient to work with. He will always be my first choice for car buying. More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Larios
Report | Print
Jan 31, 2022 -

Courtesy Chevrolet responded

Congratulations on your new vehicle, Daniel. Thank you for writing such a great review about your experience at Courtesy Chevrolet! We appreciate the feedback and are pleased that your experience with Juan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.\ Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 31, 2022

Jose was very helpful on my car search. I would recommend anyone looking for a vehicle to ask for him. More

by Ldempsey90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Nasario
Report | Print
Feb 01, 2022 -

Courtesy Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jose and the rest of the Courtesy Chevrolet team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 31, 2022

One of the Phoenix dealers that plans to mark up the new Silverado EV over MSRP. More

by JJJAZ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Mendez
Report | Print
Jan 31, 2022 -

Courtesy Chevrolet responded

We appreciate you sharing your experience with us at Courtesy Chevrolet. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

Jan 31, 2022 -

JJJAZ responded

To elaborate on what was stated in my review. I reserved a new Silverado EV 1st Edition. I was calling around trying to figure out which dealership to attach my reservation to and called your dealer since you state on your website, "No Dealer Addendum Pricing means no games, no additional mark-up on all new Chevys in stock.". However, when I asked the salesman if your dealership will be marking up or adding on from MSRP, I was told to expect "at least" a $5k markup on the new EV. I guess a factory order doesn't qualify as "in stock". At least I can say Jimmy was up front about it.

Jan 31, 2022 -

Courtesy Chevrolet responded

Thank you for your feedback and for your interest in the Chevrolet Silverado EV. Unfortunately, since the vehicle is not available to the public yet, we have not been given any pricing on it. Also, the price is not determined at the dealership level. If you have any questions or would like to discuss this further, please do not hesitate to reach out to us. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

Jan 31, 2022 -

JJJAZ responded

This response was both inaccurate and unnecessary. Actual price is irrelevant to the topic being discussed, which is selling at MSRP. The topic is about markups relative to the eventual price, which IS, in fact, determined by the dealership. You may say it is too early to determine if there will be mark-ups but that is precisely why I rated as I did. Customers have to declare a dealer at the time of their reservation so if you can't commit to selling at MSRP yet then you should not be considered one of the dealers to go to for pre-orders.

January 30, 2022

I absolutely love Courtesy Chevrolet! They always have a great selection of vehicles to look at but most importantly the staff is very kind and helpful. Juan Larios is the very best! My family has always go More

by Monica Ocampo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Larios
Report | Print
Jan 31, 2022 -

Courtesy Chevrolet responded

Monica, On behalf of Courtesy Chevrolet, I sincerely thank you for taking the time to write such kind words about our sales team. Juan is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see us. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 30, 2022

I’ve been going to Courtesy for 5 years, ever since I moved from Nevada and Mr. Juan Larios have never failed to help my family and I get the best vehicle that suits my big family. Thank you Courtesy for More

by Alexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Larios
Report | Print
Jan 31, 2022 -

Courtesy Chevrolet responded

Alexander, thank you for the feedback! We are happy to hear about your positive experience at Courtesy Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 30, 2022

I had a good experience with this employee with good customer service looking forward on coming back! More

by Joseajimenez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Larios
Report | Print
Jan 31, 2022 -

Courtesy Chevrolet responded

Jose, thank you for taking the time to share your feedback. Each employee is a valued member of the Courtesy Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 30, 2022

several of my family members have bought a car from courtesy chevrolet and it’s always been a pleasant experience. juan larios knows what he’s doing and always provides good customer service from the b More

by grecialarios111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Larios
Report | Print
Jan 30, 2022 -

grecialarios111 responded

several of my family members have bought a car from courtesy chevrolet and it’s always been a pleasant experience. juan larios knows what he’s doing and always provides good customer service from the beginning to end. thank you all for your hard work.

January 30, 2022

Juan is an excellent and professional salesman. Always there for any questions or concerns I have on my vehicle. Would definitely recommend to everyone to see Juan at courtesy. He will take great care of More

by Sarah22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Larios
Report | Print
Jan 31, 2022 -

Courtesy Chevrolet responded

Thank you for taking the time to write about your experience with us, Sarah! At Courtesy Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Juan was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 29, 2022

Was very helpful and knowledgeable went out of his way to make our Courtesy experience great. Thank You!! More

by Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim John
Report | Print
Jan 31, 2022 -

Courtesy Chevrolet responded

Rodriguez, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Courtesy Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 24, 2022

This dealership is really nice and friendly just as you would expect it to be. Everyone is so welcoming and they make shopping for a car feel good ! Juan Larios is the man to go to when looking for a car ! More

by LJim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Larios
Report | Print
Jan 25, 2022 -

Courtesy Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Courtesy Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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