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Courtesy Chevrolet - Service Center

Phoenix, AZ

4.7
1,447 Reviews

1,447 Reviews of Courtesy Chevrolet - Service Center

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June 28, 2025

Bob is the guy to go to! Outstanding advisor and is always transparent and helpful with his customers. He will always be my advisor and is a 10 out of 10! Thank you Bob for More

by Madisyn Dillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Courtesy Chevrolet responded

Thank you for your review, Madisyn! I appreciate your feedback about Bob and his dedicated service. At Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, we strive to provide transparent and helpful assistance to all our customers. We look forward to seeing you again soon. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 23, 2025

My service writer was very kind and accommodating when I got there. I explained that my batteries were bad cause I had to jump start my truck. She said if it wasn’t under warranty, she could get me out in a More

by Justinessary
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fisher
Jun 24, 2025 -

Courtesy Chevrolet responded

Thank you for your feedback. I appreciate you sharing your experience with us. It's great to hear that our service writer was kind and accommodating, although we understand your concerns regarding the battery testing time and the delay in addressing your truck's issues. We strive to provide timely service, and your insights are valuable for us to improve. If you have any further concerns or if you'd like to discuss your experience in more detail, please feel free to reach out to me directly. Thanks again for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

June 18, 2025

Quick and very knowledgeable was a very, very, very fast process. I was in and out, and Maddie was awesome thank you very much. More

by bigjavie83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matti
Jun 19, 2025 -

Courtesy Chevrolet responded

Thank you for the review! I am happy that your experience was quick and efficient. Maddie will appreciate your feedback. We look forward to assisting you again in the future at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 06, 2025

Very organized and kept me informed about the progress of the service. I would recommend to everyone. More

by dmgarbarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. I'm thrilled to hear that you found our service organized and that you appreciated the communication about the progress. Your recommendation means a lot to us at Courtesy Chevrolet. We look forward to serving you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

March 24, 2025

My service advisor, Chelsea was great and professional. I was very happy with the service I received. More

by NP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chelsea
Mar 25, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! We’re thrilled to hear that you had a great experience with Chelsea and that you were happy with the service at Courtesy Chevrolet. We appreciate your feedback and look forward to seeing you again soon! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

March 19, 2025

Very pleased with the service, rep is very helpful and keeps me informed on the status of my vehicle More

by garylcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jesus salcido
Mar 19, 2025 -

Courtesy Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you were pleased with the service at Courtesy Chevrolet and that our representative was helpful in keeping you informed about your vehicle's status. We appreciate your feedback and look forward to assisting you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

March 16, 2025

Work was done accurately and my problems were solved. There was both repair and regular maintenance work done and all were done well. I was without the car for about a week but Chelsea kept me informed More

by JohnH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea with Service dept.
Mar 17, 2025 -

Courtesy Chevrolet responded

Thank you for your review! We're glad to hear that the repair and maintenance work was done accurately and that Chelsea kept you informed about your car's status during the process. Your feedback is appreciated, and we look forward to assisting you again at Courtesy Chevrolet! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

March 05, 2025

Have a service contract with Courtesy Chevrolet on my 2019 2500 dodge ram truck. Had it serviced today for an oil change and tire rotation. Everything was fine but (and nothing matters before the but) it More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Ross
Mar 06, 2025 -

Courtesy Chevrolet responded

Thank you for your feedback, Mike. I am glad to hear that your service experience with us for your 2019 Dodge Ram was satisfactory. We understand that a wash and vacuum can make a difference, and we appreciate all feedback on how to provide the best service for our customers. Please feel free to reach out to us at Courtesy Chevrolet if there's anything else we can assist you with. Your satisfaction is important to us and we hope to work with you again in the future. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

March 03, 2025

I prefer to not to write out review I will give stars otherwise I will not respond to surveys More

by cynthiamccauley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuley
Mar 06, 2025 -

Courtesy Chevrolet responded

Thank you for your rating! We appreciate your support of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, and look forward to serving you again in the future. If you have any feedback, feel free to reach out directly! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

March 01, 2025

Attentive and very courteous. . always looking out for any deals and offers. Great service thank you Mat Ross More

by tinyflores1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat Ross
Mar 04, 2025 -

Courtesy Chevrolet responded

Thank you for your wonderful review! We greatly appreciate your kind words about our attentive service and deals. It's fantastic to hear that Mat provided you with great service. We look forward to welcoming you back to Courtesy Chevrolet soon! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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