Everything has been great.
Except this last time that I took my Tahoe in for brake pads change my front right tire sensor hasn’t been reading the air in the tire. That’s a big
Except this last time that I took my Tahoe in for brake pads change my front right tire sensor hasn’t been reading the air in the tire. That’s a big problem for me because I drive a lot for work and I need to know that my tires are in good condition and that they have the correct amount of air in them.
More
by Darmenta1389
Service Price Transparency
Oct 01, 2026 -
Courtesy Chevrolet responded
Thank you for your feedback. I appreciate you sharing your experience with us regarding the brake pad change on your Chevrolet Tahoe. I understand how important it is to have a functioning tire sensor, especially for your work. I encourage you to reach out to us so we can assist you in addressing this issue. Your safety and satisfaction are our top priorities at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We look forward to assisting you again.
Sincerely,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
jogunjobi@courtesyautomotivegroup.com
Handled my warranty claim fast.
Also had tires rotated. Wish they had loaners. Oh well
Also had tires rotated. Wish they had loaners. Oh well
More
by Sally
Service Price Transparency
Sep 26, 2026 -
Courtesy Chevrolet responded
Thank you for your feedback, Sally! I’m glad to hear that we handled your warranty claim quickly and took care of your tire rotation. I appreciate your suggestion about loaner vehicles and will keep that in mind as our team strives to improve our services. We hope to see you again at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
I would recommend this dealer to a friend I love the
service and the communication they have
service and the communication they have
More
by Juang_291988
Service Price Transparency
Jun 14, 2026 -
Courtesy Chevrolet responded
Thank you for your kind words, Juang! I’m thrilled to hear that you loved the service and communication at Courtesy Chevrolet. Your recommendation means a lot to us. We look forward to seeing you again and assisting you in the future!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
I was amazed on how fast my service was done only took
about an hour and my vehicle was ready to go.
about an hour and my vehicle was ready to go.
More
by t_villanueva11
Service Price Transparency
May 22, 2026 -
Courtesy Chevrolet responded
Thank you for your wonderful review! I’m thrilled to hear that you were amazed by the quick service at Courtesy Chevrolet. We strive to provide efficient and timely service for all customers. Thank you for your kind review of Courtesy Chevrolet, a family-run Chevrolet dealership in the Valley since 1955. We look forward to seeing you again for your next visit!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
Hi.
I was suppose to have had a tire rotation and a tire fix because I got a picture sent to me while I was sitting in the service center last week may t
I was suppose to have had a tire rotation and a tire fix because I got a picture sent to me while I was sitting in the service center last week may that I had a nail in my tire and it needed to be fixed. They supposedly had. Fixed it but today the tire pressure is back at 26 psi and that’s the same exact time that was having problems before I came to appointment “what the odds I was suppose to get a rotation and the same tire on the front right is still giving problems lol” so are they evening doing the job like they say they do on receipt “or they integrity is horrible and just saying it” that would not be good at all. Hope that’s not the case….I scheduled an appointment again for 5/29 to get fixed and at this point please just ORDER A NEW TIRE. It’s in my warranty and I full cover gate package on oil, tire and etc. It’s my wife’s truck for 2/14 gift, so hopefully they care enough to want the WOMAN to be safe like they would want there wife or girlfriend.
More
by Tpeproductionsllc
Service Price Transparency
May 19, 2026 -
Courtesy Chevrolet responded
Thank you for your feedback. I understand your concerns regarding the tire issue on your wife's truck and the service you received at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. It’s important to me that you feel safe and satisfied with your vehicle. I appreciate you scheduling another appointment for 5/29 and will ensure that your concerns are addressed. Please feel free to reach out directly if you have any specific requests or further issues. We hope to provide a better experience for you on your next visit.
Sincerely,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
jogunjobi@courtesyautomotivegroup.com
Excellent service.
Highly recommended. Mr Noah very helpful and so as everyone. I’m happy with their service.
Highly recommended. Mr Noah very helpful and so as everyone. I’m happy with their service.
More
by Cheng
Service Price Transparency
Jan 24, 2026 -
Courtesy Chevrolet responded
Thank you for your kind words, Cheng! I'm thrilled to hear that you had an excellent experience with us at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. It's wonderful to know that Noah and our team were able to assist you effectively. I appreciate your recommendation, and we look forward to serving you again in the future!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
The best team to work with.
Very professional.
Only take 45 minutes to complete the service.
Very professional.
Only take 45 minutes to complete the service.
More
by adanbt41
Service Price Transparency
Jan 22, 2026 -
Courtesy Chevrolet responded
Thank you for your review! I am glad to hear you had a great experience with our team at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We appreciate your feedback about the efficiency of our service, and we look forward to assisting you again in the future!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
Take my vehicle in for oil changes, always fast, helpful,
very nice people to take care of you!
very nice people to take care of you!
More
by teresagerman3313
Service Price Transparency
Dec 16, 2025 -
Courtesy Chevrolet responded
Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, Teresa. I am thrilled to hear that you had a positive experience with the oil change service at Courtesy Chevrolet. Our team strives to provide fast and friendly service, and it's great to know that you felt well taken care of. We look forward to seeing you again for your next visit!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
My new car got a check engine light, took to service
center, they got on it right a way, it needed a part that was on back ordered, they went above and beyond and called around and found the part in one
center, they got on it right a way, it needed a part that was on back ordered, they went above and beyond and called around and found the part in one day ,the only part in Arizona. Keep me informed the hole time and gave me a ride to the car rental place. Courtesy Chevrolet Service is the best around. Thank you
More
by Brionhunter44
Service Price Transparency
Nov 03, 2025 -
Courtesy Chevrolet responded
Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! I'm thrilled to hear that our service team at Courtesy Chevrolet went above and beyond to assist you with your check engine light issue. Keeping you informed and ensuring you have a ride to the rental place is what we strive for. Your kind words motivate us to continue providing the best service possible. We look forward to seeing you again!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
NOT A GOOD CUSTOMER SERVICE AT SERVICE DEPARTMENT.
My name: Sergio Barrera
My review is not about my purchase experience. My review is about the poor quality of customer service.
I bought a suburb
My name: Sergio Barrera
My review is not about my purchase experience. My review is about the poor quality of customer service.
I bought a suburban 2024, new. After couple months, my suburban start to get some issues in different ways. Gasoline pump fail. Some technical issues in sound system, and more.
Las time when I’d bring my suburban to dealer to fix all the issues, was so hard to get a rental as warranty included. Then, I was not get a good customer service. My vehicle was not repair completly. I’ll be back to finish it. Spending time was so hard for me, because I have a business, can not leave my business often alone.
Then, that vehicle have a lot of issues from factory. I’ll go for Lemon Claim.
More
by Manuel De Alexander
Service Price Transparency
Aug 18, 2025 -
Courtesy Chevrolet responded
Thank you for your feedback, Sergio. I understand your concerns regarding the customer service and the issues you've been experiencing with your 2024 Suburban. I appreciate you bringing this to our attention. It’s important to us that our customers receive the best service possible, and it seems we did not meet your expectations during your recent visit. I encourage you to reach out to me directly so I can address your concerns more effectively. Thank you for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, and I look forward to assisting you further.
Sincerely,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
jogunjobi@courtesyautomotivegroup.com
Aug 18, 2025 -
Manuel De Alexander responded
Thank you for being answered.
I am very uncomfortable, unhappy.
Still having technical issues, even with customer service, today Monday 18th supposedly had a schedule to fix all the issues, then today called me from the dealer to let me know my appointment will be till 25th. but I am very worried because is a lot of technical issues, computer issues. I think is a kind if dangerous to drive it. DEALER SAID "WE DONT HAVE ANY AVAILABLE DATE TO CHECK YOUR VEHICLE, TILL 25TH", Oh my, I am driving a vehicle with some issues what did not fix it, last time when I did bring it to service in Courtesy nor still failing. SO FRUSTRATED SITUATION.
Dealer Reviews
Cars for Sale
Dealer Log In
English
