I was amazed on how fast my service was done only took
about an hour and my vehicle was ready to go.
about an hour and my vehicle was ready to go.
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by t_villanueva11
Service Price Transparency
May 22, 2026 -
Courtesy Chevrolet responded
Thank you for your wonderful review! I’m thrilled to hear that you were amazed by the quick service at Courtesy Chevrolet. We strive to provide efficient and timely service for all customers. Thank you for your kind review of Courtesy Chevrolet, a family-run Chevrolet dealership in the Valley since 1955. We look forward to seeing you again for your next visit!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
Hi.
I was suppose to have had a tire rotation and a tire fix because I got a picture sent to me while I was sitting in the service center last week may t
I was suppose to have had a tire rotation and a tire fix because I got a picture sent to me while I was sitting in the service center last week may that I had a nail in my tire and it needed to be fixed. They supposedly had. Fixed it but today the tire pressure is back at 26 psi and that’s the same exact time that was having problems before I came to appointment “what the odds I was suppose to get a rotation and the same tire on the front right is still giving problems lol” so are they evening doing the job like they say they do on receipt “or they integrity is horrible and just saying it” that would not be good at all. Hope that’s not the case….I scheduled an appointment again for 5/29 to get fixed and at this point please just ORDER A NEW TIRE. It’s in my warranty and I full cover gate package on oil, tire and etc. It’s my wife’s truck for 2/14 gift, so hopefully they care enough to want the WOMAN to be safe like they would want there wife or girlfriend.
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by Tpeproductionsllc
Service Price Transparency
May 19, 2026 -
Courtesy Chevrolet responded
Thank you for your feedback. I understand your concerns regarding the tire issue on your wife's truck and the service you received at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. It’s important to me that you feel safe and satisfied with your vehicle. I appreciate you scheduling another appointment for 5/29 and will ensure that your concerns are addressed. Please feel free to reach out directly if you have any specific requests or further issues. We hope to provide a better experience for you on your next visit.
Sincerely,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
jogunjobi@courtesyautomotivegroup.com
Excellent service.
Highly recommended. Mr Noah very helpful and so as everyone. I’m happy with their service.
Highly recommended. Mr Noah very helpful and so as everyone. I’m happy with their service.
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by Cheng
Service Price Transparency
Jan 24, 2026 -
Courtesy Chevrolet responded
Thank you for your kind words, Cheng! I'm thrilled to hear that you had an excellent experience with us at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. It's wonderful to know that Noah and our team were able to assist you effectively. I appreciate your recommendation, and we look forward to serving you again in the future!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
The best team to work with.
Very professional.
Only take 45 minutes to complete the service.
Very professional.
Only take 45 minutes to complete the service.
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by adanbt41
Service Price Transparency
Jan 22, 2026 -
Courtesy Chevrolet responded
Thank you for your review! I am glad to hear you had a great experience with our team at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We appreciate your feedback about the efficiency of our service, and we look forward to assisting you again in the future!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
Take my vehicle in for oil changes, always fast, helpful,
very nice people to take care of you!
very nice people to take care of you!
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by teresagerman3313
Service Price Transparency
Dec 16, 2025 -
Courtesy Chevrolet responded
Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, Teresa. I am thrilled to hear that you had a positive experience with the oil change service at Courtesy Chevrolet. Our team strives to provide fast and friendly service, and it's great to know that you felt well taken care of. We look forward to seeing you again for your next visit!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
My new car got a check engine light, took to service
center, they got on it right a way, it needed a part that was on back ordered, they went above and beyond and called around and found the part in one
center, they got on it right a way, it needed a part that was on back ordered, they went above and beyond and called around and found the part in one day ,the only part in Arizona. Keep me informed the hole time and gave me a ride to the car rental place. Courtesy Chevrolet Service is the best around. Thank you
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by Brionhunter44
Service Price Transparency
Nov 03, 2025 -
Courtesy Chevrolet responded
Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! I'm thrilled to hear that our service team at Courtesy Chevrolet went above and beyond to assist you with your check engine light issue. Keeping you informed and ensuring you have a ride to the rental place is what we strive for. Your kind words motivate us to continue providing the best service possible. We look forward to seeing you again!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
NOT A GOOD CUSTOMER SERVICE AT SERVICE DEPARTMENT.
My name: Sergio Barrera
My review is not about my purchase experience. My review is about the poor quality of customer service.
I bought a suburb
My name: Sergio Barrera
My review is not about my purchase experience. My review is about the poor quality of customer service.
I bought a suburban 2024, new. After couple months, my suburban start to get some issues in different ways. Gasoline pump fail. Some technical issues in sound system, and more.
Las time when I’d bring my suburban to dealer to fix all the issues, was so hard to get a rental as warranty included. Then, I was not get a good customer service. My vehicle was not repair completly. I’ll be back to finish it. Spending time was so hard for me, because I have a business, can not leave my business often alone.
Then, that vehicle have a lot of issues from factory. I’ll go for Lemon Claim.
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by Manuel De Alexander
Service Price Transparency
Aug 18, 2025 -
Courtesy Chevrolet responded
Thank you for your feedback, Sergio. I understand your concerns regarding the customer service and the issues you've been experiencing with your 2024 Suburban. I appreciate you bringing this to our attention. It’s important to us that our customers receive the best service possible, and it seems we did not meet your expectations during your recent visit. I encourage you to reach out to me directly so I can address your concerns more effectively. Thank you for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, and I look forward to assisting you further.
Sincerely,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
jogunjobi@courtesyautomotivegroup.com
Aug 18, 2025 -
Manuel De Alexander responded
Thank you for being answered.
I am very uncomfortable, unhappy.
Still having technical issues, even with customer service, today Monday 18th supposedly had a schedule to fix all the issues, then today called me from the dealer to let me know my appointment will be till 25th. but I am very worried because is a lot of technical issues, computer issues. I think is a kind if dangerous to drive it. DEALER SAID "WE DONT HAVE ANY AVAILABLE DATE TO CHECK YOUR VEHICLE, TILL 25TH", Oh my, I am driving a vehicle with some issues what did not fix it, last time when I did bring it to service in Courtesy nor still failing. SO FRUSTRATED SITUATION.
Very helpful!
Kept me updated on my vehicle and also provided a loaner vehicle while our car was being worked!
Kept me updated on my vehicle and also provided a loaner vehicle while our car was being worked!
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by Cheevy
Service Price Transparency
Jul 22, 2025 -
Courtesy Chevrolet responded
Thanks for your review of Courtesy Chevrolet, a family-owned and operated Phoenix Chevy Dealer in the valley since 1955! I'm thrilled to hear that you found our team helpful and that we could keep you updated during your vehicle's service. Providing a loaner vehicle is just one way we aim to make your experience seamless. We look forward to assisting you again in the future!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
Excellent service.
No wait and very friendly and efficient staff. Very clean dealership. Thank you.
No wait and very friendly and efficient staff. Very clean dealership. Thank you.
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by rrisz
Service Price Transparency
Feb 25, 2025 -
Courtesy Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our friendly and efficient staff at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Keeping our dealership clean is important to us, and we're glad you noticed. We appreciate your feedback and look forward to serving you again!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
Great service with professional staff.
My service coordinator was Noah Montez. He was detailed and kept me informed throughout the process.
My service coordinator was Noah Montez. He was detailed and kept me informed throughout the process.
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by kjfsubscriptions
Service Price Transparency
Feb 10, 2025 -
Courtesy Chevrolet responded
Thank you for your kind words! We’re thrilled to hear that you had a great experience with our professional staff, especially Noah. Keeping our customers informed is a priority for us at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. We appreciate your feedback and look forward to seeing you again for your next visit!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
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