1,444 Reviews of Courtesy Chevrolet - Service Center
Great Experience Took my car in with a check engine light repair. Doug Smith was my service advisor. He was able to set me up with a loaner car so that I wouldn't mi Took my car in with a check engine light repair. Doug Smith was my service advisor. He was able to set me up with a loaner car so that I wouldn't miss work or have to hassle with a rental car. I truly appreciate that. He kept me informed and got my car back to me as quickly as possible. Thank you. I will ask for Doug should I need car service again. As for the cost of the repairs, I rated it as average. Repairs are repairs and all dealers charge about the same. There are not breaks or sales. It is what it is. I'm back in my car and very happy. More
above and beyond customer service. I have been a loyal customer for 4 years! I have received nothing less the exceptional service! I was nervous, prior to meeting with Jack walker and I have been a loyal customer for 4 years! I have received nothing less the exceptional service! I was nervous, prior to meeting with Jack walker and Eric( in service,) because of past experiences with other dealerships. I am not married, so I do not have a man around to take care of my car needs for me. I know that any questions or concerns I have regarding my car will be addressed with great quality and in a prompt manner. Ask for Jack Walker or Eric in service they will treat you like family! More
Incredibly professional, great service at Courtesy My service representative, Doug Smith...was a new representative to me personally, but recommended by Jack Walker, the service manager. Doug was poli My service representative, Doug Smith...was a new representative to me personally, but recommended by Jack Walker, the service manager. Doug was polite, attentive and genuinely wanting to make certain the overall experience exceeded expectations. Doug made a deliberate effort to keep me informed as to progress, while providing a timeline in order not to compromise my schedule. I believe you have a real "winner" with Doug as a sales representative as he presents a very positive face on service for Courtesy Chevrolet. I will recommend him to others as I was that impressed...great job!! John Irwin More
Service Appt. I went in to the dealership for routine a oil change. I did not have an appointment, but got right in with Doug Smith. It was quick and a great expe I went in to the dealership for routine a oil change. I did not have an appointment, but got right in with Doug Smith. It was quick and a great experience. More
Quick service Very helpful and kind. Replaced the battery and rotated tires and air filters. He worked my husband.in a timely manner., Doug was very helpful and ki Very helpful and kind. Replaced the battery and rotated tires and air filters. He worked my husband.in a timely manner., Doug was very helpful and kind. Getting the job done. More
Quick, excellent service Tim Jackson saved us again. We desperately needed an oil change but could only schedule last minute for a short timeframe. He worked us in and got us Tim Jackson saved us again. We desperately needed an oil change but could only schedule last minute for a short timeframe. He worked us in and got us done even earlier than promised. He is always unfailingly professional and attentive. We will always go back! More
Treated with Courtesy and respect I brought my 98 year old aunt's 1998 Buick in for repairs, No, she doesn't drive :-) She keeps it in her garage for her family to use when they visit I brought my 98 year old aunt's 1998 Buick in for repairs, No, she doesn't drive :-) She keeps it in her garage for her family to use when they visit. Doug treated her with such warmth and friendliness. The young man who drove us on the shuttle went out of his way to make things easy for her. More
Curt is Frantastic Curt is GREAT, He works with me to fit my schedule has the job done in a timely manner. Curt is professional and knowledgeable. All staff members a Curt is GREAT, He works with me to fit my schedule has the job done in a timely manner. Curt is professional and knowledgeable. All staff members are courteous, helpful and friendly. More
Very Easy Doug let me know how long it would take and that is exactly how long it took to have my Tahoe serviced. He was very professional. Doug let me know how long it would take and that is exactly how long it took to have my Tahoe serviced. He was very professional. More
Service Report I have been a customer of Courtesy for years The service dept has always been impeccable. This is the main reason I purchase new vehicles at Coutesy I have been a customer of Courtesy for years The service dept has always been impeccable. This is the main reason I purchase new vehicles at Coutesy More