Courtesy Chevrolet - Service Center

Fantastic as usual!!!!!!!!!! Courtesy Chevrolet and Tim Jackson are the best!!!! Always courteous - similar to the name of the dealership. Fast service, great service, and soooo Courtesy Chevrolet and Tim Jackson are the best!!!! Always courteous - similar to the name of the dealership. Fast service, great service, and sooooooooooooooooo helpful regarding transportation or anything. Plus a free cup of badly needed coffee. Woody was real nice too! More

Excellent Ed Stralko was very helpful and efficient. All I needed was an oil change, my windshield wiper blames replaced and two of my tires done. Ed proved to Ed Stralko was very helpful and efficient. All I needed was an oil change, my windshield wiper blames replaced and two of my tires done. Ed proved to have the work done quickly and made the experience pleasant. My thanks to Ed in service. More

Tim Jackson is fanastic Tim Jackson is always very helpful and friendly. I brought my car in for a recall problem and Tim told me that it would take about 2 - 2 1/hrs. I Tim Jackson is always very helpful and friendly. I brought my car in for a recall problem and Tim told me that it would take about 2 - 2 1/hrs. I waited for my car and it took about 2 hrs. Tim kept be informed of the progress. Tim gave me a coupon for a free beverage. A service rep. paid it forward and bought me a bag of potato chips. It was very nice of him (I'm thinking it was Justin but I'm not sure because I haven't seen him before). I will pay it forward the next time I'm at Courtesy. Thank you - you made my day. More

Service with a smile! Courtesy Chevrolet provides courteous, efficient, professional service. I recently took my Impala 2011 to have the oil changed and the tires rotated. Courtesy Chevrolet provides courteous, efficient, professional service. I recently took my Impala 2011 to have the oil changed and the tires rotated. The service representative, Tim Jackson, is always awaiting our arrival. He is ready with a hearty welcome and great smile. He is focused on the task at hand, and confirms the service that needs done. He provides for our comfort in the lounge with drink coupons and a promise that he will check in with us. He lets us know of any necessary service and the cost for that. He also makes sure we are comfortable. We are able to use our computer during the wait. Tim checks on us often. When service is completed, the car is washed, and Tim tells of the total. It is always more reasonable than expected. This has been a thoroughly enjoyable experience. More

My girlfriend bought a 2014 camaro The dealership she purchased the car from was so bad she was going to return the car. Courtesy Chevrolet is close to my house so for servicing i talke The dealership she purchased the car from was so bad she was going to return the car. Courtesy Chevrolet is close to my house so for servicing i talked her into taking it here. Tim took the time to explain her warranty coverage of her car. The dealership she purchased her car from never went over anything, she learned more from Tim than her sales person or anyone at her dealership....Stay away from Sands Chevrolet!!!! More

Service Visit I always have a good experience when I visit Courtesy Chevrolet. Tim Jackson listens and gives great advice. I would definitely recommend Courtesy I always have a good experience when I visit Courtesy Chevrolet. Tim Jackson listens and gives great advice. I would definitely recommend Courtesy Chevrolet. Thank you! More

Superior Service ! From the beginning in contacting Courtesy Chevrolet to picking up my Silverado service was unbeatable. Customer Service and Quality of service means From the beginning in contacting Courtesy Chevrolet to picking up my Silverado service was unbeatable. Customer Service and Quality of service means the a lot to me no matter where I am. My Silverado transmission went out. Plus tow had to be done to get it to the shop. My Service representative, Tim (for many years now) from the beginning assured me that everything was going to be fine and that he will take care in keeping cost down to as much as possible. Tim as always kept his word communicating with me what was going to happen and what my choices are. Tim, to me is knowing that I can have peace of mind. Now I have my beloved truck back and it is running - Great. And the price...the best from what I have been told by other mechanics at work and family they all say I got the best price -WOW. I LOVE CC. More

Where's Tim??? I had an appointment at 7 am 6/17/14 as I always schedule in advance with Tim Jackson. Unfortunately Tim had a family emergency and was unable to be i I had an appointment at 7 am 6/17/14 as I always schedule in advance with Tim Jackson. Unfortunately Tim had a family emergency and was unable to be in. Ed (don't know his last name) checked me in and I asked for 4 things: (1) 4 wheel alignment (I had just purchased new tires) (2) oil change (3) replace the air in the tires with nitrogen (4) Look at a clicking noise when the sunroof closed. As I've always done, I drop the car off at 6:45 am and pick the car up at 3:00 pm, Ed wrote this information down (Tim Jackson always has it ready for me by 3 pm or sooner) At 2:30 pm JIM GARITY calls me to let me know that they want to take the sunroof visor apart and it would cost me about $140.00 and they needed another couple of hours.. I told Jim that I was getting ready to come pick the car up at the arranged time and that I also have extended warranty that I would like reviewed for the sunroof concern. Instead of researching the warranty I purchased he just starts to tell me that extended warranties only cover replacing tracks. I am sorry, but in my opinion a good service consultant would have paused to research my particular warranty. Tim does this every time I have a concern and lets me know exactly what is and what is not covered. I also mentioned that I've had the sunroof "adjusted" or "lubricated", But Jim didn't see the care about researching my service history to see what was previously done. Basically he asked if I could leave the car, which I then stated NO, and he said i'd have to bring it back. When I arrived at the dealership at 3 pm the car was not ready and there was no paperwork. After an additional 30 minutes of waiting, I checked out, only to find that the alignment and oil change was done. So for basically 8 hours only 2 or the 4 simple requests were completed. As I waited another 15 minutes for my car to be pulled up, another Equinox is pulled up and left there. I waited another 10 minutes and returned to the cashier to see where my car was and was, "Oh we're sorry we brought the wrong car up?" Very disappointed with the overall service today, to which I now have to schedule another servicing. It's unfortunate that Tim was unexpectedly not in and hope he his family emergency is not serious. But Tim is an excellent service manager/consultant and I am hesitant to leave my vehicle with anyone else after today's poor experience. Very disappointed customer :( More

OIL CHANGE I WAS VERY PLEASED WITH MY SERVICE. TIM TOOK CARE OF ME AND GOT MY CAR BACK TO ME AT THE TIME QUOTED. I ALSO HAD A ISSUED THAT NEEDED TO BE RESOLVED I WAS VERY PLEASED WITH MY SERVICE. TIM TOOK CARE OF ME AND GOT MY CAR BACK TO ME AT THE TIME QUOTED. I ALSO HAD A ISSUED THAT NEEDED TO BE RESOLVED AND TIM FIND ALLEN WHOM ASSISTED ME AND WAS ABLE TO RESOLVE THE ISSUE. THANKS TIM AND ALLEN More

Superior Service I'm never excited at the prospect of spending the afternoon having my car serviced, however I have to send a very grateful thank you for excellent cus I'm never excited at the prospect of spending the afternoon having my car serviced, however I have to send a very grateful thank you for excellent customer service out to Edward Stralko. Mr. Stralko was very professional and informative, he helped me understand the type of service I needed performed on my car. He was patient and very understanding of my need for detailed answers. Rest assured, when I schedule my next service (it's brake time soon) I will be returning to Courtesy Chevrolet because of the service I received from Mr. Stralko. More