Courtesy Chevrolet - Service Center

service experience i made a last minute appointment to service my Silverado and Ben Johnson my service writer got me right in took care of some issues i wasn't even awar i made a last minute appointment to service my Silverado and Ben Johnson my service writer got me right in took care of some issues i wasn't even aware or and had my truck ready earlier than expected. great experience recommend Ben Johnson to take care of all your service needs he was awesome. More

Dave, and how you can call people on his team a lier Dave, the service director, was very unprofessional and rude. I came in to talk to him about what the service manager said to me on the phone the day Dave, the service director, was very unprofessional and rude. I came in to talk to him about what the service manager said to me on the phone the day prior. The service manager, or someone that identified themself as the service manager told me that I had no free oil changes left. I thought that was very odd, so I drove to the dealer to get a straighnted out. Dave was offended because I said that the service manager lied to me on the phone about the oil changes the day prior. Then he said that I couldnt say that he lied. I tried explaining to him that this wasnt the first time i was told something false on the phone, but all he said was “if the service is so bad, why are you here? “ I tried explaining to him that i had a right to what i was promised when i bought the vehicle, but before i could even finish, he just asked me to leave the dealer. Is that really how you guys treat your customers after they buy a vehicle from there? More

Horrible experience Eric was very condescending and belittling when I spoke to him on the phone regarding a recall & other concerns I had on my Chevrolet. Never again wi Eric was very condescending and belittling when I spoke to him on the phone regarding a recall & other concerns I had on my Chevrolet. Never again will I consider bring anyone of my vehicles to Courtesy, let alone deal with Eric. Absolutely the worst experience. I'm not sure about the rest of these reviews, seems shady after the way I was treated. More

Awesome experience! Jaime was awesome! He made the experience simple and convenient for me. As someone who is new to maintaining a car, Jaime explained the process and wh Jaime was awesome! He made the experience simple and convenient for me. As someone who is new to maintaining a car, Jaime explained the process and what would most likely need to be done. I appreciated his kindness, the Uber to work, coffee and text communication-as I could only communicate during my short breaks that day. Overall exceptional service and affordable cost! More

NEEDED A OIL CHANGE THEY CHANGED THE OIL AND CHECKED THE TIRE PRESSURE AND EVERYTHING IS GOOD... EVERYONE WAS VERY NICE AND POLITE.. AJ EVEN REMEMBERED ME. DID'T EVEN GIV THEY CHANGED THE OIL AND CHECKED THE TIRE PRESSURE AND EVERYTHING IS GOOD... EVERYONE WAS VERY NICE AND POLITE.. AJ EVEN REMEMBERED ME. DID'T EVEN GIVE HIM MY NAME.. More

We took our 2nd car in for servicing Our serviceman AJ was thorough and helpful. The car was ready on time and a ride provided to get me there to pick it up. Thx Courtesy. Our serviceman AJ was thorough and helpful. The car was ready on time and a ride provided to get me there to pick it up. Thx Courtesy. More

fast,nice and over all good service EVERYONE WAS FRIENDLY AND I FELT VERY WELCOME. WAITING ROOM WAS VERY CLEAN AND NICE.NICE DEALERSHIP IVE SEEN IN A LONG TIME. KEEP THE GOOD WORK UP. EVERYONE WAS FRIENDLY AND I FELT VERY WELCOME. WAITING ROOM WAS VERY CLEAN AND NICE.NICE DEALERSHIP IVE SEEN IN A LONG TIME. KEEP THE GOOD WORK UP. More

fast and efficient service Bought my "dream car" , 2015 Tahoe, in Spring 2017 , from O-Jay and have loved it ever since. Had an oil change yesterday and was treated with respect Bought my "dream car" , 2015 Tahoe, in Spring 2017 , from O-Jay and have loved it ever since. Had an oil change yesterday and was treated with respect and courtesy ;) More

Customer service is top notch Every time I visit Courtesy the customer service is fantastic. From the person that greets me when I am dropping off my car to the person I work with Every time I visit Courtesy the customer service is fantastic. From the person that greets me when I am dropping off my car to the person I work with when picking it up. They always let me know up front what to expect. I always go home and tell my husband how impressive it is to work with the Courtesy team. More

Speedy, accomodating, and reliable. Highly recommended! Eric Montano and Philip Kestner took care of my vehicle in a timely fashion. Phil kept me posted of the progress while serviced, and consulted me befo Eric Montano and Philip Kestner took care of my vehicle in a timely fashion. Phil kept me posted of the progress while serviced, and consulted me before making decisions. The problem with my vehicle was solved without inconvenience. More