Courtesy Chevrolet - Service Center

NOTHING BUT THE BEST ERIC HAS BEEN MY MAIN CONTACT AT THE SERVICE DEPARTMENT SINCE I BOUGHT MY FIRST CAR IN 2007. HE HAS MADE ME INTO THE CHEVY LOVER I AM TODAY DUE TO THE ERIC HAS BEEN MY MAIN CONTACT AT THE SERVICE DEPARTMENT SINCE I BOUGHT MY FIRST CAR IN 2007. HE HAS MADE ME INTO THE CHEVY LOVER I AM TODAY DUE TO THE GREAT CUSTOMER SERVICE HE HAS PROVIDED FOR ME AND MY FAMILY FOR MORE THAN 10 YEARS NOW! I AM SO APPRECIATIVE FOR ALL THE LAST MINUTE APPOINTMENTS AND ACCOMMODATIONS HE ALWAYS HAS WITH ME! I ONLY HEAR POSITIVE REVIEWS FROM OTHER CUSTOMERS THAT GO TO ERIC AS WELL! THANK YOU!!! More

service My experience so far has been great. Both Eric Montoya and Robert Pagan have given me excellent service. Before the service advisors even came in at 7 My experience so far has been great. Both Eric Montoya and Robert Pagan have given me excellent service. Before the service advisors even came in at 7 am Robert Pagan was there giving me great customer service and attention., coming back to check on me from time to time making sure everything was ok. And Robert Montano is knowledgable and courteous also. Makes me certain that whatever this issue is with our car I will be taken care of with n worries. More

"Execellent Cusotmer Service" I wan't to Thank Frankie Blanco for his excelent service. Very knowledgeable and understandable. My family and I are very Thankful for the sevice. I w I wan't to Thank Frankie Blanco for his excelent service. Very knowledgeable and understandable. My family and I are very Thankful for the sevice. I will definitely recommend Courtesy Chevrolet to family and friends! More

Oil change expirence I had a very great service expirence with Robert Pagan. He was very friendly, energetic, and just made me felt very welcome. Scheduling with him for n I had a very great service expirence with Robert Pagan. He was very friendly, energetic, and just made me felt very welcome. Scheduling with him for now on! More

AWESOME SERVICE COVER PANEL FOR SEAT CONTROLS ON DRIVER'S SIDE WAS BROKEN. CALLED AND SPOKE TO CURT WHO ADVISED THE PART WAS IN-STOCK AND COULD SCHEDULE AN APPOINTME COVER PANEL FOR SEAT CONTROLS ON DRIVER'S SIDE WAS BROKEN. CALLED AND SPOKE TO CURT WHO ADVISED THE PART WAS IN-STOCK AND COULD SCHEDULE AN APPOINTMENT RIGHT AWAY. SCHEDULED AN APPOINTMENT FOR THE NEXT DAY AND REQUESTED A CAR TO USE WHILE MINE WAS BEING REPAIRED. TOOK CAR IN THE FOLLOWING DAY AND AS PROMISED BY CURT HE HAD A CAR READY FOR ME USE. WORKED COMPLETED IN ONE DAY AND PRICE WAS ACTUALLY LOWER THAT WHAT WAS QUOTED. AWESOME SERVICE FROM BOTH CURT AND CAROL WHO HANDLED THE RENTAL OF THE REPLACEMENT CAR. More

Changed my mind. I wrote a review yesterday because despite having to spend three hours in the waiting room, Robert was very helpful and friendly. I thought perhaps t I wrote a review yesterday because despite having to spend three hours in the waiting room, Robert was very helpful and friendly. I thought perhaps the new batteries in our keyfobs just needed "time to be seated" as I was told. Yesterday the keyfobs seemed to work. This morning after taking my husband to his conference my keyfob won't work at all. Soooooooo frustrated. I called my Chevrolet Service Manager at home and discussed the problem with him. He tells me there is are several reasons why the keyfobs may not be working--that don't have anything to do with the keyfobs. The Camaro needs to be attached to the computer and analyzed. Chances are the problem has nothing to do with the keyfobs, probably something on the car itself. He told me how to work around not having our keyfobs to work with and I have an appointment with him the day after we get home. So, should have called him yesterday like I thought I should--totally wasted morning yesterday. More

Oil Change and vehicle Service Tim Jackson is my Service Advisor and he is the best in the business, I have had nothing but good service since I bought my cars at Courtesy Chevrole Tim Jackson is my Service Advisor and he is the best in the business, I have had nothing but good service since I bought my cars at Courtesy Chevrolet. Keep up the good work More

Upset and lied to Took my suv for an oil change found out it needed more work done. Work turned out to be more than I could afford. So Phil said he would work with me I Took my suv for an oil change found out it needed more work done. Work turned out to be more than I could afford. So Phil said he would work with me I had issue with rear axles. He suggested they both be done because the right side would eventually have issues. I drooped off the car Wednesday he offered to get me in a loaner since the entire job would be about $2997 + tax which included front left engine mount also. Thursday he returns my call late afternoon after leaving several messages. He ends up telling me they can get all the work done for $2800. So I give him the go ahead. So I go to pick it up he said he would meet me at the register to go over it, He never came over so I left. I get home and go over the paper work come to fine out not all the work got done mount was not replaced and only one booster was replaced. I'm very upset only $200 was taken off but $800 worth of work was not done. That doesn't make any sense. I called him and he still hasn't returned my call. VERY UPSETTING!! More

Good first experience with Robert My Service Advisor had left so Robert took over and my experience was pleasant and smooth. Robert was thorough when checking me in to ensure everythin My Service Advisor had left so Robert took over and my experience was pleasant and smooth. Robert was thorough when checking me in to ensure everything was taken care of. More

Excellent Customer Service and Professionalism I have had to take my 2014 Silverado in on several occasions due to warranty and manufacturer issues (truck of the year, right?). What make this okay I have had to take my 2014 Silverado in on several occasions due to warranty and manufacturer issues (truck of the year, right?). What make this okay with me is the service I receive when working with Mr. Tim Jackson. He knows what to do and how to get things done so you have the best service experience possible. He is very knowledgeable and professional and he put those skills to work for his customer. Thanks for being there Tim... I very much appreciate all your effort and good work!! More