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Courtesy Chrysler Dodge Jeep Ram
Stonecrest, GA
46 Reviews
At Courtesy Chrysler Dodge Jeep Ram, serving Conyers, Stone Mountain, Lawrenceville, Covington and Atlanta GA, we don't just sell new Chrysler, Dodge, Jeep and RAM models such as the Journey, Compass, Charger, Challenger, 300, 1500, 2500, 3500, Promaster, Cherokee, and Grand Cherokee. We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Chrysler, Dodge, Jeep and RAM service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 19 service reviews
July 22, 2025
Everyone in Service is awesome especially Ahmed Dedic. They always come right out to see what's going on with you and your vehicle. They get you taken care of as quickly as possible and always with a smil They always come right out to see what's going on with you and your vehicle. They get you taken care of as quickly as possible and always with a smile. More
by Camelia
Employees Worked With
May 12, 2025
Last Friday, May 2, 2025 had a 0930 appt to get a pre cut keyfob for my 2023 jeep gladiator overland. The labor was only $89 or so for programming and the keyfob itself plus taxes, brought the total cost to keyfob for my 2023 jeep gladiator overland. The labor was only $89 or so for programming and the keyfob itself plus taxes, brought the total cost to like $359. Far less than what I expected. I don't think I was there for more than an hour and my truck and extra key fob was ready to go. Ms. Vee took great care of me and my 3 yr old son....who is on the spectrum. She gave him a rubber duck and showed us where the play room was located while we waited. More
by DonFreA Woolfork
Employees Worked With
Ms. Vee
May 08, 2025
The service that I received at Chrysler is always impeccable. The customer service from Vee Martin is always exceptional. To be honest. I wish I can have her as my customer service specialist every t impeccable. The customer service from Vee Martin is always exceptional. To be honest. I wish I can have her as my customer service specialist every time I receive service at this establishment. More
by Branae81
Employees Worked With
Vee Martin
December 23, 2023
I have been in the Jeep community for over 20 years. I've recently purchased another Wrangler and brought it into Stonecrest Jeep Dodge, for a diagnostics check. I was advised that I needed a Clocksprin I've recently purchased another Wrangler and brought it into Stonecrest Jeep Dodge, for a diagnostics check. I was advised that I needed a Clockspring and my tires were showing signs of dry rot and it was suggested to purchase a new set. At that time I was told that the tires would be buy 3 and get the 4th for a dollar, I agreed on all service. Time passed while waiting on parts (approximately 2 weeks), I was assured that I would get the tires because it was agreed upon and on a open ticket. Once picking up my Jeep I was told that I had to pay full price for all 4 tires. I asked to speak to the Rusty Higgins to discuss the price, he never came. Upon arriving home I noticed that the tires I paid full price for were NOT the ones on my vehicle. I returned to the dealership not only to have them fix the issue but to speak to Rusty regarding the deal that I was promised. I requested to speak to Rusty, an associate returned with a forwarded message from him(" GO FILE A COMPLAINT").. I left Chrysler Dodge Jeep Stonecrest feeling Ignored, Dismissed and Extremely Frustrated!!!!. Rusty Higgins showed no concern for the customer which makes him VERY UNPROFESSIONAL.. More
by Flubyu2013 Jeep
Employees Worked With
Rusty Higgins (Parts Manager)
August 09, 2023
Like others have mentioned, If I could leave NEGATIVE STARS - I would! AVOID AT ALL costs. I took my vehicle in for (extended) MOPAR Warranty work. They had my vehicle 5 days short of a month. ZERO STARS - I would! AVOID AT ALL costs. I took my vehicle in for (extended) MOPAR Warranty work. They had my vehicle 5 days short of a month. ZERO - NOT ONE CALL OR TEXT from them. I had to imitate all calls. Placed on hold at minimum 15 minutes if I did get an answer....most time were 20-30 minute total hold times. I have a tracker on my vehicle. Someone one riding around in it last week for over a half hour...have the pix of the tracking to prove it! Is this a test drive? All over town? I can't wait to pick up the vehicle tonight and see how many miles extra are on it now. Also will be very curious if work is even done correctly. Needless to say based on the Service Dept. experience here....I wIll NEVER return, and although I've bought 3 new cars from Dodge in last 6 years......I WILL NEVER BUY OR VISIT THIS DEALER AGAIN! You've been warned. NO CUSTOMER SERVICE AT ALL! More
by Ticked_Rango_Owner
January 26, 2023
First, I love my Jeep Gladiator Sport 2021. When I came to Stonecrest Courtesy Chrysler Dodge Jeep Ram, I had just totaled out my car and did not want to be replacing one. But with the excellen When I came to Stonecrest Courtesy Chrysler Dodge Jeep Ram, I had just totaled out my car and did not want to be replacing one. But with the excellent customer care service from Gemar. I made my purchase with ease. He is a asset to the Company, and I would refer anyone to him. He goes above and beyond. Thank you Gemar for all you do More
by darlene.jones
