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Courtesy Chrysler Dodge RAM of Superstition Springs

Mesa, AZ

4.7
1,633 Reviews
Courtesy Chrylser Dodge Ram always maintains competitive new and pre-owned inventories. Whether you live in Mesa, AZ, where our dealership is located, or in surrounding areas such as Phoenix, Scottsdale, Tempe, Gilbert, Chandler and/or Glendale, Arizona – Courtesy CDR is here to give you the best deal, world class service, and great financing! Staffed with experienced sales representatives and top trained technicians, we’re here to provide a fun, easy and valuable automotive shopping and service experience.
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6130 E Auto Park Dr

Mesa, AZ

85206

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Showing 1,633 reviews

June 26, 2021

Needed a bigger vehicle for the family. Came in and talked to Andre hall and he went way way above and beyond to get my wife's durango that she wanted. Definitely recommend andre for any of your car bu More

by Brian brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Hall
Jun 28, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Congrats on your new Durango! Happy to see that Andre was able to help you get the perfect new vehicle for you and your family! We appreciate your recommendations and we look forward to helping you for your next upgrade! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

June 26, 2021

Had an amazing experience with Travis over at Courtesy Dodge Jeep Ram in Mesa AZ! That made sure to meet my needs and had me walking out that day with my new 2020 Dodge Journey!! More

by Kendleemma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shelton, Travis Drysdale
Jun 28, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Congrats on your new Journey! Happy to see that Travis was able to help you get into your new ride in a timely manner! We appreciate your feedback and hope to work with you more in the future! Regards, Courtesy Chrysler Dodge Ram Superstition Springs

June 25, 2021

Great customer service! In and out of the dealership, helped me out for a first time car buyer! More

by Cindy F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bonner, Brendon Bacon
Jun 25, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Congrats on your first time buying experience and your new vehicle! Happy to see that Brendon and our team here was able to assist you and help you get into your new vehicle! Thank you for the feedback and we look forward to helping you more in the future! Regards, Courtesy Chrysler Dodge Ram Superstition Springs

June 15, 2021

Kind courteous excellent professional customer service. The service advisor Marvin was marvelous what a kind man the work was done in a timely manner I very much appreciate the store thank you More

by Jdifrancesca1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
Jun 15, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you so much for your feedback! Happy to see that Marvin and our service department here at Courtesy was able to provide you with an exceptional experience! Thanks again for the shoutout and we look forward to working with you again! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

June 11, 2021

It is such a pleasure working with everyone at Courtesy CDJR. Matt Brown is easy to work with and always takes care on my Durango’s needs. Thank you to Matt and everyone in your service department for tak More

by Mike S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brown
Jun 11, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Happy to see that we continue to provide you with fantastic treatment for your Durango and keep you on the road safely! We appreciate your feedback for Matt and the rest of our service department and look forward to continue to provide you with exceptional service! Regards, Courtesy Chrysler Dodge Ram Superstition Springs

June 07, 2021

So glad we came here. Andre was so helpful and honest. He answered all of our question. We are so happy with our new purchase. More

by Anaisa.vr12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shelton, Andre Hall
Jun 07, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for reaching out and telling us a bit about your experience with us here at Courtesy! Happy to see Andre and Chris were able to hep you find your new vehicle while keeping you informed with any questions you may have had! Congrats on the new vehicle and we look forward to your next visit with us! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

June 05, 2021

Everybody was great and helpful that I dealt with. Liz was very helpful getting the transaction done even though she stayed late to make sure everything got done. And when I came back today to finish the More

by Scott y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz McMahon
Jun 05, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

We appreciate your feedback and happy to see that Liz was able to help you find your new ride and help you get squared away on your the things you needed set up! We hope you are enjoying your latest vehicle and look forward to working with you more in the future! Regards, Courtesy Chrysler Dodge Ram Superstition Springs

June 04, 2021

Their service department is a joke. My advisor Steven Tapia never returns your calls. I had my truck in there shop in early March to fix the radio that was frozen by a software update. I dropped it off a More

by dblume1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Stephen Tapia
Jun 04, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

I am so sorry for the way you were treated. We are looking into this matter and will be in touch with you in the morning. I appreciate you taking the time to leave a review . We are always looking at ways to improve. Ken Gammage the Service Director will reach out to you. His direct # is 480-293-0237. Talk with you soon. David Duffey Customer Relations Manager

June 04, 2021

Terrible experience. Purchased 2 vehicles (one new, one used) on the same day. After 6 hours of paperwork found out that they sold us an extended warranty that was less comprehensive than the current manu More

by Extreme Buyers Remorse
Recommend Dealer
No
Employees Worked With
Don't remember the names of the people
Jun 04, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hi my name if Jeff Bonner. I just read your review. Please give me a call so I can help. 832-277-8882

Jul 05, 2021 -

Extreme Buyers Remorse responded

Hi Jeff, here is my response after dealing with Sophia on this issue. Cross posted from my google review as well: Edited 07.04.21 Dealer was contacted regarding these issues. They agreed to cancel $10,000 worth of either incorrectly explained, poorly explained, or unnecessary charges on my vehicles (for example, charging $3895 for an extended warranty while there was a manufacturers warranty already in place with better coverage). In addition, they proposed an additional $1,000 per vehicle credit to help remediate the initial issues that I had with them 6 months ago (falsely saying that things were "included" in the price when in fact I was charged twice for the same coverage, neither of which was explained as optional) contingent on my removing this review so it was no longer online. In my acceptance of that solution, I had stated clearly that I would edit this review AFTER receiving the credit of almost $1000 per vehicle. They agreed and said they would process the refund/credits. It has now been 4 weeks and they have informed me, after much back and forth, that they will not stand by the agreement to their initial proposal, and will no longer provide the $1000 credits. This organization is very misleading, with a lot of "misunderstandings" and "assumptions", all of which cause the experience to be a drawn out in which they do not stand by their word. Again, glad others have had a good experience with them, but I would highly suggest finding another dealership as there are plenty of others out there to use. Good luck in your car buying search!!

June 04, 2021

I was very pleased with my overall experience. Andrew Mai was my Sales Rep. He worked diligently to get me approved with the best payment plan available. He got me in a brand new 2020. He is truly a team pla More

by e.nicolelivas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Mai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Shelton
Jun 04, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Happy to see we were able to provide you to a truly welcoming experience with Andrew and the rest of us here at Courtesy! Glad we were able to help you get into your new vehicle and we look forward to your next visit with us! Regards, Courtesy Chrysler Dodge Ram Superstition Springs

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