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Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
786 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 20, 2025
By far the worst service department I’ve ever dealt with. My car has been in their service department three times since the end of April, and the experience has been consistently terrible. Most recently, the My car has been in their service department three times since the end of April, and the experience has been consistently terrible. Most recently, they kept my vehicle for over a month with no clear updates, broken promises, and no urgency to actually resolve the issue. I was lied to about the repairs, ignored, and despite all that time, my car still has something wrong with it. They clearly don’t care about their customers and only care about pushing you to buy something new or spend more money. I won’t be coming back, and I wouldn’t recommend this place to anyone. Avoid this place if you value your time, money, or sanity. More
by Alyssa
Employees Worked With
Sidney, Melissa
June 15, 2025
Dear Rick Guadalupe and Courtesy chrisler jeep Dodge Ram, I wanted to take a moment to sincerely thank you for the outstanding service I received during my recent vehicle purchase. From th jeep Dodge Ram, I wanted to take a moment to sincerely thank you for the outstanding service I received during my recent vehicle purchase. From the moment I walked in, I felt welcomed and well taken care of. Rick, your professionalism, knowledge, and patience made the entire process smooth and enjoyable. I truly appreciated your transparency and the time you took to answer all of my questions without any pressure. To the entire team at Courtesydelaer, thank you for creating a friendly and efficient environment. It's clear that customer satisfaction is a top priority for you all. I’m thrilled with my new truck, and I’ll gladly recommend your dealership to friends and family. More
by Jhonatan Bueno
Employees Worked With
Rick Guadalupe
June 12, 2025
There is such a breakdown in communication. My Jeep was there for two weeks and no one communicated to me. Come to find out the first person we were assigned to was let go of their job. I was f My Jeep was there for two weeks and no one communicated to me. Come to find out the first person we were assigned to was let go of their job. I was finally told 10 days later after multiple phone calls. The Jeep was finally seen two weeks after we dropped it off. A few days after that, we got the notification that it was ready. We picked up the Jeep. On the way home the same emergency message came on. Chrysler picked up the Jeep from us on Monday, June 9. Upon calling, I learned that it still hasn’t been worked on. I was promised it would take priority on Monday. I have been super inconvenience. Missed multiple doctors appointments. There has been no alternative transportation offered to me for the inconvenience. I’m going to call again today, June 12. I called on June 11 and was told they would get back to me on an update for the vehicle. No one called back. I am completely dissatisfied. More
by ap.petronio
Employees Worked With
Deseria
June 11, 2025
Great experience from the manger all the way down. They made sure I felt like home and gave me the best deal They made sure I felt like home and gave me the best deal More
by tyreeanthony96
Employees Worked With
Kareem, Carl Johnson, Christopher Chong, Thomas Murman, Tyler Noyes, David Montes, Gabby Gutierez, Andriy Melnychenko, Christopher Foster, Roan “RJ” Atelonie JR, Dan LeBlanc
