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Courtesy Chrysler Jeep Dodge RAM of Tampa

3.6

311 Lifetime Reviews

9207 East Adamo Dr, Brandon, Florida 33619
Call (813) 402-0841

Top Reviewed Employees

David Montes, Internet-Sales Manager , Courtesy Chrysler Jeep Dodge RAM of Tampa

David Montes

Internet-Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Thomas  Murman, Internet-Sales Manager, Courtesy Chrysler Jeep Dodge RAM of Tampa

Thomas Murman

Internet-Sales Manager
2.6
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christopher Chong, Internet-Sales Manager, Courtesy Chrysler Jeep Dodge RAM of Tampa

Christopher Chong

Internet-Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Carl Johnson, Sales Associate, Courtesy Chrysler Jeep Dodge RAM of Tampa

Carl Johnson

Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

December 21, 2018

"Worst service ever ! "

- atvracer861

Very poor customer service. Do not recommend to do any maintenance or mechanical repairs here would be better to take a drive to one that cares about its customers and isn’t rude. Made appointment with VICTOR, scheduled services including shuttle. Result no shuttle and woman was rude because wife wasn’t on list, wash and vac not completed as well which was requested. Then found that the DEF fluid was not added, no inspection performed, and tires not rotated and services were paid for. After many calls without return I finally was able to reach RICHARD the service manager and rescheduled yet another service appointment to correct issues and stated he would make sure things were corrected. After car was picked up the interior was a mess with glovebox contents not placed back in, and DEF fluid still not added. RICHARD was called and then disagreed about what had happened and said it was on the ticket that it was done. Shop floor mechanic CHARLIE came and filled with 3 gals of DEF. This service here I horrible ! After posting the initial review PAUL the general manager asked to speak with me so I called, left a message but he had RICHARD call me back .... This is the absolute worst service center ever better off going to jiffy lube and saving your money.

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Employees Worked With

Victor, Richard, Paul

December 21, 2018

"Thomas Murman"

- Jackson766

This dealership is a rip off & will con you. Stay away !!! Thomas Murman is a conman.He treats you like a commodity & a fool !!! He can be seen singing songs loudly & walking around the dealership like his backyard. Clown !!!

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Employees Worked With

Thomas Murman
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 19, 2018

"Miserable service and follow-up"

- jagmanjoe

Miserable service experience. We have a 2016 Chrysler 300 and have had it serviced at Courtesy several times. This last time I took it in for an oil change and when the car was ready I went to pay the bill and it was $79+. I asked why and the service rep said "synthetic oil" which I have never requested. I did not have time to argue that point as I was wanting to get to the Emergency Room for some health issues I was having. Yesterday, I went online and was looking for the General Manager's email address so I could contact him. An instant assistant offered help but was unable to provide the address. She then asked what the issue was and I advised. She came back and said that someone would contact me by telephone. Now it is the next morning and still nothing. POOR SERVICE EXPERIENCE WITH A WORSE EXPERIENCE SO FAR FOR FOLLOW-UP RELATIVE TO THE ISSUE!

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Employees Worked With

other

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Photos & Amenities

  • After Hours Drop-Off
  • Free Coffee
  • Customer Lounge Area
  • Children's Play Room
  • Free WiFi
  • Shuttle Service
  • Vending Machines
Courtesy Chrysler Jeep Dodge RAM of Tampa, Brandon, FL, 33619