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Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
837 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 13, 2025
Outstanding Service from Stephanie! Stephanie, the Xchange Service Manager at Courtesy Jeep in Brandon, went above and beyond when my Hybrid Wrangler was recalled for the second time. Stephanie, the Xchange Service Manager at Courtesy Jeep in Brandon, went above and beyond when my Hybrid Wrangler was recalled for the second time. As a landscaper, having a reliable vehicle is essential to my work, and she understood that immediately. Stephanie jumped into action, did extensive research, and found the perfect replacement — a new Jeep Gladiator. Just hours after my Wrangler went into the shop, I was driving away in my new Jeep! Her dedication, responsiveness, and genuine care made all the difference. I highly recommend working with Stephanie. She listens, understands your needs, and works hard to match you with the right vehicle. Truly exceptional service! More
by leo_riegler
Employees Worked With
Stephanie Pena
November 01, 2025
ChatGPT Log in You said: Rewrite: A dealership that can't a simple alignment. Had to bring the vehicle in twice as they didn't accomplish it correctly the first time due to mechanical incompetenc that can't a simple alignment. Had to bring the vehicle in twice as they didn't accomplish it correctly the first time due to mechanical incompetence. They also quoted me over $2k for new wheels as they said each wheel was bend. The only issue was rhe mechanic. The first alignment the steering wheel pointed 1 o'clock. ChatGPT said: Here’s a clearer, more polished rewrite of your text while keeping the same tone and meaning: A dealership that can’t even handle a simple alignment. I had to bring my vehicle in twice because they couldn’t get it right the first time due to sheer mechanical incompetence. They also tried to upsell me over $2,000 for new wheels, claiming each one was bent — but the real problem was their mechanic. After the first alignment, the steering wheel was sitting at 1 o’clock. Would you like me to make it sound more professional (e.g., for a formal complaint or review) or keep it casual and frustrated like this version? You said: Formal ChatGPT said: Here’s a more formal and professional version of your statement: This dealership was unable to complete a basic wheel alignment correctly. I was required to bring my vehicle in twice because the first attempt was performed improperly due to apparent mechanical incompetence. Additionally, they provided an estimate exceeding $2,000 for replacement wheels, claiming that each wheel was bent. In reality, the issue stemmed from the technician’s error. After the initial alignment, the steering wheel was noticeably off-center, positioned around the 1 o’clock mark. Would you like me to make it sound even more diplomatic (for a letter to management) or keep this firm and factual tone for something like a review or complaint submission? You said: Rewrite This dealership was unable to complete a basic wheel alignment correctly. I was required to bring my vehicle in twice because the first attempt was performed improperly due to apparent mechanical incompetence. Additionally, they provided an estimate exceeding $2,000 for replacement wheels, claiming that each wheel was bent. In reality, the issue stemmed from the technician’s error. After the initial alignment, the steering wheel was noticeably off-center, positioned around the 1 o’clock mark. ChatGPT said: Here’s a refined and polished version that maintains a formal, factual, and professional tone: This dealership was unable to properly complete a basic wheel alignment. I had to return the vehicle a second time because the initial service was performed incorrectly, suggesting a lack of technical competence. Furthermore, I was provided with an estimate exceeding $2,000 for replacement wheels, as they claimed each wheel was bent. In reality, the problem resulted from a technician’s error. After the first alignment, the steering wheel was noticeably misaligned, resting at approximately the 1 o’clock position. More
by fail
Employees Worked With
Service
October 29, 2025
I took my truck in for service and I have to say Justin B ( service advisor ) not only handle my every need but he went over and above our expectations!! I would recommend Justin B if you ever need your mopa ( service advisor ) not only handle my every need but he went over and above our expectations!! I would recommend Justin B if you ever need your mopar serviced or just an oil change!! He’s the best in service More
by AmyL
Employees Worked With
Justin B
October 21, 2025
Great experience as before. Andy was very informative. The tech explained very clearly and even showed me pics of the problem he repaired quickly. Everybody was kind. Andy was very informative. The tech explained very clearly and even showed me pics of the problem he repaired quickly. Everybody was kind. More
by gf
Employees Worked With
Andy Gates, Migdalia Negron
October 17, 2025
⭐️⭐️⭐️⭐️⭐️ I had an amazing experience working with Yousef at the Dodge dealership! From start to finish, he was incredibly helpful and honest. You can tell he truly cares about his customers, he went Yousef at the Dodge dealership! From start to finish, he was incredibly helpful and honest. You can tell he truly cares about his customers, he went out of his way to make sure I was getting the best deal possible. The whole process was smooth and stress-free, and he made sure I understood everything before signing. If you’re looking for someone trustworthy and professional who actually puts your best interest first, ask for Yousef! you won’t regret it! More
by K.eraq
Employees Worked With
Yousef
October 16, 2025
Justin Slimak provided amazingly awesome customer service! Amazing communication and follow through along with a wonderful personality! We are extremely happy with our purchase! service! Amazing communication and follow through along with a wonderful personality! We are extremely happy with our purchase! More
by Donna Ayers
Employees Worked With
Justin Slimak
October 13, 2025
Honest reliable person . very respectful and knowledgeable about his job. He is patience and take time to let him customer satisfied . I am proud to have him provide service f very respectful and knowledgeable about his job. He is patience and take time to let him customer satisfied . I am proud to have him provide service for me. . Keep up the good work .. Thanks More
by bellicilda
Employees Worked With
Kelly parson, Carl Johnson
