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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

4.2
529 Reviews

9207 East Adamo Dr

Brandon, FL

33619

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Showing 529 reviews

June 07, 2024

Had a headrest deploy on my Dodge Caravan unexpectedly. I was told the part was on back order and check with them in a month. Meanwhile,it’s difficult for a passenger to ride in my vehicle. More

by Ben M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Jun 12, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Ben, Thank you for informing us about the issue with the headrest in your Dodge Caravan. We sincerely apologize for the inconvenience this has caused, especially with the part being on back order. We understand how challenging it can be to have a passenger ride in your vehicle under these circumstances. We assure you that we are doing everything we can to expedite the delivery of the required part. We would like to speak with you further about this experience and invite you to please contact me at your convenience. Sam Asman, General Manager, 813-517-3250

June 06, 2024

Everyone was great, especially Moe! They worked with me to find the right option to fit my budget, while keeping my style preferences in mind. Even after shopping around, Moe and the re More

by Jsamuelson419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MOE
June 03, 2024

Awesome service with attention to detail. Jason is the best in the service department and Stephan too. More

by Magajeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in service
June 02, 2024

I do a lot of reviews for various businesses, and they are rarely poor. This one happens to be one of those. I'm sure this is a good dealership overall, but my experience was less than desirable. Let me s More

by recon_sailor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Craig, Ed
Jun 05, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for taking the time to share your detailed feedback. We truly value all customer reviews, whether positive or negative, as they help us improve our service. We're sorry to hear that your recent experience at our dealership was less than desirable. We are pleased to hear that Ed provided you with a professional and courteous experience. He is indeed a valued member of our team, and we appreciate your recognition of his efforts. However, we are deeply concerned about your other interaction. It is never our intention to make our customers feel undervalued or pressured. We would like to speak with you further, if you would please contact me at your convenience. Sam Asman, General Manager, 813-517-3250

May 28, 2024

I bring my both my Wrangler and challenger here for service regularly. They’re good about giving status updates and getting your vehicle in for service More

by Xtremera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven peebles
May 28, 2024

Very professional, informative, friendly, patient, the best place to have my car serviced. Thank you More

by Claire Butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 26, 2024

Dealership, got my vehicle serviced at the appointment time and kept me updated throughout the process. More

by NICKYRAY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 22, 2024

The seat belt cost me approximately $275 and the labor was almost $500 they couldn't explain to me why it was so high for the cost of Labor therefore I will not go back to them. More

by mahoanie120
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Unknown
May 25, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your experience with us. I'm very sorry to hear that you were unhappy with the cost of labor for your seat belt repair. We strive to provide transparent and fair pricing, and it's concerning to hear that you felt this wasn't the case. We would like to speak with you and hopefully answer any questions you have about pricing. We will be reaching out, but you can also contact me at your convenience, if you haven’t heard from us yet. Steve Kern, General Manager, 813-517-3250

May 26, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your experience with us. I'm very sorry to hear that you were unhappy with the cost of labor for your seat belt repair. We strive to provide transparent and fair pricing, and it's concerning to hear that you felt this wasn't the case. We would like to speak with you and hopefully answer any questions you have about pricing. We will be reaching out, but you can also contact me at your convenience, if you haven’t heard from us yet. Steve Kern, General Manager, 813-517-3250

May 21, 2024

It was easy to make an appointment and Sydney was AMAZING! She kept me posted on the status of my services and encouraged me to take care of a potential need for my car as a preventative service. I More

by Dr. Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney is the service department. She is the best. , Carl Johnson
May 21, 2024

Richard was courteous and professional. Vehicle was serviced on time and i was able to wait a relatively short time. More

by BobbyGraham0265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Richard
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