
Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
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Dear Rick Guadalupe and Courtesy chrisler jeep Dodge Ram, I wanted to take a moment to sincerely thank you for the outstanding service I received during my recent vehicle purchase. From th jeep Dodge Ram, I wanted to take a moment to sincerely thank you for the outstanding service I received during my recent vehicle purchase. From the moment I walked in, I felt welcomed and well taken care of. Rick, your professionalism, knowledge, and patience made the entire process smooth and enjoyable. I truly appreciated your transparency and the time you took to answer all of my questions without any pressure. To the entire team at Courtesydelaer, thank you for creating a friendly and efficient environment. It's clear that customer satisfaction is a top priority for you all. I’m thrilled with my new truck, and I’ll gladly recommend your dealership to friends and family. More
There is such a breakdown in communication. My Jeep was there for two weeks and no one communicated to me. Come to find out the first person we were assigned to was let go of their job. I was f My Jeep was there for two weeks and no one communicated to me. Come to find out the first person we were assigned to was let go of their job. I was finally told 10 days later after multiple phone calls. The Jeep was finally seen two weeks after we dropped it off. A few days after that, we got the notification that it was ready. We picked up the Jeep. On the way home the same emergency message came on. Chrysler picked up the Jeep from us on Monday, June 9. Upon calling, I learned that it still hasn’t been worked on. I was promised it would take priority on Monday. I have been super inconvenience. Missed multiple doctors appointments. There has been no alternative transportation offered to me for the inconvenience. I’m going to call again today, June 12. I called on June 11 and was told they would get back to me on an update for the vehicle. No one called back. I am completely dissatisfied. More
Great experience from the manger all the way down. They made sure I felt like home and gave me the best deal They made sure I felt like home and gave me the best deal More