Courtesy Chrysler Jeep Dodge

I went to have my brakes repaired. The dealer was very helpful, courtesy, quick, and the cost of the service was extremely reasonable. I have taken my car to Courtesy in the past and they have always don helpful, courtesy, quick, and the cost of the service was extremely reasonable. I have taken my car to Courtesy in the past and they have always done excellent work. Thank you. More

We got a flier in the mail with an unbelievable offer on our used Grand Caravan. We decided to go in and check it out, expecting it to be bogus. They actually came very close to the amount on the card. We h our used Grand Caravan. We decided to go in and check it out, expecting it to be bogus. They actually came very close to the amount on the card. We had some depreciation due to higher mileage but got a great price for our trade in. They helped us find financing at a great rate. They let us take the new van for a test drive to get some lunch during the long paperwork processing time. It was the smoothest purchase I've ever experienced. The new Caravans are really improved. More

Al Brwon Jr. and the other employees in the service department that I have dealt with have always been professional, friendly, and NOT pushy. They have never given me the impression of being misleadin department that I have dealt with have always been professional, friendly, and NOT pushy. They have never given me the impression of being misleading. In fact, I now bring not only my Jeep and Dodge here, but my Trans Am because THAT dealer tried convincing me I needed brakes that I did not. Al Brown and the Dodge-Jeep team, from Tim Walters (my repeat-sales salesman)to Mr. Brown have always struck me as trustworthy More

This is the fifth car/van we have purchased from Bob Krueger and every one has been a great experience. He has always taken the time to listen to what we are looking for and finding it. We have no pro Krueger and every one has been a great experience. He has always taken the time to listen to what we are looking for and finding it. We have no problem driving from Lansing to Grand Rapids to receive this kind of service. Even pricing has been easy, with no undue pressure and gentle suggestions being the rule. Any follow-up service or questions have been dealt with on a fair and timely basis. We will hate to see him retire! Working with other people at Courtesy has gone well also. More

Car shopping is the worst especially under pressure. The last thing anyone wants to do right now in this crappy economy is not take their time in making a large decision dealing with a large purchase/money last thing anyone wants to do right now in this crappy economy is not take their time in making a large decision dealing with a large purchase/money pit without weighing all the options to only end up making a bad decision over a rusted out s#*@ box. Unfortunately, when dealing with insurance companies nothing will ever be perfect nor will they every give you enough time to find a replacement vehicle, which is why you gotta do your research and know what you want and where to go so you can total your car on Tuesday and have a new (used) car by Friday. This is how I found Courtesy Dodge, a Honda Accord in their used lot for dirt cheap. Matt was the first sales person to approach me, held the door open, and invited me into the air conditioning. After speaking to 4 idiotic salesmen prior to Matt, I was glad to finally get one that listened to me and my situation. Other than it not being ideal for a mom that drives roughly 18k miles a year and it already had 248k, it was a "cute" little car and it had a moonroof!! That sounds very feminine, so let me... in car speak, its a Honda...what else do you want me to say? They are great cars. Just not that one. As I pointed out things that were wrong with the vehicle Matt would come down on the price even though I already thought what they were asking was reasonable and fair. While sitting in Matt's office, talking about the Honda a new car comes onto the lot off a trade in, a Pontic Vibe. I knew this vehicle, and was one that I had research a little and it had the specific things I was looking for in a used car: low mileage, great fuel economy, affordable, comfortable, safe, in a specific price range (this one ended up being in the price range even with taxes, gap insurance, and extras), spacious, front wheel drive, and cargo area. I test drove it, had my mechanic give it a good bill of health, and made my decision. That was my car and I wanted to buy it, except I had a few minor kinks to work out. While most car sales guys would have told me to give them a call when I got everything worked out and have down payment but then turn around and sell it to somebody else, Matt helped me get into the car I really wanted. He was able to get me into the car that I wanted because he listened to what I wanted, what I was looking for in a car, what I didn't want, my financial situation, and he gave me a reasonable and fair price by comparing to other Vibes in a 300 mile radius from Courtesy Dodge. I left in my new used car feeling very good about my purchase, like I got a great deal, and for once a genuine sales person who sells whats best for his customer not whats best for himself. More

Have purchased several previously owned autos from Courtesy thru Bill Beger. Two in the last year. The latest one, a 2001 Acura TL 3.2. There seems to be an issue with the transmission that they wi Courtesy thru Bill Beger. Two in the last year. The latest one, a 2001 Acura TL 3.2. There seems to be an issue with the transmission that they will be addressing in the near future. The car has a 3 month, 3000 limited warranty that should cover the issue. Having had excellent sales service from Bill and his associates, we are hopeful that will not hit any snags in getting this unfortunate issue corrected. We will see. I thank Courtesy for the great job they've done so far and am hopeful the the same will apply to this current issue. More

Overall, very happy with the sales process in the purchase of our 2011 Chrysler Town & Country. We visited Toyota, Honda, and another Chrysler dealership, and we felt the sales process at this deale purchase of our 2011 Chrysler Town & Country. We visited Toyota, Honda, and another Chrysler dealership, and we felt the sales process at this dealership was "hands down" the best sales experience. More

Great dealership! Very impressed with the friendliness and knowledge of the staff! Linda Huizinga is the best! She was very knowledgeable and went the extra mile to make sure we had exactly what we wante and knowledge of the staff! Linda Huizinga is the best! She was very knowledgeable and went the extra mile to make sure we had exactly what we wanted at the price we could afford! I work in the beauty industry and she even cancelled her hair appointment and birthday dinner for her husband to stay late and help us figure out what we wanted. To me that says that she loves what she does and is committed to her customers! I would recommend Linda Huizinga and this dealership to everyone! More