Courtesy Ford Atlanta

I will NEVER do business with this dealership! I supported a dear friend and purchased my first truck [2024 Ranger] here. That was the ONLY positive interaction. I had to go to another dealership I supported a dear friend and purchased my first truck [2024 Ranger] here. That was the ONLY positive interaction. I had to go to another dealership for my 1st oil change because they never returned my call to set it up. I explained I needed an appointment because my time off is very limited. [Thank you Alan Vigil in Morrow❤️] The Ranger has a recall and I was sent a letter to have it serviced at my purchasing dealership. I called set up the appointment and was offered a "valet" pickup from my home. I was assured the work would take 4 hours max to complete. I should have anticipated a "whole fiasco" when the valet wasn't here at the scheduled pick up time [930a] and no one called to let me know why. I called and they then said 1130a.."we weren't aware the service writer had scheduled a pickup and he isnt in until 11a". Mind you all transactions generate a text message. Oh wait it gets worse. I didnt start my clock until after noon. So, in my mind they should have my Truck completed by 4p and back to me by 5p. Nope!! My original salesman [Dexter Meadows❤️] noticed my truck (my plates are distinctive) and called me thinking I was there at the dealership. He went over to check the progress only to be told they hadn't begun the work at 430p!! IYKYK..I was livid. I started calling service immediately only to be told they needed to keep my vehicle until tomorrow. I told the service writer to take my truck out of the bay and return it to me IMMEDIATELY! Needless to say I heard "I am sorry " umpteen times. As I steamed, I called the GM and Service Manager both who leave conveniently at 5p. I have no problems leaving voicemails. Apparently they decided to miraculously complete the recall repair in 2 hours. No one told me until I started dropping "F Bombs" and told them I'd be there expeditiously to get my Ranger. Fast forward to 7pm and they were rolling to return my vehicle by 730p. As I'm posting this to Facebook, I get a survey text asking about my service experience. IYKYK...Courtesy Ford is toast. Google review loading!! More

Very knowledgeable sales person and finance department an overtall thumbs up for the complete experieince. overtall thumbs up for the complete experieince. More

Mary Whidby is a great lady to work with on any purchase. She genuinely cares for her customers and stays in touch after the purchase is completed. We always feel welcome at Courtesy even if we just stop by She genuinely cares for her customers and stays in touch after the purchase is completed. We always feel welcome at Courtesy even if we just stop by to visit. Go see Mary for your vehicle purchase. More

I have bought three vehicles from Courtesy Ford kf buy another vehicle I will be back, great experience overall another vehicle I will be back, great experience overall More

Tom was the best and courtesy ford overall made my process easy! Thanks for my new 2025 mustang im enjoying it! process easy! Thanks for my new 2025 mustang im enjoying it! More

2nd time working with Tony and this dealership. Always courteous and professional, attention to detail, and do what they say. I drove over 700 miles round trip just to work and visit with Tony ag Always courteous and professional, attention to detail, and do what they say. I drove over 700 miles round trip just to work and visit with Tony again along with everyone at the dealership. More

Courtesy For is A1. Customer service was great. Found what I was looking for. I was in and out without any problems or issues. Customer service was great. Found what I was looking for. I was in and out without any problems or issues. More

Through and very efficent transaction. Catrice was very nice to work with and open to all of my questions. Catrice was very nice to work with and open to all of my questions. More

The deal was easy and went very smoothly. Salespeople were helpful, friendly, knowledgeable and nice. Salespeople were helpful, friendly, knowledgeable and nice. More

Your professionalism was superb and your service was beyond expected. Thanks for establishing a new business relationship. beyond expected. Thanks for establishing a new business relationship. More