7 Ford Dealers near 30013near 30013

Service was fast and the desk agent went over service - schmitjan252

Service was fast and the desk agent went over service report with me. All staff friendly and courteous.

Good morning Thomas, I hope you are well. - CPikelis

Good morning Thomas, I hope you are well. I have tried several times to write a review on dealer rater and for some reason the system will not allow access. I sold a classic Mustang I had for almost 40 years and replaced it with a new one. I live in the Nashville area and my wife found my replacement at Courtesy Ford just outside of Atlanta. I negotiated the purchase over the phone with Thomas who is not a typical car salesman. He listened, was attentive, and refreshingly communicative and responsive. By the end of the week my wife and I traveled down and made the purchase. In person Thomas was on time and took his time. I met other associates who were engaging and seemed to enjoy their profession. The payment aspect was seamless and there was no push to oversell unnecessary products. My wife and I left happy with a beautiful new Mustang GT Premium convertible. That evening, we noticed some damage with the wheels and the mirror and contacted Thomas. Thomas made it clear that he would resolve all issues. He initially attempted to deal with a local Ford dealer to resolve but they were unresponsive. Thomas proactively sent a driver, Marsha who was wonderful, with a brand new Bronco for me to use while Courtesy completely resolved the issues. After about 10 days Marsha returned my Mustang and a new journey is underway. Thomas and the team set the standard for customer service. They could have stood idly by but took the right path. I will deal with Thomas and Courtesy Ford again when the time comes. A hugely positive overall experience. Christopher and Ann Pikelis Franklin, TN

My rep Darryl gets five stars. - D. Will

My rep Darryl gets five stars. Excellent customer service from the sales staff all the way to management. Great experience!

Best vehicle purchase experience that I ever had, Jorge - tfc946

Best vehicle purchase experience that I ever had, Jorge Salazar, Drew Robertson, and Devon Conners were the employees that we dealt with, all of them were awesome.

Plain and simple if you do not buy it from there they do - jwsilverwater

Plain and simple if you do not buy it from there they do not want too work on it or do factory recalls.

This dealership is deceptive & charged their customers - mydad1208

This dealership is deceptive & charged their customers to pay for services that’s not being done. I attempted to resolve my concerns without any help from the manager. I’m moving forward with filing a complaint with BBB & Federal Trade Commission, the agencies need to investigate the review complaints from several customers who gave this business a 1 star rating with very similar complaints.

Wish I could give negative stars!!!!! - HamrMan

Dishonest Dealer!!!!! I called on late Friday afternoon about a truck on thier website. Salemans confirms it's still for sale, I told him I would be there Saturday morning. Called Saturday morning, truck still there and for sale. I drove 1 HOUR from my house to arrive at 9am, test drove truck and loved it. Filled out application and signed it. 15 minutes later the saleman came back and said the manager said it sold the day before. IF IT'S SOLD, HOW IS IT STILL ON THE LOT AND I AM TEST DRIVING. Basically the truck was listed way below value to just get people in the door. IT IS STILL LISTED ON THE WEBSITE!!!!!!! Will be contacting the BBB on Monday morning about dishonest dealership.