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Courtesy Jeep
Mesa, AZ
1,242 Reviews
Courtesy Jeep always maintains competitive new and pre-owned inventories. Whether you live in Mesa, AZ, where our dealership is located, or in surrounding areas such as Phoenix, Scottsdale, Tempe, Gilbert, Chandler and/or Glendale, Arizona – Courtesy Jeep is here to give you the best deal, world class service, and great financing!
Staffed with experienced sales representatives and top trained technicians, we’re here to provide a fun, easy and valuable automotive shopping and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,242 reviews
March 16, 2022
Amazing jeep dealership. We worked with both Chris and Matt, who made the entire buying process a breeze. We were in the market for a new grand Cherokee, and Matt helped me a We worked with both Chris and Matt, who made the entire buying process a breeze. We were in the market for a new grand Cherokee, and Matt helped me also get my oil change done on my truck while I shopped the lot. Chris showed me the inventory and all the features included with each model. We decided on an unlimited, and LOVE it! We signed the paperwork and took it home the next day. More
by nnwalker
March 13, 2022
Jeff was very courteous and very knowledgeable of my jeep. Everyone was friendly and efficient. My paperwork went thru quickly and was explained to me. All around great experience! jeep. Everyone was friendly and efficient. My paperwork went thru quickly and was explained to me. All around great experience! More
by Brendajanewentz
Employees Worked With
Jeff Jackoway, Joel De La Rosa, Matt Krell
March 12, 2022
The best of the best - no one does it like Courtesy Automotive Group! Matt and the team provide a seamless buying experience and make you feel like your doing business with family. Automotive Group! Matt and the team provide a seamless buying experience and make you feel like your doing business with family. More
by fable4
March 11, 2022
Matt works diligently to find the car you want for the right price. His work ethic and character goes beyond measure. He’s personable and cares about his clients. right price. His work ethic and character goes beyond measure. He’s personable and cares about his clients. More
by Judybenson58
Employees Worked With
Matt Fittro
March 09, 2022
Fantastic car buy experience at Courtesy Jeep. Matt Fittro went above and beyond and found exactly what I was looking for. I also want to thank Joel De La Rosa and Matt Krell. Thank you. I would Matt Fittro went above and beyond and found exactly what I was looking for. I also want to thank Joel De La Rosa and Matt Krell. Thank you. I would highly recommended visiting Courtesy Jeep if you are looking for a new vehicle. More
by garrettcobasky
Employees Worked With
Joel De La Rosa, Matt Krell, Matt Fittro
March 08, 2022
The team and courtesy jeep was wonderful. Jeff went above and beyond to track down the perfect car for us. He sat with us on multiple days to make sure we were getting what we wanted. Jeff is Jeff went above and beyond to track down the perfect car for us. He sat with us on multiple days to make sure we were getting what we wanted. Jeff is extremely knowledgeable and professional. More
by Aaykroid
Employees Worked With
Jeff Jacoway, James Remy, Joel De La Rosa
March 08, 2022
The sales staff and parts counter staff is great! No problems there. The service department is quite a different story. The first trip to service was for a heated steering wheel that is not operat No problems there. The service department is quite a different story. The first trip to service was for a heated steering wheel that is not operating properly. They called me an Uber ride so I could leave the car with them to diagnose the problem. Two hours later I still had no ride home. Found out they gave my ride to another customer. I was told it probably was too warm for the heated steering wheel to work.???? In February???? They agreed to order me a new steering wheel. I was never contacted that it was in (should have taken a few days and I reached out to Travis 2 weeks later and li and behold it was there! (Amazing). I booked an appointment to have the new steering wheel installed. At 4pm I was told they were working on it and should be done by 5. I turned in the rental car and picked up my brand new Jeep (with less than 1500 miles on it). They had installed the wrong steering wheel (never checking it prior to that for the correct color!). I am now waiting to hear if the new and correct steering wheel came in yet. That should have been in over a week ago. Communication in the service department is terrible! The service manager as well is at fault here not verifying that the correct part will be installed and the “mechanic” that installed the steering wheel has an equal part in this fiasco. He should have seen that what he put in was NOT what was taken out. This is the last service appointment I will make at this dealership due to the lack of detail and lack of communication. In the future I will be making service appointments with another dealership. More
by Jaynewolff
Employees Worked With
Other Employees :
Andy Hinojos, Ken Gammage, Travis Venters, Cody Redford
March 07, 2022
Matt fittro was the best. He found me exactly what I was looking for. Got it in timely and was open and honest during the whole process. Will be only purchasing my vehicles th He found me exactly what I was looking for. Got it in timely and was open and honest during the whole process. Will be only purchasing my vehicles through Matt here on forward. More
by Wata702
Employees Worked With
Matt Fittro
March 07, 2022
Matt Fittro makes buying a car easy . . he is fair and fun to work with -i would send anyone to him..: He’s nothing like your typical “car salesman “by far , best experience I’ve had buyin . he is fair and fun to work with -i would send anyone to him..: He’s nothing like your typical “car salesman “by far , best experience I’ve had buying a car More
by kcgwinn
Employees Worked With
Matt Fittro
