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Courtesy Kia of Brandon

Tampa, FL

Overview
Reviews
Vehicles
4.6
975 Reviews
Call Dealership (813) 865-7020

9205 E Adamo Dr

Tampa, FL

33619

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Showing 975 reviews

October 29, 2024

It took me 5 hrs for an oil change. The waiting room is very pleasant. More

by jandaria01370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
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Nov 01, 2024 -

Courtesy Kia of Brandon responded

Thank you for your feedback! We're glad to hear you found the waiting room pleasant, but we apologize for the long wait time. Your time is valuable, and we're always working to improve our efficiency. If you have any further concerns or suggestions, please let us know—we’d love the opportunity to make your next visit smoother! Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

October 29, 2024

Drew and another service member were very helpful. They made sure my oil change was done, even though I was running late. They went above & beyond! More

by mpshune123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew gets 5 stars!
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October 26, 2024

While I have. Kia, the next time my vehicle retires service I will try bringing it to a Hyundai dealership. My belief is rhat Courtesy Kia has little vslue for the More

by Tampa Stinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew, Ashley Craig
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Nov 01, 2024 -

Courtesy Kia of Brandon responded

Thank you for sharing your experience. We're sorry to hear that you felt your time was not valued during your visit. We strive to provide excellent service to all our customers, and it's clear we fell short in your case. We would like to speak with you further to learn more about what went wrong during your visit. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

October 25, 2024

Great friendly courteous staff. Great service. Trustworthy service always. Best place to take your car. You are in good hands. More

by irie.cruzan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service team are A+
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October 25, 2024

Kia was very good to me I will buy my next car from them job well done We’re helping people in need from the hurricanes More

by Takdaricathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy in finance , Frank Fahda
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October 23, 2024

Had to wait 3 hrs just for an oil change. Had an appointment and were told we would wait. More

by Janethv61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Clement
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Oct 26, 2024 -

Courtesy Kia of Brandon responded

Thank you for bringing this to our attention, and we sincerely apologize for the long wait you experienced, even with an appointment. We understand how valuable your time is, and this is not the level of service we strive to provide. Sometimes unexpected delays arise, but we should have communicated better and set clearer expectations from the beginning. We would like to speak with you further. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

October 22, 2024

Zack Reynolds’s our sales representative was fantastic very knowledgeable and respectful and not pushy great experience with everyone there also Zack in finance was wonderful More

by diegosim718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Reynolds
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October 22, 2024

Bought a car from Brandon Kia on Sunday. The whole experience was pleasant,they were very efficient.Jeff was my sales person and did a great job, More

by canterbury.l.joni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
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October 21, 2024

Andrew was on point and took care of everything I needed, even when I mixed up my appointment date 🤦🏻‍♀️! Great customer care as always. More

by Heather B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Calvert
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October 21, 2024

Very aptly named ! Everyone is prompt and courteous ! I would recommend Courtesy Kia of Brandon to anyone 👍. More

by Aln_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Clement, service advisor
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