"Had the pleasure to have Elden Ramos as our salesman...."
Had the pleasure to have Elden Ramos as our salesman. Very detailed and knowledgeable about all the cars. Patient and helpful. Love my new car!
Employees Worked With
I had to file two separate complaints against Kia with the Better Business Bureau do to terrible servicing on my car. The would put a fix on my car, a temporary fix, to get you to come back. I don’t have the time, patience or money for this dealership any longer. I got my tire patched with them on Oct. 2 and here it is today Oct 23 and my low tire pressure signal is coming on. Took it to Tire Kingdom to get it checked and they said it’s a slow leak in the tire and to take it back to Kia because they didn’t do it right. I have been to the dealership over 7 times this year alone and my first time was in May! They service your car and days or weeks later you have to come back so the can fix the error (that they won’t admit to creating) again. They are true scammers. Aside from the usual oil change and tuneups I get, my car has NEVER given my problems until I took it to this Kia
"Don’t believe everything you are told"
I was happy that I made a deal they were getting the car ready and had me sign everything then when I was given the keys to go over a few features I realize it was missing one of the features on the car, nothing could be done, I was taken advantage of, I will not let something like that happen again, the salesperson Jim was great nothing on his part, it was the manager that made the mistake and what I was given a few oil changes which I really did not care about. Beware and don’t believe everything that was told to you, go over everything and don’t sign until the last minute.