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Courtesy Kia of Brandon

Tampa, FL

Overview
Reviews
Vehicles
4.6
966 Reviews
Call Dealership (813) 865-7020

9205 E Adamo Dr

Tampa, FL

33619

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Showing 966 reviews

August 22, 2024

Frank Fahad and Richard Meyers were great to work with on purchasing my new Kia Sportage SX Prestige. We negotiated mutually acceptable terms and trade in value timely and I was not stuck on the dealership More

by Mikel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Mayer, Frank Fahda
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August 22, 2024

Erich, service writer does a great job. He pays attention to my problems and takes care of them. More

by postalgator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich
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August 22, 2024

Holds on to your car too long and communication needs improvement. Not keeping customer informed More

by Nategr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich
Report | Print
Aug 24, 2024 -

Courtesy Kia of Brandon responded

Thank you for your feedback. I apologize for the inconvenience you've experienced with the length of time your car has been with us and the lack of communication during the process. We understand how important it is to keep our customers informed and to complete service as efficiently as possible. We would be happy to speak with you further about your experience, if you would please reach out to me. Best Wishes, Brendan O’Brien, General Manager, 813-829-1813

August 22, 2024

Service was faster than quoted, service manager was very helpful and the free Lyft is a great idea. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Monge
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August 22, 2024

The Dealership was very clean and everyone was friendly and willing to help if needed. More

by shannongreenwoodllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Edwards
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August 19, 2024

they charge me $400 and 13 hours labor to change a stud and lug nut More

by perryhodges793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
bryan
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Aug 23, 2024 -

Courtesy Kia of Brandon responded

Perry, Thank you for sharing your experience. I apologize for any frustration this situation has caused. Please reach out to us so we can address this issue directly and work towards a resolution that reflects our commitment to customer satisfaction. Your feedback is invaluable. Thank you. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

August 18, 2024

They treated me very nice and the man that help me was so knowledgeable and I would like to thank him so thank you Erich freeman More

by BnjmWinga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Freeman
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August 17, 2024

Erich is always amazing to work with. He is always so friendly and accommodating. Definitely needs an extra acknowledgement from upper management!! -dawn More

by Dawnbks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich
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August 17, 2024

Short and to the point they misdiagnose my car back in may and now they telling me something different after I put new battery and new tires on a car they now say got a blown head gasket! Worst day every More

by Fella2831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny Monge
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Aug 23, 2024 -

Courtesy Kia of Brandon responded

We appreciate you taking the time to share your review. We're sorry to hear about your experience and the frustration it caused. We appreciate your feedback and would like to speak with you further. Thank you for bringing this to our attention, and we apologize for the inconvenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

August 14, 2024

Scheduled my 2021 Telluride for hood cable release repair. Bradley was my Service Advisor and got everything completed in a timely manner. He also informed me of a recall that required replacement o More

by Greeneal61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
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