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Courtesy Kia of Brandon

Tampa, FL

4.6
966 Reviews

9205 E Adamo Dr

Tampa, FL

33619

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Showing 966 reviews

July 26, 2024

Erik was totally attentive and knowledgeable. He answered all my questions and they were able to come in with a reasonable price. Overall, I thought they were awesome. Also wanna mention the Fina More

by CaneMan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Ashley Craig
July 26, 2024

Tori was amazing! very nice and helpful. Explained eve try thing in detail and was very patient. i would request her the next time i go More

by Lynn P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori and Leroy
July 26, 2024

The worse service department ever don’t ever bring your car there if it’s for something besides an oil change More

by Kristies76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon and Brad
Jul 30, 2024 -

Courtesy Kia of Brandon responded

Thank you for taking the time to share your feedback. I am truly sorry to hear about your negative experience at our dealership. Your satisfaction is our top priority, and it's disheartening to learn that we fell short of meeting your expectations. I would be happy to speak with you further and learn more. We would like to speak with you further. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

July 25, 2024

Very accommodating and explaining everything in detail. They were very professional and nice to work with. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Nieto
July 24, 2024

Given how extremely busy they were when I dropped my car off on a Saturday to get some recalls taken care of, they were exceptionally fast and the service team were all very kind. Communication, respectiven More

by tonipalmer01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas and the gentleman directly to the right of him if you are walking into from the service triage.
July 22, 2024

Wait time for any kind of service is 3+ hour before vehicle is pulled to service area (thats with an appointment). Nick Edwards is the best service advisor I have ever worked with. Very honest regardin More

by Kittyd809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Edwards - Service Advisor
Jul 26, 2024 -

Courtesy Kia of Brandon responded

Thank you for taking the time to share your detailed feedback. We genuinely appreciate your kind words about Nick Edwards and are pleased to hear that he has provided you with exceptional service and honest advice. We apologize for the long wait times you’ve experienced, even with an appointment. We understand how frustrating this can be. We would be happy to speak with you further about your experience, if you would please contact me at your convenience. David Phelps, Service Manager, (813) 850-0547

Jul 27, 2024 -

Courtesy Kia of Brandon responded

Thank you for taking the time to share your detailed feedback. We genuinely appreciate your kind words about Nick Edwards and are pleased to hear that he has provided you with exceptional service and honest advice. We apologize for the long wait times you’ve experienced, even with an appointment. We understand how frustrating this can be. We would be happy to speak with you further about your experience, if you would please contact me at your convenience. David Phelps, Service Manager, (813) 850-0547

July 21, 2024

The wait was long but my truck is fixed air is up and running thank you More

by Andreayoungmorning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori krupiak, Jenny Monge, Ashley Craig
July 19, 2024

I started my sales process with an internet inquiry. I got a response very quickly. Jeff and Marc made my car buying experience very easy. I have bought many new cars over the years and this was one More

by Mjd246246
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cosnet, Marc Ricardo
July 01, 2024

Great service and great Service Advisor Nicholas Edwards. Thank you very much, have a great day. More

by marylrose422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Edwards
June 25, 2024

Professional Fast Thorough and knowledgeable Kept me totally informed every hour or so on the status of the work being done. Provided snacks and free drinks Provided transportation to local rest More

by Sassypeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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