
Courtesy Kia of Brandon
Tampa, FL
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Erik was totally attentive and knowledgeable. He answered all my questions and they were able to come in with a reasonable price. Overall, I thought they were awesome. Also wanna mention the Fina He answered all my questions and they were able to come in with a reasonable price. Overall, I thought they were awesome. Also wanna mention the Financial guy that did the closing and I really appreciate it how respectful he was and how thoughtfully he listened to what I had to say, thank you both More
Tori was amazing! very nice and helpful. Explained eve try thing in detail and was very patient. i would request her the next time i go very nice and helpful. Explained eve try thing in detail and was very patient. i would request her the next time i go More
Given how extremely busy they were when I dropped my car off on a Saturday to get some recalls taken care of, they were exceptionally fast and the service team were all very kind. Communication, respectiven off on a Saturday to get some recalls taken care of, they were exceptionally fast and the service team were all very kind. Communication, respectiveness and guidance were all present from each person I encountered. My appointment was at 1pm and they were able to complete the recalls before 4:30pm which is great although I was unable to get there before 5pm I did appreciate the communication and the urgency once my car was ready. Thank you all! More
Wait time for any kind of service is 3+ hour before vehicle is pulled to service area (thats with an appointment). Nick Edwards is the best service advisor I have ever worked with. Very honest regardin vehicle is pulled to service area (thats with an appointment). Nick Edwards is the best service advisor I have ever worked with. Very honest regarding wait time and gives superb advice of any questions asked. No reason any if the advisors should have to deal with 90% of pissed off customers because of wait times because there aren’t enough service bays to handle the volume of vehicles ( I estimated only 15 maintenance bays with 2 others designated for alignments). I quit going for basic oil changes because of 3 hr wait. I take to private auto shop, where I only wait no more than 45 min. I purchased a new vehicle this week, which wasn’t a Kia. I loved my Kia, but changed to different make, mostly because of the service department More
I started my sales process with an internet inquiry. I got a response very quickly. Jeff and Marc made my car buying experience very easy. I have bought many new cars over the years and this was one I got a response very quickly. Jeff and Marc made my car buying experience very easy. I have bought many new cars over the years and this was one of the easiest and pleasant. And I got a great deal!! More
Professional Fast Thorough and knowledgeable Kept me totally informed every hour or so on the status of the work being done. Provided snacks and free drinks Provided transportation to local rest me totally informed every hour or so on the status of the work being done. Provided snacks and free drinks Provided transportation to local restaurants and or mall if requested Great service provided for car as well as recommendations on what else was needed for the vehicle Staff was exceptional kind More