Courtesy Kia of Brandon

Aside from the very friendly people at check-in, the service dept is awful. Made an appointment online for 8k service, which includes several items and costs over $100. Found out, after waiting 3 hours, service dept is awful. Made an appointment online for 8k service, which includes several items and costs over $100. Found out, after waiting 3 hours, all they did was an oil change and a quick car wash. The oil change was free since it was my 1st service visit. 3 hours! And the windshield was still covered in bugs! I won't return to this dealer for service again! More

In at least the past year, the customer service has degraded. I would not recommend them at all. degraded. I would not recommend them at all. More

Excellent service, service advisor very helpful ( Nick Edwards) he went out of his way to make sure I was satisfied. Uber and Lyft services is a must to get repeat customers. Good job! Edwards) he went out of his way to make sure I was satisfied. Uber and Lyft services is a must to get repeat customers. Good job! More

Great. Svc.Rep. Had to prove my appt. w/my phone.took 2 1/2 hrs. Svc.Rep. Had to prove my appt. w/my phone.took 2 1/2 hrs. More

Clean waiting area. Plenty of kind staff to answer any questions or concerns. They tell you exactly how long it will take so no surprises. Plenty of kind staff to answer any questions or concerns. They tell you exactly how long it will take so no surprises. More

Let me tell you about Victor, one of the car salesmen working here. Mr. Victor went above and beyond to make sure I get the car the I want. Furthermore, he had to deal with my 10000 phone calls and bein working here. Mr. Victor went above and beyond to make sure I get the car the I want. Furthermore, he had to deal with my 10000 phone calls and being anxious. I can confidently say that this was the best car buying experience I've ever had. From start to finish, Mr. Victor was professional, knowledgeable, and genuinely committed to helping me find the perfect vehicle. I am absolutely thrilled with my new car and couldn't be happier with the service I received. Ask for Mr. Victor, trust me!! More

Excellent John Hyde was professional and courtesy I would recommend John to all friends I will do business again as long as the salesman is like John recommend John to all friends I will do business again as long as the salesman is like John More

Excellent Friendly professional person who handle my service visit her name was Jenny i think service visit her name was Jenny i think More

Terrible service engine light came back on with same code within 6days of me picking my car up from service. I will never purchase or service a car here again!!! within 6days of me picking my car up from service. I will never purchase or service a car here again!!! More