Courtesy Kia of Brandon
Tampa, FL
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The service department did a wonderful job getting our car back on the road after a theft attempt Christmas Day. They kept in contact with us throughout the process letting us know that they were working car back on the road after a theft attempt Christmas Day. They kept in contact with us throughout the process letting us know that they were working with our insurance company, getting parts, and when it was done. They also made sure recall parts were taken care of as well. I am pleased with the work they did. More
Fifteen words? This dealership was very customer friendly. They showed us what we asked for and quoted a fair price. It is easy to recommend them and our salesman T This dealership was very customer friendly. They showed us what we asked for and quoted a fair price. It is easy to recommend them and our salesman Tony to anyone looking for a fair price and caring employees. More
Ashley Craig is always very pleasant and gives great customer service! I’m not happy that every time I bring my car in for service there is some additional service that is recommended. My car has less t customer service! I’m not happy that every time I bring my car in for service there is some additional service that is recommended. My car has less than 40,000 miles on it so I question trying to push additional service. More
Your telephone receptionists, for service, are nice but need some more training in how to handle recalls. I wasted a trip there from Wimauma. All good now. need some more training in how to handle recalls. I wasted a trip there from Wimauma. All good now. More
Mi experiencia con los vendedores y el advocate de servicio han sido excelentes. Pero el servicio es lento, demasiado hasta para un simple cambio de aceite y filtro; Hasta 4 horas esperando. En una servicio han sido excelentes. Pero el servicio es lento, demasiado hasta para un simple cambio de aceite y filtro; Hasta 4 horas esperando. En una ocasión me dicen tu carro está por salir después de horas esperando y yo le digo como si mi carro sigue ahí, donde lo estacioné… ya era hora de cerrar, no me hicieron el servicio ese día. Luego lo hicieron sin costo, pero eso no recompensa las horas perdidas allí. Si algo deben mejorar es eso, el servicio del taller de mecánica, More
I can’t speak for the other service advisors but nick was amazing very fast, very responsive, and got me in and out quickly with all my needs met. Great job overall amazing very fast, very responsive, and got me in and out quickly with all my needs met. Great job overall More

