Courtesy Kia of Brandon

I went to visit Kia after my car was totaled due to being hit in a car accident. I was very worried I wouldn’t be worried due to my credit not being the best it can be right now. Ashlee worked her magic and hit in a car accident. I was very worried I wouldn’t be worried due to my credit not being the best it can be right now. Ashlee worked her magic and was so patient and attentive with making something happen so I could leave the lot with my Kia that was newer than the one I had before! She did a wonderful job and I am so grateful for her assistance! More

Business is clean, people are nice. My service advisor was amazing. My car was done in a timely manner. My service advisor was amazing. My car was done in a timely manner. More

They were very courteous, knowledgeable technicians, and very polite and respectful to my time and affordable. Would definitely go back again. very polite and respectful to my time and affordable. Would definitely go back again. More

I was well taken care of throughout my entire deal. I felt comfortable and at ease even cracking joked while paying!!! That should show you how great this dealership was to this lady! I felt comfortable and at ease even cracking joked while paying!!! That should show you how great this dealership was to this lady! More

They helped me get transport while my car (under warranty) was getting fixed. Really appreciate how they answered my questions and quickly fixed my vehicle. warranty) was getting fixed. Really appreciate how they answered my questions and quickly fixed my vehicle. More

Overall just a great experience with Courtesy Kia from my first phone call to them to driving my new Kia off the lot! first phone call to them to driving my new Kia off the lot! More

Great customer service. All the staff was very helpful and my sales representative was awesome. All the staff was very helpful and my sales representative was awesome. More

Usually I have a good experience but I didn't this time. I dropped off my car at 9am and I literally had to call at 5:40pm to see if I was getting my car back. I text and it took about 50 mins for a reply. I dropped off my car at 9am and I literally had to call at 5:40pm to see if I was getting my car back. I text and it took about 50 mins for a reply. I was told a voicemail was left. Well, it must have been another number. Why there wasn't a follow up via text is beyond me. I ended up picking my car up at 7pm unconvincing everyone. I was not called. There was no follow up text. Your system is quick to advise what's wrong with the car via text and collect consent, but no follow up. Which is not the norm. Then to be giving a predetermined cheat sheet on how to answer a survery is a joke in itself. Not to mention it is steering the customer instead of getting real responses. It's all a joke. More

My visit today was wonderful My service person Nicholas was great we had Excelling conversation and he made sure my ride back to work and pick back up to my vehicle was on time, thank you Nicholas was great we had Excelling conversation and he made sure my ride back to work and pick back up to my vehicle was on time, thank you Nicholas More