Courtesy Kia of Brandon

They helped me get transport while my car (under warranty) was getting fixed. Really appreciate how they answered my questions and quickly fixed my vehicle. warranty) was getting fixed. Really appreciate how they answered my questions and quickly fixed my vehicle. More

Great customer service. All the staff was very helpful and my sales representative was awesome. All the staff was very helpful and my sales representative was awesome. More

Overall just a great experience with Courtesy Kia from my first phone call to them to driving my new Kia off the lot! first phone call to them to driving my new Kia off the lot! More

Brad was very courteous and helpful. The oil change took a couple of hours but I was very comfortable waiting in the showroom. Snacks are available and bathrooms are clean and modern. I The oil change took a couple of hours but I was very comfortable waiting in the showroom. Snacks are available and bathrooms are clean and modern. I appreciated that Brad didn’t try to add on any optional services. More

My visit today was wonderful My service person Nicholas was great we had Excelling conversation and he made sure my ride back to work and pick back up to my vehicle was on time, thank you Nicholas was great we had Excelling conversation and he made sure my ride back to work and pick back up to my vehicle was on time, thank you Nicholas More

Usually I have a good experience but I didn't this time. I dropped off my car at 9am and I literally had to call at 5:40pm to see if I was getting my car back. I text and it took about 50 mins for a reply. I dropped off my car at 9am and I literally had to call at 5:40pm to see if I was getting my car back. I text and it took about 50 mins for a reply. I was told a voicemail was left. Well, it must have been another number. Why there wasn't a follow up via text is beyond me. I ended up picking my car up at 7pm unconvincing everyone. I was not called. There was no follow up text. Your system is quick to advise what's wrong with the car via text and collect consent, but no follow up. Which is not the norm. Then to be giving a predetermined cheat sheet on how to answer a survery is a joke in itself. Not to mention it is steering the customer instead of getting real responses. It's all a joke. More

Excellent dealership. Highly forthcoming staff and maintenance advisors. Recommended for all. I found Nick to be the best maintenance advisor Highly forthcoming staff and maintenance advisors. Recommended for all. I found Nick to be the best maintenance advisor More

I have bought several Kia’s from this dealership and always have them serviced there. Will continue because they have taken care of my cars and have a friendly and knowledgeable staff. always have them serviced there. Will continue because they have taken care of my cars and have a friendly and knowledgeable staff. More

Love my car! Such an easy switch and amazing people that gave me a great deal! 10/10 recommend! Such an easy switch and amazing people that gave me a great deal! 10/10 recommend! More

I really dislike doing a follow up survey for everything I do. It is so annoying I do. It is so annoying More