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Courtesy Nissan

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,010 Reviews
Welcome to Courtesy Nissan Thank You for Choosing Courtesy Nissan The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,010 reviews

September 12, 2025

Cason Cooley, is an amazing young man. Very cordial, knowledgeable and professional. Cason went above and beyond. To say thank isn't worthy of the experience we received. I'm sorry I didn' More

by lorriej5791
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cason Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 11, 2025

It’s good copretiv persons. Great job no complaints good experience maybe more better servicing More

by alhafeez34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 09, 2025

Customer service is very poor. Few of the sales reps I dealt with were ok. I go there because it’s convenient- close to my office. More

by lamborginc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shauna Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Courtesy Nissan responded

Thank you for sharing your feedback with us. I’m sorry to hear about your experience with our customer service, that’s not the level of care we strive to provide. While I’m glad our location is convenient for you, I’d like the opportunity to make things right and ensure your future visits are much better. Please feel free to reach out to me directly at 972-792-5657, I'd love to turn this experience around for you!

September 08, 2025

AMAZING! !! Everyone was friendly, Professional, and Shauna my service writer was incredible!!! I will ONLY take my vehicle to this dealership! More

by Alison B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2025 -

Courtesy Nissan responded

Thank you for taking the time to let us know how we did. We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. We hope you have a great day!

September 08, 2025

Courtesy Nissan completed my oil change quicker than I expected. The customer service at this dealership is great! More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2025 -

Courtesy Nissan responded

Greg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2025

It was a pleasure to take my car to your facility. I recently moved to the area and I needed to have some maintenance done on my Rogue. Robert made sure that I was well informed about what needed to More

by estradaamh6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Courtesy Nissan responded

Thank you for choosing us and welcome to the area! We’re so glad Robert took the time to explain everything clearly and make sure you felt confident in the maintenance on your Rogue. It’s great to hear you had such a positive experience, and we look forward to being your trusted service center for years to come. Thank you again from all of us at Clay Cooley Nissan of Richardson!

September 05, 2025

I am very satisfied with the service from your dealer. You provide good service, good communication, and timely delivery. More

by Khoi Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akanimoh Inyang
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Sep 09, 2025 -

Courtesy Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you’re very satisfied with our service, communication, and timely delivery. Providing a smooth and positive experience is always our goal, and we look forward to serving you again in the future!

September 05, 2025

Scott was great. We made an appointment that morning and had our car back by noon. More

by kellyorlando4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2025 -

Courtesy Nissan responded

Thank you for sharing your experience! We’re glad to hear Scott was able to take great care of you and get your vehicle back so quickly. We appreciate your business and look forward to seeing you again on your next visit!

September 03, 2025

I would say that the service is good but the wait time is a bit longer than usual. More

by r.abalos19
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Courtesy Nissan responded

Thank you for sharing your feedback! We’re glad to know you’re happy with the service you received. We also appreciate your patience regarding the wait time, and we’ll continue working to make your visits quicker and more convenient.

September 02, 2025

Reggie was really great to work with. Glad we made the trip out to Richardson! More

by MARK.01.ALVAREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Puente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Ervin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Fierro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Courtesy Nissan responded

Thank you so much for making the trip to see us and for the kind words about Reggie! We’re thrilled you had a great experience here. If there’s anything else we can do for you, please reach out, we’re always happy to help.

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