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Courtesy Nissan
Richardson, TX
778 Reviews
Welcome to Courtesy Nissan
Thank You for Choosing Courtesy Nissan
The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model.
When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 778 reviews
May 11, 2025
Sarkar was very professional, friendly, and courteous. I'd like to buy my next car with him again. Thank you for great service! I'd like to buy my next car with him again. Thank you for great service! More
by An Nguyen
Verified CustomerEmployees Worked With
May 10, 2025
The team at courtesy worked hard to get my repair done before I had to drive 2200 miles to Oregon. before I had to drive 2200 miles to Oregon. More
by paulfanfootball
May 10, 2025
We had a great experience at Courtesy Nissan. Our salesman, Jim Dillman, was a pleasure to work with. We had been to several other dealerships and were pretty frustrated. Everything at Courtesy w Our salesman, Jim Dillman, was a pleasure to work with. We had been to several other dealerships and were pretty frustrated. Everything at Courtesy went smoothly! More
by tylergirl79
Employees Worked With
Jim Dillman
May 09, 2025
I have been a customer for over 4 years and have never had a negative experience. had a negative experience. More
by gregbcogdell
Employees Worked With
May 09, 2025
Great service and good price. Service advisor or honest and not pushy unnecessarily.waiting area was really good as well Service advisor or honest and not pushy unnecessarily.waiting area was really good as well More
by Golfer2012
Employees Worked With
May 07, 2025
I’m writing this review to express my complete frustration with the way the Wholesale Parts Department handles warranty claims. Unlike every other dealership I’ve dealt with, Courtesy Nissan refus frustration with the way the Wholesale Parts Department handles warranty claims. Unlike every other dealership I’ve dealt with, Courtesy Nissan refuses to honor direct warranties on basic replacement parts like starters, alternators, and other standard components. Instead, they force you to go through their service center—where you’re required to pay diagnostic and labor costs out of pocket just to replace a failed part that should be covered under warranty. This policy is completely unreasonable. I understand referring major components like engines or transmissions to their service department, but charging wholesale customers to replace basic parts under warranty is unacceptable. It feels like a deliberate strategy to push people into their service department for profit, rather than standing behind the parts they sell. I’ve worked with MANY parts departments over the years, and I’ve NEVER encountered this kind of policy. It’s disappointing and honestly a deal-breaker for future business. If you’re considering buying wholesale parts here, be warned: you’re on your own if something goes wrong. More
by SherB
May 06, 2025
Service was phenomenal. Micheal did a great job. Made the entire process easy and seamless. Micheal did a great job. Made the entire process easy and seamless. More
by dbaucham
Employees Worked With
May 06, 2025
Fast friendly service. Scott was helpful and professional. Great experience and I will definitely be back Scott was helpful and professional. Great experience and I will definitely be back More
by tburchett03
Employees Worked With
May 06, 2025
Customer for the past 31 years. Service has been consistently honest and done right. You need to clean up your customer waiting area. Get the television working, have working free b Service has been consistently honest and done right. You need to clean up your customer waiting area. Get the television working, have working free beverage service and donuts/rolls for the early customers. Don't ruin a great customer experience with the current shabby waiting area. Joe Adams is doing a great job! Very customer oriented. Very thorough with his explanation of the service performed. Treats you like family!! More
by oberg.larry
Employees Worked With
May 06, 2025
Great experience with my advisor. Went above and beyond with service and communication. Completed the service within a couple of hours and got me out quick! Went above and beyond with service and communication. Completed the service within a couple of hours and got me out quick! More
by kevindoyle32
Employees Worked With
