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Courtesy Nissan

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,073 Reviews
Welcome to Courtesy Nissan Thank You for Choosing Courtesy Nissan The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,073 reviews

November 07, 2025

My first experience was great! Shauna did a good job! I will continue to use Courtesy Nissan for my maintenance needs More

by stewscott82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2025

Absolutely horrible experience that included manipulation and exaggeration on deal! Finance even tried to overcharge payments that would of totaled $10,000 extra in the time of loan More

by RAMIRO.CANTU2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Puente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald
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Nov 06, 2025 -

Courtesy Nissan responded

Mr. Ramiro, this is Angela I'm one of the managers here at Clay Cooley Nissan of Richardson. I’m truly sorry to hear about your experience, that’s never the impression we want to leave. I’d really appreciate the opportunity to personally look into this and make things right for you. Please contact me directly at your earliest convenience so we can discuss this in detail and work toward a resolution. 469-655-6745, 972-792-5657 or aduran@comeseeclay.com

November 03, 2025

Shauna went beyond what she was asked to. She worked with me all day to get my car taken care of and able to get me on the road again and to get me financed she should be highly recognized in More

by carroljcross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Courtesy Nissan responded

Thank you for sharing your experience! I'm glad your found our staff supportive and we're looking forward to your next visit with us! Let us know if there's anything we can do in the meantime we're happy to help!

November 03, 2025

My service experience was pleasant. I was briefed about the service steps and also updates on the status by SMS. Shauna was a great help. Thanks, jaisith More

by jaisith.gopal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Courtesy Nissan responded

Hi Jaisith, this is Angela, one of the managers at Clay Cooley Nissan of Richardson. Thank you for your feedback; I’m glad you were pleased with your visit. I did notice a 1-star rating alongside your positive comments and wanted to check whether that was intentional or if we missed something. If there’s anything more we can do, please reach me at 972-792-5657, 469-655-6745, or aduran@comeseeclay.com. I’d appreciate the chance to help.

November 03, 2025

Battery was replaced based on the analysis results during inspection, car is working as expected More

by amadodevia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Courtesy Nissan responded

Thank you for sharing your feedback! We're glad to hear your vehicle is running well after the battery replacement. We appreciate you trusting us with your service and look forward to helping with any future maintenance needs.

November 03, 2025

Scott was very personable. Kept me informed on status Of my repair. Service was fast More

by Gary.sharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Courtesy Nissan responded

Thank you for sharing your experience! We're happy you found our service to be efficient. Please let me know if there's anything I can do for you, I'm happy to help!

November 02, 2025

Very good people to work with really tried to help. Thanks Clay Cooey for my new car. More

by mrbelfrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Ervin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suvodip Sarkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolby Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cason Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Courtesy Nissan responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and are enjoying your new car. It was a pleasure working with you, welcome to the Clay Cooley Nissan of Richardson family!

Nov 06, 2025 -

Courtesy Nissan responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and are enjoying your new car. It was a pleasure working with you, welcome to the Clay Cooley Nissan of Richardson family!

November 01, 2025

I was told Nissan would be notified of transaction. No draft for vehicle traded in but they did draft. Even I called Nissan, I was told they didn’t see a transaction or payoff. I was then told could ta More

by armatausa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Ervin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cason Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Courtesy Nissan responded

I’m so sorry for the confusion and inconvenience you’ve experienced with your trade-in and payment. That’s definitely not the experience we want for our customers. I’d like to personally look into this and help get it resolved as quickly as possible. Please contact me directly so I can review your file and ensure everything is taken care of. 469-655-6745, 972-792-5657 or aduran@comeseeclay.com

October 31, 2025

Employees were very friendly and waiting area was comfortable and accommodating. Staff gave me regular updates and that was nice. More

by koryjohnsonmavs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Courtesy Nissan responded

Thank you so much for sharing your experience! We’re glad to hear our team made you feel welcome and kept you updated throughout your visit. Providing friendly service and a comfortable environment is what we strive for. We appreciate your feedback and look forward to seeing you again!

October 24, 2025

I got very good response from manager, Scott is very good guy always supportive and very helpful guy. More

by Yellapa naidu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2025 -

Courtesy Nissan responded

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our team and that we were able to provide great support. We’ll be sure to share your feedback! We truly appreciate your trust and look forward to serving you again.

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