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Courtesy Nissan

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,030 Reviews
Welcome to Courtesy Nissan Thank You for Choosing Courtesy Nissan The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

1777 N Central Expy

Richardson, TX

75080

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Showing 1,030 reviews

September 18, 2025

Excellent advisor. Knowledgeable and very helpful. Took his time to review my service record and provided sound advice. More

by gt92ae
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2025 -

Courtesy Nissan responded

We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 17, 2025

This was my first time visiting Courtesy Nissan/Clay Cooley in Richardson since moving into the area. Easy to schedule appts. Scott was also easy to talk too, handled my request promptly and explained m More

by Ran D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2025 -

Courtesy Nissan responded

Welcome to the area, and thank you for choosing us for your first visit! We’re glad to hear that scheduling was simple, Scott was helpful in handling your requests and explaining your warranty, and that our shuttle service made things more convenient. We truly appreciate your feedback and look forward to serving you again in the future!

September 17, 2025

Very courteous. she was very thoughtful. and attentive to my needs. I would ask for her on my next visit. More

by ogt5055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2025 -

Courtesy Nissan responded

Thank you for your kind words! We’re so glad to hear that our team member was courteous, thoughtful, and attentive to your needs. We’ll make sure she sees your feedback, and we look forward to welcoming you back on your next visit!

September 17, 2025

Great service representative and very knowledgeable about Nissans. He's been mine service rep for many years and is always courteous and informative More

by bertgravley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Courtesy Nissan responded

Thank you for your loyalty and for taking the time to share your experience! We’re so glad to hear that your service representative has consistently provided you with courteous, knowledgeable, and informative care over the years. We truly value your trust in us and look forward to serving you for many more visits to come!

September 17, 2025

Much better service than the many times I have been there in the past. Scott knows his job well. Kaelyn Smith service manager made sure I had the best of the best on service advisors. More

by jlovinsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaelyn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Courtesy Nissan responded

Thank you for sharing your experience! We’re so glad to hear that our team ensured you had the best service possible. It means a lot to know that this visit stood out compared to your past experiences. We appreciate your feedback and look forward to continuing to earn your trust!

September 16, 2025

I already responded to you guys 3 times now. Stop emailing or texting. It makes a person NOT want to respond! More

by wilma.morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know any of the names on this
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Sep 18, 2025 -

Courtesy Nissan responded

Thank you for your feedback. We sincerely apologize for the multiple follow-ups, our intention was never to overwhelm you. We’ll make sure your preferences are updated so you don’t continue receiving unnecessary emails or texts from us. We appreciate you taking the time to let us know, and we’ll use this to improve the way we communicate moving forward.

September 16, 2025

Shauna was great. Kept me informed and checked every box. Great job guys for everything! More

by mspaschall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Courtesy Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 15, 2025

Service advisors take care of me above and beyond with patience, even though I have a lot of questions, and my car turned back to awesome after the service. More

by koobonrul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Krista
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Sep 16, 2025 -

Courtesy Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 15, 2025

Had to wait 20 mins even with an appointment. Should have informed other agents if one is busy. More

by nitesh_hans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Rupert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Courtesy Nissan responded

Thank you for sharing your feedback. I apologize for the wait during your recent visit, we understand your time is valuable, and we should have communicated better while you were waiting. I’ll make sure to share this with our team so we can improve scheduling and communication moving forward. We appreciate your patience and the opportunity to serve you.

September 14, 2025

He did and amazing job helping me find my dream car I would recommend him 1000 times More

by triciagreedyy24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Odis Booty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Fierro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2025 -

Courtesy Nissan responded

Thank you for taking the time to let us know how we did. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We hope you have a great day!

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