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Courtesy Nissan

Richardson, TX

4.5
1,147 Reviews
Welcome to Clay Cooley Nissan Richardson Thank You for us The team at Clay Cooley Nissan Richardson would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Clay Cooley Nissan Richardson, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 1,147 reviews

June 03, 2025

I always love the amazing customer service the Courtesy Nissan team provides. They always go above and beyond. More

by blf3585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Courtesy Nissan responded

We're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 03, 2025

This is my second time buying a vehicle here! The customer service is exceptional. Luis V was my sales guy, he did a fantastic job :) I've never had anything bad to say about Courtesy unti More

by JaJa W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis V
Jun 06, 2025 -

Courtesy Nissan responded

Hello! This is Angela Molina, I'm the Owner Loyalty Manager here at Courtesy Nissan, thank you so much for your continued trust in Courtesy Nissan and for recognizing Luis. We're glad he provided you with a great experience again! We sincerely apologize for the condition your vehicle was delivered in. That’s not the standard we hold ourselves to, especially when it comes to something as important as delivering a clean and fully prepped vehicle. We truly appreciate your honest feedback. I'm looking forward to speaking with you soon! Angela Molina Owner Loyalty Manager Courtesy Nissan 972-792-5657

June 02, 2025

Shauna was very helpful with taking care of my service and any questions I had. More

by patcarranza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Courtesy Nissan responded

Hello! We're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. If you're ever in need of more help, please let us know!

June 02, 2025

I always received excellent Service from Courtesy Nissan and staff. Any problem I have they always listen. No matter what team member it may be. More

by fitz33.bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Courtesy Nissan responded

Your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 02, 2025

Robert was great and on time they did the service required with good communication and service More

by Fhdallas
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Courtesy Nissan responded

Hi! thank you for taking the time to leave a review for us at Courtesy Nissan. We're happy we could meet your expectations!

June 02, 2025

Robert was awesome, very professional. He was very helpful in explaining what my car needed. More

by tashia.gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Courtesy Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2025

Scheduling was easy, the service provided was excellent. It was my first service since buying my vehicle. I made an appointment for an oil change and thought that with an appointment it would be a quick tur More

by jennifer.moore0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Courtesy Nissan responded

Hi! Thank you for your feedback! We're glad to hear scheduling was easy and that you were happy with the service itself. We apologize for the longer-than-expected wait time. We understand how frustrating that can be. While delays sometimes happen, we’re always working to improve. We appreciate your patience and welcome you to the Nissan family!

June 02, 2025

Great service and quick work. Appreciated it especially AK. He did a great job. Thank you More

by jlm4rb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ak
Jun 05, 2025 -

Courtesy Nissan responded

Hi! Thank you so much for sharing about your experience with us! We're looking forward to your next visit with us!

June 01, 2025

Outstanding customer service. Was patient and understanding with what I was looking for! Will look to purchase another vehicle from this location. More

by anthonyjrichardson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Ervin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Courtesy Nissan responded

Thank you for the kind words! We're so glad to hear you had a positive experience and that our team was able to help you find exactly what you were looking for. We truly appreciate your trust in us and look forward to helping you again when you're ready for your next vehicle!

May 31, 2025

The service I received from Courtesy Nissan was exceptional. The service technician Akanimoh was very friendly and professional. He keep me informed while my vehicle was being serviced and worked More

by debra.salmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akanimoh
Jun 01, 2025 -

Courtesy Nissan responded

Hi! thank you so much for your positive comments about Courtesy Nissan! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

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