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Courtesy Nissan

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
804 Reviews
Welcome to Courtesy Nissan Thank You for Choosing Courtesy Nissan The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 804 reviews

December 23, 2024

Excellent communication throughout the entire process. Requested regular services were immediatly priced, feedback on a reported problem was quick and comprehensive. Service turnaround was great, no surpi More

by jarnett240z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
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Dec 28, 2024 -

Courtesy Nissan responded

Jarnett240z, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.

December 23, 2024

Courtesy Nissan quickly identified my oil leak as a defective part used during my last oil change and quickly fixed the issue free of charge More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Vera, Ronald Stewart, Teresia Mabry, Luis Cardenas, Shelton Isaac, Nicholas Martinez, Derick Pham, Davis Truong
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Dec 28, 2024 -

Courtesy Nissan responded

Hello Josh, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2024

The sales team went above and beyond to make sure I got exactly what I wanted More

by Kelechi Iwuh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suvodip Sarkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Walter
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Dec 24, 2024 -

Courtesy Nissan responded

Kelechi Iwuh, thank you for sharing your positive experience! Kelechi Iwuh, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

Dis what I wanted with no extra charges. Theresa was wonderful and I would use her again. More

by jputman63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
Report | Print
Dec 28, 2024 -

Courtesy Nissan responded

Hello Jputman63, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Fair and honest. ..pleasant individuals to work and talk with...hope to buy next vehicle there More

by rbirchler63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
Report | Print
Dec 23, 2024 -

Courtesy Nissan responded

Rbirchler63, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 20, 2024

Went for my regular service and the dealer tried to sell me over $2,000 of service that I knew for sure I didn’t need. For example, Nissan recommends changing your air cabin filter every 15,000-30,000 mile More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresia Mabry
Report | Print
Dec 22, 2024 -

Courtesy Nissan responded

Hi Anonymous, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

December 20, 2024

Derick is super helpful, very clear about what the services required and prompt to answer my answers and highly recommend. I have my serviced regularly at the Courtesy in past 7 years and and will d More

by TBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
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Dec 23, 2024 -

Courtesy Nissan responded

Tbl, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 20, 2024

yes, process was smooth, price is good, appointment easy to schedule, waiting area is good. More

by memoosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
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Dec 23, 2024 -

Courtesy Nissan responded

Memoosh, thank you for taking the time to leave us feedback about your experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 19, 2024

I strongly resent being told/forced to write a certain number of words. If you’re trying to antagonize your customers, it’s working. More

by XRay5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
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Dec 22, 2024 -

Courtesy Nissan responded

Thank you for your feedback XRay5000. We value your perspective and understand your concerns regarding word count requirements. Our intention is to enhance communication, not to frustrate. We appreciate your input and will consider it as we strive to improve our processes.

December 18, 2024

Joe was great at helping try to figure out why my phone and apple car play would not connect (it’s still not working correctly). My phone was updated and my car had recently had an update. Joe did everythi More

by jkdelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Courtesy Nissan responded

Jkdelle, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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