Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Courtesy Nissan

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,032 Reviews
Welcome to Courtesy Nissan Thank You for Choosing Courtesy Nissan The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

1777 N Central Expy

Richardson, TX

75080

Directions

By Type

Showing 1,032 reviews

August 05, 2025

Shauna ROCKS! ! She's all over the place taking care of business. She addresses my situation head on and keeps me informed on the progress of my vehicle. I'll alway More

by erik369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2025 -

Courtesy Nissan responded

Thank you so much for the awesome review! We’re thrilled to hear how much you appreciate Shauna, she truly does go above and beyond for our customers. We’ll make sure she sees your kind words! We’re lucky to have her on our team, and we’re grateful for your continued trust and support. We look forward to seeing you again!

August 04, 2025

This was our first time here at this dealership and they made a great first impression. More

by bpeacock1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Courtesy Nissan responded

Thank you for the great feedback! We're so glad your first experience with us left a positive impression. It was a pleasure having you, and we look forward to welcoming you back in the future!

August 04, 2025

Merari was great! He was very helpful and respectful of my time. I will come back when I need service. More

by DJAOCTOBER231969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merari
Report | Print
Aug 05, 2025 -

Courtesy Nissan responded

Thank you for the kind words! We're glad to hear Merari took great care of you and respected your time. We’ll be sure to pass along your feedback to him. We look forward to seeing you again when you’re due for your next service!

August 04, 2025

My representative Michael made sure I was taken care of and answered all my questions. More

by Keona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Courtesy Nissan responded

Thank you for your feedback! We're glad to hear that Michael provided you with attentive service and took the time to answer all your questions. We appreciate your trust and look forward to assisting you again in the future!

August 04, 2025

I've been a client of Courtesy Nissan for many years, in it is the first time that I'm very disappointed, the service was incomplete, did not rotate the tires, the washing of the car was bad, the dashboard More

by carlosmurillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micheal Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2025 -

Courtesy Nissan responded

Thank you so much for being a loyal customer over the years, we truly appreciate you. I’m really sorry to hear your recent visit didn’t go as expected. That’s not the level of service we want for you. I gave you a call but wasn’t able to reach you. When you have a moment, I’d love to connect and make things right. Please call me at 972-792-5657.

August 02, 2025

Michael has been so helpful! He has now helped with both of my kids Nissan Rouges. He is great at communicating and really makes us feel like he cares. Thank you so much! More

by kris10l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Courtesy Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 02, 2025

Scott was very clear in terms of what needs to be done and what can wait. I had worked with him couple of times in the past and the experience has always been wonderful with him More

by joshi.ketan20390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Courtesy Nissan responded

Thank you so much for the kind words! We're thrilled to hear that Scott has consistently provided you with clear, trustworthy guidance and a great experience. We'll be sure to pass along your feedback to him—he'll really appreciate it. We look forward to continuing to serve you in the future!

August 02, 2025

service guy was amazing explained things in terms I could understand Great guy, very helpful More

by sandymdavenport
Recommend Dealer
Yes
Employees Worked With
Don’t have my paperwork with me. Please look it up.
Report | Print
Aug 03, 2025 -

Courtesy Nissan responded

Thank you for the great feedback! We're glad to hear our service advisor took the time to explain everything clearly and made your visit a positive one. We’ll be sure to pass along your kind words, he’ll really appreciate it!

August 01, 2025

All I had was an oil & filter change (plus car wash), and it book 2 hrs. 15 min.--way too long. More

by marilynrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2025 -

Courtesy Nissan responded

Thank you for your feedback. We apologize for the extended wait time during your recent visit. While we aim to provide thorough service, we understand that 2 hours and 15 minutes for an oil and filter change is longer than expected. Your time is valuable, and we’re actively working on improving our efficiency. We appreciate your patience and hope to provide a faster experience next time.

August 01, 2025

great experience . i will recommend this team , very help people , they make us fell very well in the plant thanks More

by galonso67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suvodip Sarkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2025 -

Courtesy Nissan responded

Thank you for the kind words! We're so glad to hear you had a great experience and felt well taken care of by our team. Your recommendation means a lot to us, and we truly appreciate your visit. We look forward to serving you again in the future!

1
...
8
9
10
...
104