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Courtesy Nissan of Mesa

Mesa, AZ

4.9
290 Reviews
In addition to providing the drivers of Mesa, Arizona with a cornucopia of new Nissan Altima, Sentra, Versa, Rogue, Pathfinder vehicles and used cars, we at Courtesy Nissan of Mesa are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Nissan lease and financing experts.
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6354 E Test Dr

Mesa, AZ

85206

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Showing 290 reviews

December 14, 2025

Matthew, Steve and Braden were absolutely amazing to work with. I had a complex/challenging situation and they were able to provide the exact truck I wanted and far better financing than I thought I would be More

by mypersonalemailaccount
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Priemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Disbrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Krajenke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2025 -

Courtesy Nissan of Mesa responded

Here at Courtesy Nissan of Mesa, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Luis Becerra General Manager 480-293-0254

December 13, 2025

I want to thank all who played a part in my recent purchase/trade in - Team work makes the dream work! Thanks to Damon McDowell, Austin Martin, and Jeremy Martinez I'm having a lot of fun driving and More

by Wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Martinez
Dec 14, 2025 -

Courtesy Nissan of Mesa responded

Thanks for sharing about your experience with Courtesy Nissan of Mesa. We appreciate your business and hope to see you again soon! Luis Becerra General Manager 480-293-0254

December 11, 2025

Damon was very friendly, and customer oriented. No pressure, worked most everything over the phone so I didn't have to wait endless time waiting for negotiations. Great follow up and customer servi More

by Lindalloyd84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

Courtesy Nissan of Mesa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Luis Becerra General Manager 480-293-0254

December 10, 2025

Very positive experience purchasing our new Nissan Pathfinder at Courtesy Nissan. It's Been about a month and 1200 miles, and I am finally finding time for a review. I am 82 years old, and my wife is More

by rlamey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hasan
Dec 12, 2025 -

Courtesy Nissan of Mesa responded

Thank you so much for sharing your wonderful experience at Courtesy Nissan, Bob! We are thrilled to hear that our team, especially Josh, went above and beyond to provide you with a smooth and enjoyable car-buying experience. It means the world to us that you love your new Nissan Pathfinder and we look forward to serving you for years to come. Daniel Bates - Owner Loyalty Manager

December 08, 2025

My honest review…. I most likely will not buy another car here. It was a horrible process for me. There were about 2 to 3 staff members that I really appreciated. Adam More

by montasiajordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Shipley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in service was also amazing!!
Dec 08, 2025 -

Courtesy Nissan of Mesa responded

Thanks for your feedback on your recent visit to Courtesy Nissan of Mesa. It's great to hear that we were able to assist you and that you had such a positive experience. Luis Becerra General Manager 480-293-0254

December 08, 2025

Damon is amazing. Second car purchased here. Recommend to everyone i see. Great customer service More

by tiamaria528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Courtesy Nissan of Mesa responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Courtesy Nissan of Mesa are glad to have you as a customer. Luis Becerra General Manager 480-293-0254

December 07, 2025

Damon was very sincere and helpful. He was determined to get me into a vehicle that best met my needs. Thank you! More

by chaddog05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2025 -

Courtesy Nissan of Mesa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Luis Becerra General Manager 480-293-0254

December 06, 2025

John and Damon have both provided excellent service and treat me like family! Really appreciated More

by cassnvon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Powers
Dec 06, 2025 -

Courtesy Nissan of Mesa responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Luis Becerra General Manager 480-293-0254

December 03, 2025

I have been car shopping for many years and never run across a more patient and kind salesman. Josh Rankin spent a better part of the day helping me to find my perfect vehicle. Not once pressuring me in More

by Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Courtesy Nissan of Mesa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Courtesy Nissan of Mesa. Luis Becerra General Manager 480-293-0254

December 02, 2025

Beware, I went there to purchase a new Nissan Pathfinder. Negotiated a price, later to find out numbers were moved and added to the purchase price. I arrived back at the dealership to discuss my finding and More

by gross_1
Recommend Dealer
No
Employees Worked With
Aiden Kaser-Ruano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Courtesy Nissan of Mesa responded

Mr. Gross, thank you for sharing your feedback. After reviewing the paperwork and the events of your visit, we would like to clarify a few key points. You negotiated and agreed to a final out-the-door price prior to delivery. When you returned requesting an additional $2,000 discount after the sale was completed, we explained—accurately—that Arizona does not provide a cooling-off period for vehicle purchases and we had already agreed and sold you the vehicle for under our advertised price. During that conversation, you stated you also wanted a free TV during our Black Friday give-away where we again reiterated that was for all guest that made purchases done before NOON to which you both responded with, “I have an 800 credit score and plenty of money—these rules don’t apply to me.” We respectfully informed you that all dealerships are required to follow Arizona law and cannot renegotiate or unwind a finalized contract for that reason. The tax and pricing amounts in your signed contract were calculated correctly and in accordance with state requirements, and no threats or intimidation occurred. We understand this was not the outcome you preferred. Respectfully, Luis Becerra - General Manager 480-293-0254

Dec 03, 2025 -

gross_1 responded

Mr. Becerra, I apparently was not at the same meeting with you on 12/1/25 when I returned the following day. After reviewing the events you outlined in your response, I find it troublesome how the events were twisted. I am not above the law and never stated I was, but that is really irrelevant to the matter. I assume Aiden (appearing to be an honest person) would have told you that your manager at the time of negotiations on 11/30 agreed to my counteroffer of less $2000. from the sales sub total of $43,990. taken from the "Proposal Prepared For" that afternoon. A tv was discussed but the counteroffer you wanted $200 for the tv not an important issue at this point either. One point to clarify is I took a photo of the Proposal (against the will of Aiden), and on it are the initials of the Manager and Aiden my "Sales Consultant". I do not see my signature on that document. I did sign the proposal with the approved managers initials for $2000. off. I still have options regarding this matter and are considering them. If you truly did review the paperwork, you may have notice I paid about $378.82 more for the car than from the initial proposal after all the juggling of numbers. There is one other item on the proposal that I brought to your attention the initial proposal has State taxes and fees at $5,881.26 ? Respectfully, John Gross

Dec 03, 2025 -

Courtesy Nissan of Mesa responded

Thank you for sharing your feedback. After reviewing the details, I’d like to clarify a few points. The preliminary proposal or worksheet you referenced is not a legally binding document; the signed retail installment contract is the final and enforceable agreement. Also, in the event our system in error were to over charge taxes on a final contract we 100% refund all tax title and licensing overages promptly Furthermore, In Arizona, there is no “cooling-off” period for vehicle purchases, and once the contract is signed, the terms are final. Throughout the process, you were negotiating an out-the-door price, and ultimately, you agreed to and signed for the vehicle under those terms. While we understand your concerns, we will not be applying any additional discounts beyond what was agreed upon at the time of purchase. We sold you a vehicle for less than our advertised price and while in the meeting with me I did give you a complimentary oil change and a complimentary fuel fill up during your service visit for your Pathfinder in hope of trying to bridge the gap of you attempting re-negotiate your completed sale, which you accepted. We appreciate your business and hope you enjoy your new vehicle. Respectfully, Luis Becerra - General Manager 480-293-0254

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