Courtesy Palm Harbor Honda

The dealer ship was great our sales person was amazing very knowledgeable and knew exactly what I wanted they didn’t have it on the lot they brought it in from elsewhere and it worked more in my favor. very knowledgeable and knew exactly what I wanted they didn’t have it on the lot they brought it in from elsewhere and it worked more in my favor. More

Sales man was attentive and answered questions I had to the best of his ability. (I didn’t purchase a Honda vehicle) sales manager James, got the vehicle down to where I needed it to be with the terms I wa the best of his ability. (I didn’t purchase a Honda vehicle) sales manager James, got the vehicle down to where I needed it to be with the terms I wanted. When we went to finance, there apparently was no communication on what I had agreed to, and the paperwork flew by so fast that I didn’t realize until I got home that the terms I wanted were longer than agreed upon. I went back to the dealership the next morning and met with the finance guy and he said because I purchased the extended warranty and maintenance package he wanted to keep the payment at what was agreed. I never left the dealership with copies of my transaction. I called and left a message on the finance guys voicemail, nothing… I called twice, nothing… finally I called back and got the contract and odometer readings. I never got the details of the extended warranty or maintenance package, just the signed cover pages. Would like to have this for my records. Overall experience was not what I was expecting. . More

They honored a deal and even made it better to exceed my expectations on the day. expectations on the day. More

We have been taking our vehicles to the Palm Harbor Honda Service Department since 2008, and for many years we were extremely happy with the service we received. One of the main reasons we continued coming b Service Department since 2008, and for many years we were extremely happy with the service we received. One of the main reasons we continued coming back was that their pricing was competitive with other service shops, and they always seemed to make an effort to help customers save money. Unfortunately, that has recently changed. The dealership has made changes to the way they charge for services, and discounts that longtime customers have come to expect are no longer being offered. In the past, Palm Harbor Honda seemed to look for ways to save us money; now, it feels like the focus has shifted in the opposite direction. I currently have three Hondas that I have regularly serviced at Palm Harbor Honda, so this is not a decision I take lightly. After nearly two decades of being a loyal customer, it is disappointing to feel that the value and customer service that kept us coming back are no longer the same. At this point, I will seriously consider taking my vehicles elsewhere for service. I may even rethink purchasing future Hondas from this dealership. I hope Palm Harbor Honda takes feedback from longtime customers seriously and considers returning to the customer-focused approach that earned our business in the first place. More

Very friendly staff-my salesman was knowledgeable about the car and made me feel comfortable with buying a car the car and made me feel comfortable with buying a car More

Greatest car buying experience ever. Had it shipped to my house in house Houston, Texas. Had it shipped to my house in house Houston, Texas. More

I purchased a used car from palm harbor Honda, and had problems with, they were No help, the steering system had a rattle in it, come to find it was very dangerous to drive, and the air conditioning syste problems with, they were No help, the steering system had a rattle in it, come to find it was very dangerous to drive, and the air conditioning system, I was told it’s fine, blew somewhat cool and other times it was warm, Please Don’t buy a used car from them, unless you have it checked out by a reputable mechanic More

Julio provided great customer service and was very patient with me even though initially I wasn’t sure which car I wanted for me and my family. I am very happy with my new Honda CRV hybrid and my kids patient with me even though initially I wasn’t sure which car I wanted for me and my family. I am very happy with my new Honda CRV hybrid and my kids love riding around in it too with moonroof open. More

Good customer service and great price on used and new vehicles. We will definitely come back when we need any vehicles . We will stop by them first . vehicles. We will definitely come back when we need any vehicles . We will stop by them first . More