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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,606 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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1,606 Reviews of Courtesy Toyota of Brandon

May 04, 2026

Bought a new Toyota Corolla Cross hybrid working with David Snead - will be going to him for all future car purchases; he was professional, polite & very detailed and understanding of what my wife and I More

by Brett__Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Snead
May 18, 2026 -

Courtesy Toyota of Brandon responded

Brett__Smith, thank you for taking the time to leave us this positive review! Have a wonderful day!

March 23, 2026

The whole process was great. Jerome was there to help me every step of the way, always answering all of my questions and msking sure I was comfortable with the whole process. Jul More

by haire225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Lennon , Mario Canal
Mar 25, 2026 -

Courtesy Toyota of Brandon responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 14, 2026

In the past I financed a Toyota Corolla 2020 my experience went well my first time with this dealership I financed it with a Bank. I met John during service maintenance last week and he explained t More

by NA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Mar 15, 2026 -

Courtesy Toyota of Brandon responded

Thank you again for taking the time to let us know how we did!

February 26, 2026

I came in to put my first lease on a new car and my experience was lovely! Steph helped us out and he was absolutely amazing, super kind, understanding, and motivated! More

by Allison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steph
Feb 28, 2026 -

Courtesy Toyota of Brandon responded

Thank you! We hope to be of service to you again!

February 16, 2026

Very nice place. The staff was welcoming, professional and accommodating They treated us with respect The showroom was clean and comfortable. More

by mtimol
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah and Derrick
Feb 18, 2026 -

Courtesy Toyota of Brandon responded

mtimol, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

January 23, 2026

I guess they save all the courtesy for before you sign the deal. Do not expect it after. I have never felt so disrespected by a dealership. My wife had to leave to not make a scene. This is the only r More

by demondr1
Recommend Dealer
No
Employees Worked With
Joshua Norris
Jan 24, 2026 -

Courtesy Toyota of Brandon responded

We're sorry to hear about your experience and the way you felt after your visit. We strive to treat every guest with respect throughout the entire process, and it’s disappointing to know we missed that mark. We'd appreciate the opportunity to speak with you directly and learn more so we can make things right. Zackery Kelley, General Manager Courtesy Toyota 813-523-8649

Jan 28, 2026 -

demondr1 responded

Well I took the time to respond privately and I was still ignored. Seriously terrible customer service at this dealership.

January 20, 2026

Eddie Narvaez is the best service advisor at this location, always willing to help customers More

by Suncitybills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
January 16, 2026

2.5 hours for oil change & tire rotation. They replaced filters without asking the service manager was rude and condescending. More

by crakerduane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfredo Pozo & his manager
Jan 20, 2026 -

Courtesy Toyota of Brandon responded

We're sorry to hear about your recent service experience. Your time and trust are important to us, and we regret that communication and service fell short. We'd appreciate the chance to speak with you directly and make things right, please reach out. Zackery Kelley, General Manager Courtesy Toyota 813-523-8649

January 13, 2026

I used a $39. 95 coupon for oil change and was charged $50 to dispose of oil. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian
Jan 16, 2026 -

Courtesy Toyota of Brandon responded

Hi Brenda, we’re sorry to hear about the confusion regarding your oil change pricing. We strive for transparency, and your feedback is important. Please contact us so we can review the charges and help clarify any misunderstandings. Amorette Tweed, Service Manager Courtesy Toyota 813-349-4609

January 02, 2026

I had a fantastic experience trading in my BMW X2 for a new Toyota. Sunil Varghese (Sunny) completely changed my perspective on car salesmen. He was incredibly patient and took the time to help me find a v More

by Ash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
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