Courtesy Volvo of Scottsdale

We had a great experience at Courtesy Volvo! After researching a number of SUVs all over the valley, we found one that met our family’s needs at CV. CV offered to bring the used 2019 Suburban to our h researching a number of SUVs all over the valley, we found one that met our family’s needs at CV. CV offered to bring the used 2019 Suburban to our house for a test drive, but we had a few other test drives at other lots scheduled that day. When we showed up to CV dealership, I texted Daniel to let him know we had arrived. Although he was with another customer in his office (the dealership was crazy busy!), Art got us on our way within 5 minutes of arriving on the lot. We spent maybe 20 minutes total at the dealership, including the test drive. From there, the negotiations were very minimal and everything we needed to see and confirm was handled via videos/texts/calls from Daniel (super convenient!). We closed on the Suburban the very next day! Drew in finance was great at his job in letting us know of warranties, gap coverage, and other options available to us. Buyers should know that this is simply part of the process when financing a vehicle at any dealership. As a buyer, it’s good to have options available that are certifiable and completely up to you as to whether or not you decide to add-on to your purchase of the vehicle. From the customer service we’ve already received as first time buyers at Courtesy Volvo (we previously bought/sold a handful of vehicles in Denver), we’re very confident they’ll continue to provide excellent customer service. Simply put... family-owned Courtesy Volvo wants to ensure you’re happy with your purchase! PS - Huge kudos to Courtesy Volvo’s detailing team! While we may have purchased a used 2019 Suburban, it looks and even smells like a brand new vehicle. Gotta love that “new car smell!” More

Art was very professional and knowledgeable. Worked hard to find the right deal and made the transaction very smooth. Great experience with Scottsdale dealership. Thank you Art! to find the right deal and made the transaction very smooth. Great experience with Scottsdale dealership. Thank you Art! More

Fantastic group to work with, Frank is one of the most customer centric sales guys I've met. I look forward to future car purchases through him. customer centric sales guys I've met. I look forward to future car purchases through him. More

Everything about this dealership is amazing! Frank went above and beyond to get everything handled for us. The GM was amazing and really set the bar high for any other dealership. This place is an A+ in ou above and beyond to get everything handled for us. The GM was amazing and really set the bar high for any other dealership. This place is an A+ in our book! Thank you for helping me get my dream car! More

It was a pleasure working with Jason. He was very attentive and personable, making this experience a great one. He is certainly an invaluable asset! I can't say enough good things about him! attentive and personable, making this experience a great one. He is certainly an invaluable asset! I can't say enough good things about him! More

In this time of Covid 19, I was very impressed with the cleanliness of Courtesy Volvo of Scottsdale There was hand sanitizer on EVERY table. Social distancing was in effect. Almost every person in the deal cleanliness of Courtesy Volvo of Scottsdale There was hand sanitizer on EVERY table. Social distancing was in effect. Almost every person in the dealership was wearing a mask, I really appreciate their effort. The test drive process was great. I was able to pick were I drove, not just follow a right turn route. Left turns are part of daily life. We drove two vehicles, neither of them were the dealer brand, but our salesman Juan Paniagua was very knowledgeable about the two different brands we drove. There was absolutely NO pressure to buy. Juan has a very laid back personality, very knowledgeable, it was a pleasure having him as our salesman. Throughout the entire process he kept us informed and involved. The finance process was as painless as it could be, without the pressure of up-sale the back end items. We were given the information about warranties and insurance products, and allowed to make our an informed choice without the pressure. Juan Paniagua and Courtesy Volvo of Scottsdale exceeded our expectations. I would definitely return and recommend friends and family alike. Thank You Juan and Courtesy Volvo of Scottsdale ! More

I called about a van that I was interested in and got Mike Brady— I asked for the out the door price and he gave it to me— we drove up and met Mike, we test drove it and brought it— he made it the best c Mike Brady— I asked for the out the door price and he gave it to me— we drove up and met Mike, we test drove it and brought it— he made it the best car buying experience ever and I am old — he did the paperwork quickly and treated us like his long lost uncle— in other words he treated us like royalty—we were driving home before we knew it- on a scale of 1-10 I would give Mike a 20– really the only car buying experience that didn’t send me home with a headache well done Mike More

Nice people friendly environment, they make you feel welcome and they make it easy to buy a car. Helpful and knowledgeable staff. Great car buying experience. Frank was a fantastic sales person. Would d welcome and they make it easy to buy a car. Helpful and knowledgeable staff. Great car buying experience. Frank was a fantastic sales person. Would deal with him again any time! More

It was a great experience and very smooth. I did not want to trade in my truck, and Frank made it a much easier transaction. to trade in my truck, and Frank made it a much easier transaction. More

Mike was amazing he worked tirelessly for weeks just to help us find the car we wanted at the right price. Vicente helped educate us on the purchase as well. help us find the car we wanted at the right price. Vicente helped educate us on the purchase as well. More