Courtesy Volvo of Scottsdale

Service maintenance Andy was awesome, on top of his game. He really knows how to take care of the customer needs and explains everything very well for me. Andy was awesome, on top of his game. He really knows how to take care of the customer needs and explains everything very well for me. More

Quick and painless They were very easy to work with. Didn't take long and gave fair value for my trade in. I'd have no problem recommending them. They were very easy to work with. Didn't take long and gave fair value for my trade in. I'd have no problem recommending them. More

Improved service Not only did my repair take 6 days longer than I was told, but this service center tried to get $600 from me for the repair claiming that I didn’t hav Not only did my repair take 6 days longer than I was told, but this service center tried to get $600 from me for the repair claiming that I didn’t have a warranty, when after I checked with another dealership, I did have a warranty. The service was done correctly in the end, but the treatment I got and the hoops I had to jump through to get it done were ridiculous. This dealership is shady and unreliable, and I will never be taking my car here for service again. Update: The managers at Courtesy Volvo and Kyle made my experience better after they worked hard to amend my bad experience. I was contacted promptly and efficiently, and was cared for as a customer. In addition to monetary compensation, I was guaranteed a better service experience in the future. I appreciate their thoroughness in making right with their customers! More

Satisfied with my purchase After seeing the movie Crazy People, I always wanted a Volvo. Now that I have one, I feel like I'm part of an elite group and the service in which I After seeing the movie Crazy People, I always wanted a Volvo. Now that I have one, I feel like I'm part of an elite group and the service in which I have had since obtaining the car only solidify that I'm part of an elite group. From sales, to finance, to service, I can't say I have had a bad experience. More

Fantastic service! My Service Advisor was professional and knowledgeable. He listen and went above and beyond to make sure that the items I wanted checked were checked. My Service Advisor was professional and knowledgeable. He listen and went above and beyond to make sure that the items I wanted checked were checked. He kept me informed of all repairs. More

Couldn’t be happier with the XC60 & the person who sold it Our salesperson, Jason Hise, was more than helpful and accommodating in assisting us to make our decision. He was very knowledgeable about the car an Our salesperson, Jason Hise, was more than helpful and accommodating in assisting us to make our decision. He was very knowledgeable about the car and it’s features and he spent considerable time explaining leasing versus purchasing. He was ready to take extra time to explain any questions we had. He was courteous and pleasant and genuinely concerned that we were happy with our decision. We’ve also had a wonderful relationship with Jud White for many years bringing in our other Volvos for service. He is largely responsible for us wanting to stay with Volvos and with Courtesy Volvo in particular. More

Excellent Service The service at Courtesy Volvo was great from start to finish. Kyle asked all the right questions to help identify my car’s issues and kept me informed The service at Courtesy Volvo was great from start to finish. Kyle asked all the right questions to help identify my car’s issues and kept me informed throughout the process. My car was ready on time when promised and is running great again. More

Excellent Service There are many Volvo dealerships in Phoenix, but I choose Courtesy Volvo Of Scottsdale for their excellent service, friendliness and comfort. What won There are many Volvo dealerships in Phoenix, but I choose Courtesy Volvo Of Scottsdale for their excellent service, friendliness and comfort. What won me over was Andy in the Service Department and the complimentary coffee. THANKS COURTESY VOLVO! More

Oil change visit was great Because Judd and staff are the best. Easy to work with. Now a my needs and concerns. Worked with Judd for years. Most helpful. Thanks Because Judd and staff are the best. Easy to work with. Now a my needs and concerns. Worked with Judd for years. Most helpful. Thanks More

Tow Cover Andy was great. Parts department sent me to another dealer w wrong part number. So drove 45 min which was inconvenient and fortunately they had the c Andy was great. Parts department sent me to another dealer w wrong part number. So drove 45 min which was inconvenient and fortunately they had the correct part. if dealership had the part as I was told via phone the day before it would have been a 5 star service. Got the job done same day in the end, but with more time/effort than should have been needed. Again Andy was really great. More