Courtesy Volvo of Scottsdale

Very professional. Easy to work with had a few good laughs and went home with a good car.Got it done fast and was happy with my purchase. Easy to work with had a few good laughs and went home with a good car.Got it done fast and was happy with my purchase. More

Excellent Sales Staff. So-So Dealership Overall We bought a 2020 XC60 T6 R Trim. Added options: Exterior styling kit. Polestar. Advanced package. Parking assist. The three employees that we We bought a 2020 XC60 T6 R Trim. Added options: Exterior styling kit. Polestar. Advanced package. Parking assist. The three employees that we dealt with (Percy Campbell, Nate Blade, and Andrew Caron) were very professional, knowledgeable, and friendly. The all get five stars for customer service. We feel good about the price we paid for the car; I think it was a fair price. We had a trade-in and the price we got for that was satisfactory. The car was not on the lot when we bought it. It was in-transit to the dealership and we were told they would call us when it had been received and set up with the options we ordered. The car arrived about a week later. About a week after that, the dealer called and said to come in and pick up the car as it was all set up and ready to go. We drove the fifty-miles to the dealership and discovered ..... that they had set up the wrong car. The car we bought was sitting in the lot and was still covered with the protective material the manufacturer puts on before they load it onto the transport truck. Not good, and major embarrassment for the sales guys. Dealer said 'sorry about that, we'll call you when we've prepared the car that you did buy.' That took another week because there was an issue with installing the exterior styling kit. That eventually got resolved. And we brought the car home on 11/21/19, one day short of 30 days since we first ordered the car. I gave this dealership four stars because there is no excuse for setting up the wrong car. I believe the dealership uses stock numbers instead of VIN's to track their new car inventory. That's not the way I would do it, but then I'm not in the business. All-in-all, I give this dealership a rating of OK. I can't give a rating of excellent. More

Excellent experience Service was awesome, Andy took great care of me and looked up my car's service history and advised what it needed. They ordered a Lyft too and from my Service was awesome, Andy took great care of me and looked up my car's service history and advised what it needed. They ordered a Lyft too and from my work and the whole process was very easy. Best service experience. More

Service+Sales I purchased my vehicle about 4 months ago from Courtesy Volvo of Scottsdale. I have since serviced my car here twice and both times was treated extrem I purchased my vehicle about 4 months ago from Courtesy Volvo of Scottsdale. I have since serviced my car here twice and both times was treated extremely well by the dealership. I highly recommend them. More

Love the Service Center - hate the car. The car has not been as well made as my previous Toyota- would probably not get another Volvo. But this Service Center is wonderful. Honest, nice to w The car has not been as well made as my previous Toyota- would probably not get another Volvo. But this Service Center is wonderful. Honest, nice to work with, very helpful. I wish i liked the car more because I love the Service I receive here. Jud White is especially good to work with. More

Andre is Amazing Andre Dumas is so amazing. He helped me get into my beautiful Durango and i am so thankful. Great customer service. Go Courtesy Volvo in Scottsdale! Andre Dumas is so amazing. He helped me get into my beautiful Durango and i am so thankful. Great customer service. Go Courtesy Volvo in Scottsdale! More

Very convoluted pricing quotes First off, as far as employees....I give them 5 Stars. Nothing negative to say about them. Had a great experience with the sales team, they were hel First off, as far as employees....I give them 5 Stars. Nothing negative to say about them. Had a great experience with the sales team, they were helpful and friendly. However, when I requested a price from the web, they sent me an email with an "internet price" but when I arrived at the dealership, I was told that wasn't actually the selling price. That was a little disappointing, and not something I've experienced before from other dealerships. Based on my past experiences, when I get an email with an offer, that's really what the dealer is willing to sell the vehicle at. More

Used car sale Jason was awesome and got us into a great car for exactly what we wanted to spend. We were out of there in less than 3 hours. Thank you Jason! Jason was awesome and got us into a great car for exactly what we wanted to spend. We were out of there in less than 3 hours. Thank you Jason! More

Quick Fix Just needed 60,000 mile service, batteries, and a minor thing or two. Quick, friendly, quality work, but the batteries cost a fortune! Overall, a gre Just needed 60,000 mile service, batteries, and a minor thing or two. Quick, friendly, quality work, but the batteries cost a fortune! Overall, a great experience. More

Volvo Service! I absolutely love this place! Let me re-word that this place and everyone employed. I get excited and look forward to every 10k miles to bring my car I absolutely love this place! Let me re-word that this place and everyone employed. I get excited and look forward to every 10k miles to bring my car into Jud in service! By far THE BEST service advisor I've ever dealt with hands down. You can drive onto the lot and walk up to the front doors without being hassled:) Patient and very friendly! More