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Courtesy Volvo of Scottsdale

Scottsdale, AZ

4.7
1,195 Reviews
The Courtesy automotive brand has been serving Phoenix customers since 1955. Courtesy Automotive in addition has a Chevrolet store in San Diego and a Chrysler Dodge Jeep Ram store in San Juan Capistrano in CA. This will be the first new store in Phoenix since 1955. Courtesy Automotive started in 1955 with the family member Ed Fitzgerald. Not long after that, William Gruwell joined the family and the business, ...
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4001 N 89th St

Scottsdale, AZ

85251

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Showing 1,195 reviews

November 20, 2019

Excellent experience Service was awesome, Andy took great care of me and looked up my car's service history and advised what it needed. They ordered a Lyft too and from my More

by SAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Nov 25, 2019 -

Courtesy Volvo of Scottsdale responded

For you to say "Best service experience" makes our day! We are so glad that Andy provided helpful suggestion for your vehicle and that the Lyft service made the process convenient. Thank you for coming to Courtesy Volvo of Scottsdale!

November 20, 2019

Service+Sales I purchased my vehicle about 4 months ago from Courtesy Volvo of Scottsdale. I have since serviced my car here twice and both times was treated extrem More

by A.M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Sammis
Nov 25, 2019 -

Courtesy Volvo of Scottsdale responded

It's great to hear that you've enjoyed your visits with us at Courtesy Volvo of Scottsdale! Thank you for trusting us with all of your auto service needs and for recommending us. We look forward to our continued relationship.

November 20, 2019

Love the Service Center - hate the car. The car has not been as well made as my previous Toyota- would probably not get another Volvo. But this Service Center is wonderful. Honest, nice to w More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for your kind feedback about our service! If there is anything further we can do to improve your experience, please let us know. We hope you have a great day!

November 19, 2019

Andre is Amazing Andre Dumas is so amazing. He helped me get into my beautiful Durango and i am so thankful. Great customer service. Go Courtesy Volvo in Scottsdale! More

by lbelliard1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Dumas
Nov 19, 2019 -

Courtesy Volvo of Scottsdale responded

Congratulations on the new Durango!! It great to hear that Andre was such a great help. We greatly appreciate your recommendations and look forward to assisting your friends and family with any next car purchases. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 19, 2019

Very convoluted pricing quotes First off, as far as employees....I give them 5 Stars. Nothing negative to say about them. Had a great experience with the sales team, they were hel More

by AZVB
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Bakaleinikoff, Chris Jones
Dec 04, 2019 -

Courtesy Volvo of Scottsdale responded

We want to be transparent with our guests and I'm very sorry if we were at all unclear about our prices. I'd like to look into what happened here so I can address it, but I can't pull up your information without a name. Would you consider giving me a call? Thank you, Ward Bizzell - Internet Manager - (480) 291-5147

More
November 19, 2019

Used car sale Jason was awesome and got us into a great car for exactly what we wanted to spend. We were out of there in less than 3 hours. Thank you Jason! More

by Tallen107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Courtesy Volvo of Scottsdale responded

It is great to hear that Jason was able to find the car you wanted in such a timely manner. Thank you for such a generous review, I highly appreciate the recommendations. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 19, 2019

Quick Fix Just needed 60,000 mile service, batteries, and a minor thing or two. Quick, friendly, quality work, but the batteries cost a fortune! Overall, a gre More

by Blue Horseshoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Courtesy Volvo of Scottsdale responded

WOW! What a great review! I am glad that we were able to get all the minor things fixed up for you. Thank you for choosing Courtesy Volvo for all your service needs. Regards, Jason Church General Managar Courtesy Volvo of Scottsdale

November 19, 2019

Volvo Service! I absolutely love this place! Let me re-word that this place and everyone employed. I get excited and look forward to every 10k miles to bring my car More

by akindred03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Courtesy Volvo of Scottsdale responded

What a smashing review. Thank you for all the kind, generous words. I am glad that Jud and the whole team provides you with the best service. Thank you for being such a loyal customer, we hope to see you again soon for future service needs. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 18, 2019

Great Service Jud and service felt. were excellent. Car done on time, washed and ready to go. I will be back for all my Servise needs. Thank you. More

by Desertweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianna
Nov 18, 2019 -

Courtesy Volvo of Scottsdale responded

Thank you for such an awesome 5-star review. I am glad that Jud and the team were able to service your car in a timely manner and get it washed for you. We hope to see you soon for future service needs. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

November 17, 2019

Frequent contact with and follow up on questions by dealersh The dealership staff was very friendly and helpful in responding to questions about the new car, leasing information, and vehicle trade in. The entir More

by TAILLDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McKnight, Tim Raspiller
Nov 18, 2019 -

Courtesy Volvo of Scottsdale responded

What a glowing 5-star review! Thank you for taking the time to write such kind words. It is great to hear that the team was so involved throughout the whole process and were very helpful. Thank you for choosing Courtesy Volvo. Regards, Jason Church General Manager Courtesy Volvo of Scottsdale

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