Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
261 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
Contact Dealership

16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

Directions

By Type

Showing 261 reviews

August 30, 2024

Ron was easy to work with and was very responsive. I purchased Hummer EV from them and I am from out town and it was made pretty simple and easy. More

by OB2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience! We’re thrilled to hear that Ron made your purchase of the Hummer EV from Covert Buick GMC Bee Cave easy and straightforward, even with you being from out of town. We pride ourselves on providing responsive and hassle-free service, and we’re glad Ron could deliver that for you. Safe travels, and we hope to assist you again in the future!

August 30, 2024

Wonderful people and wonderful service. We will purchase from them again. Shout out to Taylor Norwood! More

by james.pell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

James, Thank you so much for your positive review! We’re thrilled to hear you had a great experience at Covert Buick GMC Bee Cave and that you plan to purchase from us again. A special shout-out to Taylor Norwood for making your visit memorable. We look forward to assisting you with your next purchase!

August 30, 2024

Matt was excellent to help me tremendously, but y’all need more courtesy vehicles. For a warranty repair I still had to pay $600 for a rental car due to lack of courtesy vehicles More

by BRIANSPAIN109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 02, 2024 -

Covert Buick GMC Bee Cave responded

Brian, Thank you for your feedback and for highlighting Matt’s excellent assistance. We’re glad he could help you effectively. We’re sorry to hear about the inconvenience with the courtesy vehicles and appreciate your input on this matter. We’re continually working to improve our services, and your experience will certainly help us address this issue. If there’s anything else we can do to assist you, please let us know.

August 29, 2024

Fast and easy. I got a competitive price with no games. I signed the documents remotely and they sent me the vehicle on a truck from Austin to San Antonio. Thank More

by azblue81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Aug 30, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your wonderful review! We’re delighted to hear that your experience with Covert Buick GMC Bee Cave was fast, easy, and transparent. It’s great to know that we could provide you with a competitive price and make the process convenient with remote signing and delivery. If you have any more questions or need further assistance in the future, please feel free to reach out. Enjoy your new vehicle, and thanks again for choosing us!

August 29, 2024

Great people to deal with! I literally flew in from California to buy from them! Would highly recommend them! Thanks again Marcus! More

by Bullhead D
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Washington
Report | Print
Aug 29, 2024 -

Covert Buick GMC Bee Cave responded

Thank you so much for your fantastic review! We're thrilled to hear that your experience with Covert Buick GMC Bee Cave was worth the trip from California. It’s wonderful to know that Marcus and our team were able to provide you with exceptional service and make your buying experience a memorable one. We truly appreciate your recommendation and are delighted that you had such a positive experience with us. If you have any more needs or questions in the future, please don’t hesitate to reach out. Safe travels and enjoy your new vehicle!

August 29, 2024

I recently purchased a 2024 Yukon Denali from Covert Bee Caves, and once again, the experience was outstanding. Chris Campion was my sales associate, and as always, he made the process incredibly easy and s More

by Jenny S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Campion
Report | Print
Aug 30, 2024 -

Covert Buick GMC Bee Cave responded

Jenny, Thank you so much for your glowing review! We’re thrilled to hear that your recent purchase of a 2024 Yukon Denali from Covert Buick GMC Bee Cave was outstanding and that Chris Campion once again provided you with an exceptional experience. It’s fantastic to know that Chris’s professionalism and dedication continue to make your car-buying process stress-free and seamless. Your loyalty and kind words mean a lot to us, and we’re proud to have Chris as part of our team. Thank you for recommending us and for choosing Covert Buick GMC Bee Cave for your vehicle needs. We look forward to serving you again in the future!

August 29, 2024

Matt is always awesome to work with and I look forward to my service appointments with him. Covert provides an outstanding service experience! More

by TREYKOPECKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bennett
Report | Print
Aug 30, 2024 -

Covert Buick GMC Bee Cave responded

Trey, Thank you for your fantastic feedback! We’re thrilled to hear that Matt consistently provides you with an outstanding service experience at Covert Buick GMC Bee Cave. It’s wonderful to know that you look forward to your service appointments with him. We appreciate your kind words and your continued trust in us. If there’s anything more we can do for you, please don’t hesitate to reach out.

August 28, 2024

ALL OF THE STAFF I HAVE MET DURING MY PURCHASE HAVE BEEN GREAT. THEY HAVE JUMPED INTO ANY CONCERN I HAD AT THE TIME. I HAD MY TRUCK DELIVERED. A FEW DAYS LATER I NOTICE A SMALL DENT IN THE FRONT. I CALLED T More

by rick@capitaloftexasroofing.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TYLER RODRIGUEZ IN SALES AND BRAD IN FINANCE AND WARRANTY
Report | Print
Aug 28, 2024 -

Covert Buick GMC Bee Cave responded

Rick, Thank you for sharing your experience! We’re delighted to hear that Tyler and Brad made your purchase and subsequent service so smooth. At Covert Buick GMC Bee Cave, we’re dedicated to ensuring our customers are completely satisfied, and it’s fantastic to know that our team responded swiftly to your concerns and took care of the small dent so efficiently. Your positive feedback is greatly appreciated, and we’ll be sure to pass along your kudos to Tyler, Brad, and the rest of the staff. If you need anything else, don’t hesitate to reach out. Thanks again for choosing us!

August 28, 2024

Great, clean and Matt listened. I’m all about customer service. Will be returning when I have service needs. More

by GARCIAM2615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Aug 29, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Covert Buick GMC Bee Cave and that Matt provided attentive and effective service. We take pride in offering exceptional customer service, and it’s wonderful to know that it made a difference for you. We look forward to assisting you with your future service needs and ensuring that your next visit is just as positive. If you have any questions or need anything in the meantime, please feel free to reach out. Thanks again for your feedback and for choosing Covert Buick GMC Bee Cave!

August 28, 2024

Getting a prompt appointment was easy online. My service advisor, Shawn Byrd, got my truck right in and it was ready to go in a short time. I recommend them. More

by golf4bill2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Byrd
Report | Print
Aug 29, 2024 -

Covert Buick GMC Bee Cave responded

Thank you for your great review! We’re glad to hear that scheduling your appointment with Covert Buick GMC Bee Cave was easy and that Shawn Byrd provided you with prompt and efficient service. It’s always our goal to ensure a smooth and speedy experience for our customers. We appreciate your recommendation and are pleased that your truck was ready to go quickly. If you need any further assistance or have more questions in the future, don’t hesitate to reach out. Thanks again for choosing Covert Buick GMC Bee Cave!

1
...
19
20
21
...
27