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Covert Buick GMC Bee Cave

Austin, TX

4.6
537 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 537 reviews

September 20, 2026

Above and beyond service providing transportation to and from Covert Buick! Great service, friendly and accommodating staff. More

by RSPINN214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joeseph, Brad
Sep 21, 2026 -

Covert Buick GMC Bee Cave responded

We're truly delighted by your generous feedback and so appreciative that you took the time to share your experience at Covert Buick GMC Bee Cave with others. It means a great deal to us that we could provide you with convenient transportation service while your vehicle was being cared for, as that's one of the ways we strive to make the entire service experience as seamless and comfortable as possible for our valued customers. Our friendly and accommodating team takes pride in going above and beyond because we genuinely believe that exceptional service extends far beyond just maintaining your vehicle. Your kind words reflect the dedication our entire staff brings to their work every single day, and we're honored that we could earn your confidence through both our quality workmanship and our commitment to treating you with genuine care and respect. Thank you so much for choosing us and for being such an important part of the Covert family. We look forward to the opportunity to serve you again soon and to continue building that trusting relationship with you.

September 20, 2026

The batteries on my truck were dead. The dealership showed a sense of urgency in ensuring my truck would be serviced promptly to get me back in the road. They were professional and great More

by SDPMARTINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tippett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Covert Buick GMC Bee Cave responded

We're so grateful for your thoughtful review and thrilled that we could help get you back on the road quickly when you needed us most. At Covert Buick GMC Bee Cave, we understand that when an unexpected issue like a dead battery strikes, time is of the essence, and our team is committed to responding with that same sense of urgency and purpose. We're delighted to hear that our professional approach and clear communication throughout the service process gave you confidence and peace of mind, because keeping our customers informed every step of the way is fundamental to how we do business. Your kind words affirm our belief that exceptional service is built on a foundation of transparency, reliability, and genuine care for our customers' time and needs. We truly appreciate you choosing us during that inconvenient moment, and we're honored to have earned your trust. Thank you so much for sharing this wonderful feedback, and we look forward to being your trusted service partner for all your future automotive needs.

September 19, 2026

Made an appointment. On time, friendly service. Comfortable place to wait. Out on time. Thank you! More

by Rickrho3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Covert Buick GMC Bee Cave responded

Thank you so much for taking the time to share your kind words about your visit to Covert Buick GMC Bee Cave, and we're genuinely pleased that we could deliver such a seamless service experience from start to finish. We're thrilled to hear that our convenient appointment process, punctual service, and friendly team made your visit enjoyable, and we take great pride in maintaining a comfortable and welcoming environment because we know that your time is valuable. The fact that we could get you in and out on schedule while maintaining the highest standards of hospitality and professionalism is a testament to our entire team's dedication to excellence. Your feedback reminds us why we're passionate about what we do, and it reinforces our commitment to making every customer interaction count. We're truly grateful for your trust in us and for choosing Covert for your service needs. We hope to see you again soon and continue to earn your confidence with the same quality care and attention you've come to expect from us.

September 19, 2026

The right front wheel well liner in my 2600 rubbed the tire and got a hole in Aug 2025. The truck was 1.5 years old and Covert said it was somehow my fault. It got another hole in Aug 2026 and this time More

by kevin.gerland
Recommend Dealer
No
Employees Worked With
Matt Bennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2026

Really great service at Covert Buick GMC Bee Cave, friendly efficient - will be coming back for all my service needs More

by MCLEVE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tippett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Covert Buick GMC Bee Cave responded

We're absolutely delighted to hear about your wonderful experience at Covert Buick GMC Bee Cave, and we sincerely appreciate your willingness to share this glowing feedback with others. It's incredibly rewarding to know that our team's friendly demeanor and efficient service left such a positive impression on you, and we're thrilled that you felt confident enough to commit to us for all your future service needs. Your enthusiasm is a reflection of the values we hold dear, and it motivates us to consistently deliver that same level of care and professionalism to every customer who walks through our doors. We're committed to making each visit a positive experience, from start to finish, and knowing that we've earned your loyalty means everything to our team. Thank you so much for choosing Covert and for being such an important part of our community. We can't wait to serve you again and look forward to many years of taking great care of you and your vehicle.

September 17, 2026

Tanner was great to work with he made the process very easy. He was nice and helpful. More

by handlebaranesthesia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Covert Buick GMC Bee Cave responded

We're so appreciative of your wonderful feedback about Tanner and your recent experience at Covert Buick GMC Bee Cave. It's a true pleasure to hear that Tanner made the entire process smooth and enjoyable for you, because that's exactly the kind of customer-focused approach we want every member of our team to bring to their work. Tanner's helpfulness and genuine friendliness are qualities we deeply value, and knowing that he went the extra mile to make things easy for you is a source of real pride for us. Your kind recognition of his service not only encourages him but also reminds us all why we're so passionate about what we do. We're grateful that you took the time to share this lovely review, as it helps others in our community understand what we're all about. Thank you for choosing us and for being part of the Covert family. We look forward to serving you again and continuing to demonstrate our commitment to making every customer interaction a positive one.

September 15, 2026

Tanner was outstanding with his assistance and never missed a beat when I would message him. He was always available to answer a message or tend to a concern. He did anything he could to get us the best More

by benrivers1177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Covert Buick GMC Bee Cave responded

Your exceptional review of Tanner and his work at Covert Buick GMC Bee Cave truly brightens our day, and we're so grateful for the time you took to share this wonderful feedback. Tanner's outstanding responsiveness and unwavering availability when you needed to reach out reflect the kind of dedicated service we strive for across our entire team, and we're honored that he could be such a reliable partner throughout your experience with us. The fact that he was constantly attentive to your concerns and worked tirelessly to ensure you received the best possible deal demonstrates the level of commitment he brings to every customer relationship, and that's something we take tremendous pride in. Your generous words mean so much to Tanner and to all of us here at Covert, as they remind us that going the extra mile and truly listening to what our customers need creates lasting relationships built on trust and genuine care. Thank you so much for choosing us and for being such a valued part of the Covert family. We look forward to welcoming you back and continuing to earn your confidence for years to come.

September 12, 2026

Expensive but fast and convenient and they washed my car which I was so grateful for! More

by jaclynflory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name but he was great!
Sep 15, 2026 -

Covert Buick GMC Bee Cave responded

We really appreciate you stopping by Covert Buick GMC Bee Cave and for sharing your feedback about your visit. We're so glad we could deliver fast and convenient service for you, and we're equally thrilled that our complimentary car wash added that extra touch to brighten your day. Your satisfaction is our priority, and knowing that we managed to exceed your expectations with those details means a lot to our team. We truly value your business and would be honored to serve you again whenever your automotive needs arise.

September 11, 2026

Great people, I enjoyed my experience and the people were kind. Bradley did a great job. More

by Notyourproblem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Smit
Sep 15, 2026 -

Covert Buick GMC Bee Cave responded

Thank you so much for taking the time to share your kind words about your experience at Covert Buick GMC Bee Cave. We're delighted that Bradley and our entire team made such a positive impression on you, and we're grateful for your recognition of the genuine care and kindness our people bring to their work every day. That welcoming spirit is central to who we are as a dealership, and your feedback reinforces our commitment to treating every customer with respect and attention. We'd be thrilled to see you again and continue building on the great experience you had with us.

September 11, 2026

It was wonderful working with John and the Bee Cave team. They were professional, helpful, and a pleasure to work with! More

by Steffani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Covert Buick GMC Bee Cave responded

We're truly honored by your wonderful feedback about your experience at Covert Buick GMC Bee Cave and for the opportunity to work with you. John and our entire team take great pride in approaching each customer interaction with professionalism and genuine care, so to hear that we delivered exactly that for you brings us real joy. Your kind words about the experience remind us why we do what we do and fuel our dedication to maintaining the high standards of service that our customers deserve. We truly enjoyed working with you as well and would welcome the chance to assist you again whenever the need arises.

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