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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
562 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 562 reviews

October 11, 2026

Most amazing experience I have ever had in buying a new vehicle. Highly recommend Covert! Marcus was the best! He really knows how to take care of his customers. More

by Nmadins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Washington Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Washington Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 11, 2026

Joe was incredibly helpful and worked with me to ensure I was getting the best service for my truck. Very knowledgeable and friendly. More

by bldr.rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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October 11, 2026

Solid location. No nonsense and professionals. Tim listened and helped me walk away with the vehicle I desired. Dan is the man. Clear with the numbers. Long drive, b More

by dvharris03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bell 5x Stars
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October 09, 2026

Lantz did a great job of accommodating my scheduling issues and keeping me informed of the progress on my truck. More

by genesellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 09, 2026

Lantz, Anna, Brennan and the rest of the team at Covert GMC in Bee Cave are stellar. They truly care for the customers and do their best to address any service concerns. I trust my vehicle is in good hands More

by JASON.TABUAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna, Brennan
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October 08, 2026

Jeff Boyd does a very good job. He is courteous, responsive and an excellent communicator. It’s too bad u guys can’t get parts in a more timely fashion. But the equinox is repaired, More

by mcclurgpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 07, 2026

Lantz was prompt, thorough, and provided time to ask questions and explain the plan. He was clear on expectations, time frame, and followed through to be sure all concerns were addressed. Very happy wit More

by CAMERON.KIELHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 07, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for sharing such thoughtful feedback about your recent visit! We are so pleased to hear that Lantz was prompt and thorough, and that he took the time to answer your questions and walk you through the plan for your vehicle. Clear communication and honest expectations are at the heart of a great service experience, and it is wonderful to know he followed through to make sure every concern was addressed. At Covert Buick GMC Bee Cave, we want every guest to leave feeling informed, cared for, and confident in the work we do, so your kind words mean a great deal to our entire team. We will be sure to share your review with Lantz, and we look forward to serving you again whenever your vehicle needs us!

October 06, 2026

The servic writer neglected to check out my records to see that required services were part of the sales package. And was going to charge me for this 2 year service was part of the sale. More

by JACK.GERLACH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Oct 07, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for the confusion during your recent visit, and we understand how frustrating it must have been to be quoted for a service that was already included as part of your vehicle purchase. Our service team should have reviewed your records thoroughly before discussing any charges, and we are sorry that step was missed. At Covert Buick GMC Bee Cave, we want every customer to receive the full value of the benefits included with their purchase, and we are using your feedback as an opportunity to reinforce the importance of carefully reviewing each customer's history before every visit. We are grateful you brought this to our attention, and if there is anything further we can do or any remaining questions about your included maintenance, our service management team would be happy to speak with you directly and make sure everything is taken care of properly.

October 06, 2026

Great service and it was completed quickly. But it was very expensive. I will be very careful with what I choose to have done with you. More

by adamnewcomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who I spoke to
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Oct 07, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to share your experience with us! We are glad to hear that you received great service and that your visit was completed quickly, as we know how much your time matters. We also appreciate your honesty about the cost, and we completely understand that service expenses are an important consideration. At Covert Buick GMC Bee Cave, we want you to feel comfortable and confident with every decision, so our advisors are always happy to walk through recommended services, explain what is most urgent versus what can wait, and share any current service specials that may help you save. Your feedback helps us continue improving, and we would welcome the chance to help you plan your future maintenance in a way that fits your needs and budget. We truly appreciate your business and hope to see you again soon!

October 03, 2026

Lantz is always very accommodating to our time needs. He is always extremely nice & helpful. More

by BUFF.GIRL07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 07, 2026 -

Covert Buick GMC Bee Cave responded

We truly appreciate you sharing these kind words about Lantz! It is wonderful to hear that he consistently works around your schedule and always greets you with such a friendly and helpful attitude. Being flexible with our customers' time is something we value deeply, and Lantz does a terrific job of making each visit feel easy and personal. Here at Covert Buick GMC Bee Cave, building lasting relationships with the people we serve is what it is all about, and we are so grateful to have loyal customers like you. We will make sure Lantz hears about your thoughtful review, and we look forward to seeing you again soon!

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