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COASTAL CONVERTIBLES INC - Service Center

Austin, TX

4.4
93 Reviews
Call Service Center (512) 954-9290

93 Reviews of COASTAL CONVERTIBLES INC - Service Center

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April 20, 2025

My truck runs so much better after the transmission was replaced. I am definitely grateful for the loaner truck that I was given to drive while my truck was getting fixed. I am grateful that my truck is fi More

by jm4694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

We’re so glad to hear your truck is running great again! Our team at Covert Buick GMC Bee Cave is always here to make the repair process as smooth as possible—including keeping you on the road with a loaner. We truly appreciate your patience and are happy to see you back behind the wheel. Thanks for trusting us with your vehicle

April 15, 2025

Very nice service dept waiting area, but the music played throughout the dealership is annoying. Select a playlist that is less edgy. More

by cscherer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in Service
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the feedback! We're glad you enjoyed our service department's waiting area—we work hard to make it comfortable for our guests. We also appreciate your note about the music and will definitely take it into consideration as we continue to improve the experience here at Covert Buick GMC Bee Cave. Thanks again for visiting, and we hope to see you next time!

April 13, 2025

First class experience in both Sales and Service. ..a great staff! I highly recommend this dealership! More

by FLG3D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ford Elliot
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Apr 21, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the fantastic review! We’re thrilled to hear you had a first-class experience with both our Sales and Service teams. At Covert Buick GMC Bee Cave, we’re proud to have a staff dedicated to delivering top-notch customer care. We truly appreciate your recommendation and look forward to serving you again!

April 10, 2025

Best service advisor I have ever had the privilege of dealing with. Very professional and knowledgeable. More

by CPREECE2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Byrd
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Apr 11, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the fantastic feedback! We’re thrilled to hear that you had such a positive experience with your service advisor at Covert Buick GMC Bee Cave. Providing professional, knowledgeable service is what we strive for every day, and it means a lot to know we hit the mark. We truly appreciate your kind words and look forward to taking care of you again in the future! Best regards, Covert Buick GMC Bee Cave Team

April 09, 2025

Best of the best Shawn is great and the whole service department as well boom More

by CCAMPIO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Campion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Covert Buick GMC Bee Cave responded

Boom! We love hearing this kind of feedback—thank you! We're so glad Shawn and the entire service team at Covert Buick GMC Bee Cave made such a great impression. “Best of the best” is exactly what we aim for, and it’s awesome to know we delivered. We appreciate you taking the time to share your experience and look forward to seeing you again next time! All the best, Covert Buick GMC Bee Cave Team

April 03, 2025

As always, Scot was professional and courteous. He values my time and has service papers organized to get me in/out quickly. Thanks so much! More

by SSE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot
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Apr 11, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the kind words! We're so glad to hear Scot continues to provide the professional, courteous service you’ve come to expect at Covert Buick GMC Bee Cave. He truly does a great job of respecting your time and keeping things efficient and organized. We appreciate your continued trust and look forward to seeing you again at your next visit. Thanks again! Best regards, Covert Buick GMC Bee Cave Team

March 26, 2025

This dealership is a splendid experience everytime I need real "service". My greatest expectations are always More

by RDAVIS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett / This dealership would not be the same without Matt!!
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Mar 28, 2025 -

Covert Buick GMC Bee Cave responded

We’re honored to hear that Covert Buick GMC Bee Cave continues to meet—and even exceed—your expectations every time you visit. Providing real, reliable service is what we’re all about, and feedback like yours reminds us why we love what we do. We truly appreciate your loyalty and look forward to continuing to provide you with top-notch service whenever you need us. See you next time! 🙌🚗💯

March 22, 2025

Young lady in serves is great. Knows what she’s doing, very proficient and honest More

by dayobst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron McGuire
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Campion
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Covert Buick GMC Bee Cave responded

We’re so glad to hear you had a positive experience with our service team at Covert Buick GMC Bee Cave. It’s always wonderful to hear when one of our team members stands out for being knowledgeable, efficient, and honest—that’s exactly the level of service we aim to provide every day. We appreciate your kind words and look forward to seeing you next time! 🔧🙌🚗

March 12, 2025

Chris Campion is a god-send that will do whatever it takes to satisfy his customers which ensures repeat clientele. More

by GREG@CLASSENWINTERSLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Campion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Covert Buick GMC Bee Cave responded

Thank you so much for the incredible review, Greg! We couldn’t agree more—Chris Campion is truly one of a kind. His dedication to going above and beyond for every customer is exactly what we strive for at Covert Buick GMC Bee Cave. It’s that level of care and commitment that keeps folks coming back, and we’re lucky to have him on the team. We appreciate your support and look forward to seeing you again down the road! 🚗🙌👏

March 11, 2025

They made the best of a bad situation. Shawn is super helpful and truly goes out of his way to provide customer satisfaction. More

by ADAMJ79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Mar 28, 2025 -

Covert Buick GMC Bee Cave responded

We’re sorry to hear things didn’t start off perfectly, but we’re glad Shawn was able to turn it around and make the best of the situation. At Covert Buick GMC Bee Cave, customer satisfaction is our top priority, and it’s great to hear that Shawn went the extra mile to take care of you. We truly appreciate your patience and your trust—don’t hesitate to reach out if there’s ever anything we can do for you in the future! 🙌🚗💯

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