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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
368 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 123 service reviews

February 25, 2026

Matt Bennett is the person I deal with in the service department. He is very helpful and approachable and friendly. Enjoy doing business with him. More

by CHUCKKIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
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February 14, 2026

Great experience friendly people. Answered all questions. Highly recommend. Easy process and will buy again More

by GRENDZIP10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 24, 2026 -

Covert Buick GMC Bee Cave responded

Thank you so much for the wonderful review. We are thrilled to hear you had a great experience and found our team friendly and helpful. Making sure every question is answered and the process feels easy and straightforward is exactly what we aim for. At Covert Buick GMC Bee Cave, we are committed to creating a smooth and enjoyable buying experience from start to finish. Your recommendation means a great deal to us, and we truly appreciate your trust. We look forward to welcoming you back to Covert Buick GMC Bee Cave when you are ready for your next vehicle.

February 14, 2026

Great job installing my steps, it got done in a very timely manner, before delivery which is great. More

by Boscowtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Bednorz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Feb 24, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for the great feedback. We are glad to hear the steps were installed in a timely manner and ready before delivery. That is exactly how it should be. At Covert Buick GMC Bee Cave, we know the details matter, especially when you are excited to take delivery of your vehicle. Making sure everything is completed properly and on time is part of our commitment to great service. We appreciate you choosing Covert Buick GMC Bee Cave and hope you are enjoying your vehicle. If you ever need anything else, we are here to help.

February 01, 2026

Great. Took 1 1/2 hrs for oil change and tire rotation. Car in and out on time More

by randy86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Washington Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boyd in Service.
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Feb 06, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your feedback. We are glad to hear that your service visit was completed on time and that everything went smoothly with your oil change and tire rotation. Taking care of our guests efficiently while respecting their time is very important to us. On behalf of everyone at Covert Buick GMC Bee Cave, thank you for choosing our service team. We look forward to welcoming you back whenever your vehicle needs attention.

January 23, 2026

Great job fast and respectful I would definitely recommend it to my friends And family give yourself a hand amazing job More

by COACHJOSE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Washington Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2026 -

Covert Buick GMC Bee Cave responded

Thank you so much for the enthusiastic and kind feedback. We are thrilled to hear that your experience was fast, respectful, and worthy of a recommendation to friends and family. That level of trust means a great deal to our team. At Covert Buick GMC Bee Cave, we are committed to delivering service that makes every visit a positive one. We truly appreciate you choosing us and look forward to taking care of you again in the future.

December 30, 2025

Chase Smiley was a non pushy thoughtful and considerate salesman and we will call him on our next purchase. More

by Gilbert Riojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Smiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for taking the time to share your experience. We are glad to hear Chase Smiley provided a thoughtful, considerate, and no pressure approach during your visit. That kind of care and professionalism is exactly what we strive for with every guest. We truly appreciate your trust and are happy to know you will reach out to Chase again in the future. Thank you for choosing Covert Buick GMC Bee Cave, and we look forward to assisting you with your next purchase.

December 26, 2025

I really enjoyed working with Ford Elliott. He made the entire experience painless including coordinating some after-market add-ons. I'll be back again when it's time to make the next purchas More

by pcerone
Recommend Dealer
Yes
Employees Worked With
Ford Elliott
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Jan 02, 2026 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience with us. We are happy to hear that working with Ford Elliott made the entire process easy and enjoyable, including coordinating the after market add ons. Making every step as smooth and stress free as possible is always our goal. We truly appreciate your confidence and are glad to know you plan to return when it is time for your next purchase. Thank you for choosing Covert Buick GMC Bee Cave, and we look forward to seeing you again in the future.

December 08, 2025

Matt did a great job getting all of our Yukons in and out for the recalls More

by ACCOUNTSPAYABLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Dec 17, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the kind feedback. We are glad to hear Matt took great care of getting all of your Yukons handled efficiently for the recalls. Providing timely and dependable service is very important to us, and it is always rewarding to know our efforts made your visit a positive one. Everyone at Covert Buick GMC Bee Cave truly appreciates your trust, and we look forward to being here for you whenever your vehicles need attention.

December 06, 2025

Great service advisor. The work was identified and completed quickly. The waiting area is very nice, clean and comfortable More

by jbratton_73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz
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Dec 17, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience with us. We are pleased to hear that your service advisor provided great care and that your vehicle was handled efficiently. It is also wonderful to know you found our waiting area clean and comfortable, as we want every part of your visit to be enjoyable. Everyone at Covert Buick GMC Bee Cave truly appreciates your trust and looks forward to continuing to provide you with attentive and dependable service in the future.

December 04, 2025

Incredibly professional, courteous and helpful. Would highly recommend to anyone. Great dealership all the way around. More

by dgeorge7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ford Elliott
Report | Print
Dec 17, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for the wonderful review and for the recommendation. We are honored to hear that you found our team professional, courteous, and helpful throughout your experience. Providing consistent, high quality service is something we take great pride in. Everyone at Covert Buick GMC Bee Cave truly appreciates your trust and kind words, and we look forward to serving you again whenever you need us.

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