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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
480 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 170 service reviews

July 31, 2026

Great service as always. Much thanks to the team at Covert GMC. Five stars overall More

by brianeckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tippett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 28, 2026

The service center at Covert Buick BeeCaves has been wonderful to work with. Service is prompt and everyone there is courteous and helpful. Matt Bennett has always been on top of things for us. More

by DEBSANSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2026 -

Covert Buick GMC Bee Cave responded

Thank you so much for taking the time to share your kind words about our service team at Covert Buick GMC Bee Cave. We truly appreciate your recognition of Matt Bennett's dedication and the entire team's commitment to making sure every visit is a great one. Your feedback means a lot to us, and it's incredibly rewarding to know that we're delivering the prompt, courteous service you deserve. We're grateful to have earned your trust and look forward to continuing to exceed your expectations every time you come in.

July 25, 2026

Lantz is always helpful, courteous and knowledgeable Would recommend Covert and Lantz anytime thank you very much More

by Mmeece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2026 -

Covert Buick GMC Bee Cave responded

We're so grateful for your wonderful review and for highlighting Lantz's excellent service. It's team members like Lantz who make us proud to work at Covert Buick GMC Bee Cave, and knowing that his helpfulness and expertise have made such a positive impact on your experience is exactly what drives us every day. Thank you for the kind recommendation and for choosing us for your service needs. We truly value your business and look forward to serving you again soon.

July 21, 2026

I was very impressed with the service I received. Everyone was so nice and professional. More

by MILTONKELLY1960
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2026 -

Covert Buick GMC Bee Cave responded

We're so grateful for your kind words and thrilled to hear that your experience at Covert Buick GMC Bee Cave left such a positive impression. It's wonderful to know that our entire team's professionalism and genuine care for our customers resonated with you, and that level of service is something we work hard to deliver every single day. Your appreciation truly motivates us to continue raising the bar and ensuring that every interaction reflects our commitment to excellence. Thank you for choosing us and for taking the time to share your feedback.

July 17, 2026

Jeff Boyd was great to work with, kept me informed and provided accurate estimate on proposed repairs. Service department staff was very professional and helpful More

by dougwilson05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2026 -

Covert Buick GMC Bee Cave responded

Doug, thank you so much for the wonderful review! We’re thrilled to hear that Jeff Boyd kept you informed, provided an accurate repair estimate, and made the entire service experience smooth and straightforward. We’re also glad our service team was professional and helpful throughout your visit. We truly appreciate your trust in Covert Buick GMC Bee Cave and look forward to taking great care of you again!

July 15, 2026

My service was prompt and agreeable. However, I have a cracked winshield and I have not got it fixed because I am down to one car and my husband has cancer and I cannot be without my ca More

by diannetpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Genovese
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2026 -

Covert Buick GMC Bee Cave responded

We're truly sorry to hear about the frustration you've experienced with your windshield claim denial and understand how challenging this situation is, especially given everything you and your family are navigating right now. While warranty terms and reporting deadlines are outlined in the documentation provided at purchase, we recognize that important details can be overlooked in the moment.

July 14, 2026

Service Dept. scheduling work was easy; Work performed was excellent and timely. Service Personnel are very helpful, courteous and efficient. More

by persinger.gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Oliver
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Jul 17, 2026 -

Covert Buick GMC Bee Cave responded

Gary, thank you so much for the wonderful five-star review! We’re thrilled to hear that scheduling was easy, the work was completed promptly and to a high standard, and Cameron Oliver and our service team were helpful, courteous, and efficient throughout your visit. We truly appreciate your trust in Covert Buick GMC Bee Cave and look forward to taking great care of you again!

July 09, 2026

I believe the Service Rep I worked with was Jeff--he is exceptional! Really grateful for the service and professional nature at Covert GMC in Bee Cave. I love my new truck and not only did I buy the truc More

by russellstaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
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Jul 17, 2026 -

Covert Buick GMC Bee Cave responded

Russell, thank you so much for the incredible review! We’re thrilled to hear that Jeff provided exceptional, professional service and helped reinforce your confidence in choosing Covert Buick GMC Bee Cave. It means so much that your service experience played such an important role in where you purchased your new truck—and even more that you plan to return for both service and your next vehicle. We truly appreciate your trust, loyalty, and kind words, and we look forward to taking great care of you for many years to come!

July 08, 2026

Richard Boyd was fantastic to work with when servicing my vehicle. His calm demeaner and vast automotive knowledge is a fresh breath of air. He's not bad on the eyes either. More

by Melissa N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Boyd
Report | Print
Jul 17, 2026 -

Covert Buick GMC Bee Cave responded

Melissa, thank you so much for the wonderful review! We’re thrilled to hear that Richard Boyd made your service experience such a positive one with his calm demeanor, extensive automotive knowledge, and friendly personality. We truly appreciate you choosing Covert Buick GMC Bee Cave and look forward to taking great care of you again!

July 07, 2026

I had a great experience at Covert Buick GMC Bee Cave. The team was professional, knowledgeable, and easy to work with from start to finish. More

by calvinweiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff B.
Report | Print
Jul 17, 2026 -

Covert Buick GMC Bee Cave responded

Calvin, thank you so much for the great review! We’re thrilled to hear that Jeff B. and the team provided a professional, knowledgeable, and easy experience from start to finish. We truly appreciate you choosing Covert Buick GMC Bee Cave and look forward to serving you again!

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