
Covert Cadillac Bee Cave
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Very friendly and eager to help. A pleasure to visit and to purchase a vehicle. A pleasure to visit and to purchase a vehicle. More
Service department was outstanding! They handled business very professional and were very communicative. Jen took care of all issues with service and deli8my car back as good as new! They handled business very professional and were very communicative. Jen took care of all issues with service and deli8my car back as good as new! More
I made a purchase from out of state without seeing or test driving the car. My salesman, Alex Davis, went above and beyond answering all kinds of questions, sending detailed photos and videos and explain test driving the car. My salesman, Alex Davis, went above and beyond answering all kinds of questions, sending detailed photos and videos and explaining the process. I also received a fair trade for my vehicle. They delivered it to my house and picked up my trade. Couldn’t be happier with the whole process and Alex. More
they did a great job and gave me great pricing on my oil change and new tires great customer service change and new tires great customer service More
From the get-go we felt heard; HUGE thanks to Tom, John Raphael, and their teams Raphael, and their teams More
Excellent customer service by Aaron as well as the entire team. The service folks handled an issue with a great attitude as well. team. The service folks handled an issue with a great attitude as well. More
Professional and Attentive - Responded to questions and provided clear answers. Consulted with others when necessary for clarification. Demonstrated good overall product knowledge. provided clear answers. Consulted with others when necessary for clarification. Demonstrated good overall product knowledge. More
Everything went quick and smooth without any problems. And the staff were very friendly can’t complain about anything. And the staff were very friendly can’t complain about anything. More
Customer service is not up to the dealerships in my area. For instance, I am from Salado which is about 1.5 hrs drive, dealerships in my area make you login on the app and unlock a door just to ensure that e For instance, I am from Salado which is about 1.5 hrs drive, dealerships in my area make you login on the app and unlock a door just to ensure that everything is functional for you, they sit with you while you call Onstar to get onboarded. None of these items were a priority. My points were not added to the app for over a week, I am 3 weeks in and my car is still not in the app, so I cannot purchase the items that I want with my points. There is a recall for the headrest in the 3rd row, when they wanted to schedule it to be fixed they are telling me that it is not something I can sit and wait for, I need to leave it. Am I supposed to pay an Uber to take me home 1.5 hrs? I will not be recommending this dealership. They also sent my deal to 8 companies for financing, so they could make more money on the back end, which cost me several points off of my credit score. They were not going to make enough from the ones that I have great credit with. I will be refinancing in 3 months. Garlyn Shelton's prices may be a little more, but the customer service is worth it. More
These guys so a great job. They helped her out with a loaner car, and they guided her through the repairs process. They helped her out with a loaner car, and they guided her through the repairs process. More