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Covert Cadillac Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
376 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 376 reviews

July 31, 2026

Wade always takes great care of me, accommodating my schedule and making my service experience as seamless as possible. More

by dgris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2026

Loyal fan of Covert family, having bought more than a dozen vehicles in the last 30 years. I love the new Bee Cave Cadillac location and my service rep, Wade Higginbotham is the best. More

by RLHARVEY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 30, 2026

Beautiful dealership, staff was courteous and greeted me from every new face while I waited in a great lounge area. More

by VINCENTLIMON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 30, 2026

Jennifer very effective communicator and delivered on what she said. Expectations were met. Highly recommend. More

by GMMARCUS3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 30, 2026

Jennifer was outstanding! She did a great job explaining what repairs the Escalade needed and - those that were not needed at this time More

by jms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 29, 2026

Bought a new 2027 Optiq. Process was quick and easy. Salesman, Kyler was great and even the finance process was smooth and easy. More

by wmyoung1
Recommend Dealer
Yes
Employees Worked With
Kyler Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2026 -

Covert Cadillac Bee Cave responded

Thank you for choosing Covert Cadillac Bee Cave for your new 2027 Optiq and for taking the time to share such a positive review. We're proud that Kyler made your vehicle purchase experience enjoyable and that our finance team was able to streamline the process for you, because we believe that buying a car should be exciting and straightforward from start to finish. Your kind words about how smoothly everything came together mean so much to our entire team, and they reflect our dedication to making every customer feel valued and supported throughout their journey with us. We're thrilled to have you as part of the Covert Cadillac Bee Cave family and look forward to providing you with exceptional service on your new vehicle for many years to come.

July 28, 2026

Phenomenal customer service! Went above and beyond to find us a vehicle that fit our budget and preferences. Didn't feel pressured or rushed to make a decision. Once purchased, More

by gizmers
Recommend Dealer
Yes
Employees Worked With
David Rojo, Daniel Souza
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Jul 29, 2026 -

Covert Cadillac Bee Cave responded

We're absolutely thrilled by your enthusiastic review and so grateful for the opportunity to serve you at Covert Cadillac Bee Cave. Going above and beyond to find the perfect vehicle that matched both your budget and preferences is exactly what we're passionate about, and we're delighted that you felt respected throughout the entire process without any pressure or rushed decisions. The fact that our team went the extra mile to hand deliver your vehicle to your home speaks to our genuine commitment to making your experience as seamless and convenient as possible. Your excitement about returning to us is the highest compliment we could receive, and we're honored to have earned your trust and loyalty. We can't wait to welcome you back and continue delivering the phenomenal service you deserve.

July 24, 2026

Kirk provided excellent customer service and provided timely updates as needed. Amazing consumer experience! thank you! More

by gracemanzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coach Arron
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Jul 29, 2026 -

Covert Cadillac Bee Cave responded

Kirk truly exemplifies the level of attentive, professional service we strive to deliver at Covert Cadillac Bee Cave, and we're so grateful that his timely communication and excellent care created such an amazing experience for you. Your kind recognition of his dedication motivates our entire team to keep raising the bar and ensuring that every customer receives that same thoughtful, responsive attention. We deeply appreciate your business and your wonderful feedback, and we're excited to continue earning your trust with the same level of service that impressed you so much. Thank you for choosing us and for taking the time to share your positive experience.

July 24, 2026

Jennifer does a great job with taking care of me. She’s the only reason I use covert given the history I have with purchasing a vehicle from this auto group. I would recommend this dealer for service More

by BRANDAN0055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2026 -

Covert Cadillac Bee Cave responded

We're grateful for your review and deeply appreciate Jennifer's dedication to taking care of you at Covert Cadillac Bee Cave. Knowing that her exceptional service has made such a meaningful difference in your experience with us is something we take to heart, and we're honored that you trust her with your service needs. Your willingness to recommend us for service gives us encouragement, and we're committed to continuing to earn your confidence through the same attentive, quality care that Jennifer consistently provides. Thank you for your business and for giving us the opportunity to serve you.

July 23, 2026

Jennifer was very nice and quick about getting my vehicle back to service while I waited in the lounge during my oil change. A suggestion for the lounge. Better coffee machine that makes real expresso drin More

by tracies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2026 -

Covert Cadillac Bee Cave responded

Thank you so much for the wonderful feedback about Jennifer's efficiency and care at Covert Cadillac Bee Cave. We're delighted that she had your vehicle ready quickly while you waited comfortably in our lounge, and we truly appreciate your thoughtful suggestion about upgrading our coffee service. Your input is incredibly valuable to us, and we're always looking for ways to enhance the experience for our customers while they're here. We're grateful for your business and for sharing constructive ideas that help us continue improving every aspect of what we offer. We look forward to seeing you again soon and providing the same attentive service Jennifer delivered this time around.

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