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Covert Cadillac Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
201 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 201 reviews

August 23, 2024

Zach was so helpful, kind & provided topnotch customer service. He works in the service desk. My car service was completed in a timely matter. Thanks More

by Shamim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Aug 23, 2024 -

Covert Cadillac Bee Cave responded

Shamim, Thank you for your kind words! We’re delighted to hear that Zach provided you with exceptional service at the service desk and that your car service was completed promptly. At Covert Cadillac Bee Cave, we strive to deliver top-notch customer service, and it’s great to know Zach’s efforts made a positive impact. Thank you for choosing us, and we look forward to serving you again in the future!

August 23, 2024

Sam was amazing! ! He responded quickly and very knowable. Dealership was beautiful. I was excited to get into a rare car and ready to have some fun! Sandra was very p More

by Hunter Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Aug 23, 2024 -

Covert Cadillac Bee Cave responded

Hunter, Thank you so much for your fantastic review! We’re thrilled to hear that Sam’s quick response and knowledge, along with Sandra’s professionalism in the finance process, made your experience at Covert Cadillac Bee Cave exceptional. It’s wonderful to know that you felt like more than just a customer and enjoyed the process of getting into your new car. We truly appreciate your kind words and look forward to helping you with any future needs. Enjoy your new ride and have fun with it!

August 23, 2024

Always the BEST. ..Thank you guys..And Matt is a Fantastic help and a real asset for you. More

by STRPTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LaBlanc
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Aug 23, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us at Covert Cadillac Bee Cave. Matt is indeed a fantastic asset to our team, and we’re thrilled to know his help has made a difference for you. Your satisfaction is our top priority, and it’s always wonderful to hear when our efforts are appreciated. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for being such a valued customer!

August 23, 2024

The service from Wade was fantastic, as usual. There is a flaw in how the front end air valance/diffuser is designed. It should not come loose as easily as it does. More

by paulnutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
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Aug 24, 2024 -

Covert Cadillac Bee Cave responded

Paul, Thank you for your feedback and for your continued trust in our service! We're thrilled to hear that Wade provided fantastic service, as always. We appreciate your insight regarding the front end air valance/diffuser design and will certainly pass your feedback along to Cadillac for further review. If you have any more concerns or need additional assistance, please don't hesitate to reach out. We look forward to seeing you again at Covert Cadillac Bee Cave!

August 23, 2024

The Bee Cave Cadillac was absolutely the best service experience! Very friendly and so efficient. Michael and his staff made us feel like royalty! The store is lovely. The loaner was just like my c More

by SHERRY_INGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 23, 2024 -

Covert Cadillac Bee Cave responded

Thank you, Sherry, for your glowing review! We’re thrilled to hear that your experience at Covert Cadillac Bee Cave was exceptional. Michael and his team are dedicated to providing top-notch service, and it’s wonderful to know they made you feel like royalty. We’re also glad the loaner vehicle made your day more comfortable in the heat. Your appreciation means a lot to us, and we look forward to assisting you again in the future. Thank you for choosing Covert Cadillac Bee Cave!

August 22, 2024

Jennifer my sales person went above and beyond with the customer service she provided. Christian the Finance person was very patient with me and answered all of my questions. When calling the dealership on More

by Sonya Jacobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer, Christian, Mr. Souza
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Aug 22, 2024 -

Covert Cadillac Bee Cave responded

Sonya, Thank you so much for your wonderful review! We’re thrilled to hear that Jennifer and Christian provided exceptional service during your visit to Covert Cadillac Bee Cave. It’s our goal to ensure that every aspect of your experience is top-notch, from sales to financing and beyond. We’re also pleased to know that our entire team, from the phone staff to the on-site personnel, met your expectations with professionalism and helpfulness. Your satisfaction is our priority, and we’re grateful for your kind words. If you need any further assistance or have more questions in the future, don’t hesitate to reach out. Thank you for choosing Covert Cadillac Bee Cave!

August 21, 2024

Fantastic, professional. The work was done quickly and I was out the door. Great experience. More

by MARIEPAVLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
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Aug 22, 2024 -

Covert Cadillac Bee Cave responded

Marie, Thank you for your positive review! We’re thrilled to hear that you had a fantastic and professional experience at Covert Cadillac Bee Cave. It’s wonderful to know that the work was completed quickly and to your satisfaction. Our team strives to provide efficient and high-quality service, and we’re glad we could meet your expectations. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. Thanks again for choosing us, and we look forward to seeing you next time!

August 21, 2024

I drive from Georgetown to work with Arron “Coach” Deck. I liked that he wasn’t pushy. Didn’t keep trying to call me. Texted and sent pics and ideas. He found me exactly what I wanted!!! I don’t respond wel More

by Juleekru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron “Coach” Deck
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Aug 21, 2024 -

Covert Cadillac Bee Cave responded

Julee, Thank you so much for your wonderful review! We’re thrilled to hear that Arron “Coach” Deck provided you with a pleasant, no-pressure experience at Covert Cadillac Bee Cave. It’s great to know that his approach—through texts, pictures, and thoughtful communication—helped you find exactly what you wanted. We’re excited for you to receive your new XT4 and to handle the delivery and trade-in process smoothly. If you need anything else or have any questions, don’t hesitate to reach out. Enjoy your new Cadillac, and thanks again for your kind words!

August 21, 2024

Excellent service all around. Tom Gordon was great. Will return for more business. Daniel in finance was great as well More

by roger.leaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom, Daniel
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Aug 21, 2024 -

Covert Cadillac Bee Cave responded

Roger, Thank you so much for your positive feedback! We’re delighted to hear that you had an excellent experience with Tom Gordon and Daniel at Covert Cadillac Bee Cave. Providing great service is our top priority, and it's wonderful to know that both Tom and Daniel made a positive impression. We look forward to serving you again in the future. If you need anything else or have any questions, please don’t hesitate to reach out. Thanks again for your kind words!

August 21, 2024

Arron was great to deal with. No pressure. We bought an XT5. There was nothing on the lot that met our specifications, so he walked us through the ordering process. When we picked More

by TERRYAGILCHRIST1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron Deck
Report | Print
Aug 21, 2024 -

Covert Cadillac Bee Cave responded

Terry, Thank you so much for sharing your experience! We’re delighted to hear that Arron provided you with a seamless and no-pressure experience at Covert Cadillac Bee Cave. It’s great to know that he guided you through the ordering process and ensured you were well-acquainted with your new XT5’s features. We’re also pleased you appreciated the comfort of our air-conditioned bay. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your new Cadillac!

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