
Covert Cadillac Bee Cave
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great customer service, they went the extra mile to insure we were satisfied with our purchase. insure we were satisfied with our purchase. More
They were very friendly, attentive, communicative and caring. The restroom was clean and well equipped. The waiting area was stocked with chilled bottles of water, snacks and hot drinks. They gave me a caring. The restroom was clean and well equipped. The waiting area was stocked with chilled bottles of water, snacks and hot drinks. They gave me a loaner vehicle and it was top notch! This experience has been typical of what I’ve received here since I bought my vehicle here two years ago…I really enjoy working with Jennifer! More
Absolutely the best car buying experience we’ve ever been a part of. Everyone at Covert went out of their way to make sure this was a great experience. Our sales representative Adler Gunn, knew his product a a part of. Everyone at Covert went out of their way to make sure this was a great experience. Our sales representative Adler Gunn, knew his product and impressed us with his knowledge and patience. Thank you Covert team ! More
Everyone was very friendly. Dealership was nicely appointed. A very nice waiting area with lots of amenities. Dealership was nicely appointed. A very nice waiting area with lots of amenities. More
Alex was great to work with. Very personable . Found us the right vehicle. We look forward to the ride. Very personable . Found us the right vehicle. We look forward to the ride. More
Alan Deck and Juan Carlos at Bee Caves were great to work with. I had done a lot of research and knew what I wanted in a new car. They listened to me and were very patient with all of my questions. I love my with. I had done a lot of research and knew what I wanted in a new car. They listened to me and were very patient with all of my questions. I love my new CT5 and look forward to driving it for years to come. More
Overall my experience was alright. The only issue I have with them is that my challenger was sold to me without having the state inspection done to it!! I also noticed that my back tir The only issue I have with them is that my challenger was sold to me without having the state inspection done to it!! I also noticed that my back tires were bald. As soon as I noticed I sent a picture of it to my salesman . He immediately called me and said that they sold me the car without doing the state inspection on it! So he asked for me to bring it back so it could be done. I asked if the was any way I could get 2 new tires for the back Because mine where bald (almost no tread!) he said he could sale me 4 new ones for 600. They very good about wanting to get you to come into the dealership to buy a car! BUT once you purchase a car, it’s very hard to get a hold of them or have them get ahold of you! I feel as a salesman you never put any of your customers on the back burner. The least you could do is send them a text to let them know you are busy … But I also feel that they only do this with a certain type of people they know who they can do it on and who they can’t I’m being GENEROUS when I give these people a three out of five star rating. I’m not lying when I say I’ve had better customer service coming from a small mom and pop Dealership than I did with this one. More