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Covert Cadillac Bee Cave

Austin, TX

4.7
249 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 249 reviews

August 21, 2025

Customer service from everyone we worked with was exceptional especially Alex Davis. Alex was very thorough in his vehicle orientation and worked hard to get us into another lease. He is very frien More

by hhorner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ragen Shein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Fawaz
Aug 25, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience with us. We’re so glad to hear that our team provided exceptional customer service and that Alex went above and beyond to make your vehicle orientation thorough and your lease process smooth. His friendly and helpful approach truly reflects our commitment to customer satisfaction. We appreciate your loyalty and thank you for choosing Covert Cadillac Bee Cave!

August 20, 2025

Good people . They had loaner for me . They kept my car only 3 days . . Considering for dealership that is good in my Book . Thank you More

by alikarajy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Aug 25, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience. We’re glad to hear that our team was able to provide you with a loaner and complete the service on your vehicle quickly and efficiently. Your kind words mean a lot, and we truly appreciate you choosing Covert Cadillac Bee Cave!

August 20, 2025

Great experience throughout the entire sale. Jack Hyink went above and beyond to make me feel confident about my purchase. More

by wheartsill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Hyink
Aug 25, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your kind words. We’re thrilled to hear that your entire sales experience was great and that Jack went above and beyond to ensure you felt confident in your purchase. We’ll be sure to recognize him for his efforts. We truly appreciate you choosing Covert Cadillac Bee Cave and look forward to serving you again in the future!

August 18, 2025

Covert Cadillac Bee Cave was great to deal with. Tom and Rafael all made our car-buying experience a very good one. I would happily buy here again! More

by TAPITTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience! We’re thrilled to hear that Tom and Rafael made your car-buying process such a positive one. We truly appreciate your kind words and are grateful you chose Covert Cadillac Bee Cave. We look forward to welcoming you back when you’re ready for your next vehicle!

August 17, 2025

The sales staff at Covert Bee Cave were the consummate professionals. There was absolutely no pressure and they worked hard to get me a terrific deal on the Escalade V, establishing it certified preowned More

by DKOLBE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Covert Cadillac Bee Cave responded

Thank you so much for your thoughtful review! We’re honored to know that our sales staff provided you with one of the most pleasant buying experiences out of your many vehicle purchases. It’s wonderful to hear that the team delivered a no-pressure, professional approach while helping you secure your Certified Pre-Owned Escalade V and ensuring excellent follow-up after the sale. We truly appreciate your strong recommendation and are grateful you chose Covert Cadillac Bee Cave. We look forward to continuing to serve you with the same level of care and professionalism in the future!

August 14, 2025

Every effort made to make the purchase positive and resolve any confusion on our part. More

by tessmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Souza
Aug 19, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience! We’re so glad to hear that our team was able to make your purchase a positive one and ensure everything was clear along the way. We truly appreciate you choosing Covert Cadillac Bee Cave and look forward to assisting you again in the future!

August 08, 2025

Michael and staff are amazing. Had a great experience. They walked me through every step. More

by pjpicasio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your kind words! We’re thrilled to hear that Michael and our team at Covert Cadillac Bee Cave made your experience smooth and enjoyable. Walking you through every step is exactly the kind of personalized service we strive for, and we’re grateful you chose us. Enjoy your new vehicle!

August 07, 2025

Professional. courteous, coop on price and financing ! Knowledgeable, Efficient, willing to negotiate,, Thanks for the experience ! More

by LYNNHALLEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody Kaminski
Aug 11, 2025 -

Covert Cadillac Bee Cave responded

Lynn, thank you for sharing your experience! We’re so glad to hear that our team at Covert Cadillac Bee Cave provided professional, courteous, and efficient service while working with you on price and financing. We truly value your business and appreciate the opportunity to earn your trust. Enjoy your new Cadillac!

August 07, 2025

Customers should not be pushed into paying $2,995 dealer add-on items. This creates a negative experience and could limit the amount of repeat buyers. Sales price is not made clear including how the $7,500 More

by tom.conwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your feedback. We understand your concerns and want to clarify that most customers see significant value in the optional dealer add-on items, but they are not mandatory. We also apologize for any confusion regarding the $7,500 federal tax credit—Cadillac manages this incentive differently, and we will make sure our team is clearer in explaining how it is applied. Your input is important, and we will use it to improve transparency in pricing, disclosures, and overall communication moving forward.

August 07, 2025

This purchase experience was poor at best. From the awful communications, bait and switches on price, time frame misalignments, and terrible condition of delivery. This was a top of the lin More

by davemerritt101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan Dinford
Aug 19, 2025 -

Covert Cadillac Bee Cave responded

We’re very sorry to hear about your experience and appreciate you taking the time to share this feedback. Your concerns are important, and we will use them to improve moving forward.

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