Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Covert Cadillac Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
228 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
Contact Dealership

16501 Sweetwater Village Drive Building 2

Austin, TX

78738

Directions

By Type

Showing 228 reviews

May 31, 2025

After 3 weeks, I'm still looking for a copy of my paperwork. No bill of sale or anything else. More

by fredjm
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Covert Cadillac Bee Cave responded

Thank you for bringing this to our attention. We're sorry to hear that you're still waiting on your paperwork. Have you had a chance to check your email, including your spam or junk folder? That’s how we send all documentation, including the bill of sale. If you haven’t received anything, please let us know right away so we can resend and make sure you have everything you need. We appreciate your patience and are here to help resolve this quickly.

May 31, 2025

Ira was excellent professional and trustworthy. I enjoyed working with him and highly recommend his services. This purchase by far was my favorite. Thank you Ira for taking care of me and making More

by Sdca96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ira Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Covert Cadillac Bee Cave responded

Thank you so much for the thoughtful review! We’re thrilled to hear that Ira provided such an excellent, professional, and trustworthy experience. It’s especially meaningful to know this was your favorite purchase experience—that’s exactly what we aim for. We’ll be sure to pass along your kind words to Ira, and we’re grateful you chose to work with us. Enjoy your new vehicle, and we’re here for you anytime!

May 29, 2025

I'm reaching out to express my disappointment and frustration with the service I received from Eddie Green and Daniel at Corvet Cadillac of Bee Cave. Despite my initial excitement about purchasing a More

by juniemchapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Report | Print
Jun 05, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience. We’re truly sorry to hear that your excitement about purchasing a new vehicle was overshadowed by frustration and a lack of transparency. That’s not the standard we strive to uphold, and we understand how disappointing that can be. Your concerns have been noted, and we’re confident that our management team will work to address the situation and help find a resolution that reflects the level of service you deserve. We appreciate your patience and the opportunity to make things right.

May 27, 2025

Sales rep Juan Carlos Deleon was outstanding. His patience, kindness and willingness to help listen to our needs, wants, and requests was not great. Anytime he did not have the exact answer to More

by TIMADAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Deleon
Report | Print
Jun 05, 2025 -

Covert Cadillac Bee Cave responded

Thank you so much for your thoughtful review! We’re thrilled to hear that Juan Carlos Deleon provided such an outstanding experience. His patience, kindness, and honest communication truly reflect the values we strive for at Covert Cadillac Bee Cave. It’s great to know he took the time to listen to your needs and followed through on every detail with efficiency and care. We appreciate you choosing us and look forward to helping you again in the future!

May 23, 2025

The dealership is new, the staff were friendly & helpful. We have had a good experience so far. More

by Tawnafree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Covert Cadillac Bee Cave responded

Thank you for the kind words! We're glad to hear you've had a good experience so far and that our team has been friendly and helpful. We truly appreciate your support and look forward to continuing to provide you with great service!

May 17, 2025

Spent a little more time in waiting then the wife wanted, between operations.. With no trade in and paying cash, it could of been faster. More

by fredjm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your honest feedback. We understand that time is valuable—especially when you're paying cash and have no trade-in—and we're sorry the process took longer than expected. Your input is helpful, and we'll use it to improve efficiency moving forward. We appreciate your business and hope to serve you even better next time.

May 16, 2025

From start to finish, was a good experience. Love the car, looking forward to working with the service people in the future More

by jackcurtis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott mullican
Report | Print
Jun 05, 2025 -

Covert Cadillac Bee Cave responded

Thank you for the great feedback! We're so glad to hear you had a positive experience from start to finish and that you’re loving your new car. We look forward to seeing you again and providing the same level of care and service in the future. Enjoy the ride!

May 10, 2025

Best auto purchase ever! Juan Carlos DeLeon provided outstanding sales support and expertise, as did the rest of the team. He was very courteous and ensured the purchase proc More

by ijackson3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos DeLeon
Report | Print
May 16, 2025 -

Covert Cadillac Bee Cave responded

Thank you for the fantastic review! We’re thrilled to hear that Juan Carlos DeLeon and the rest of the team at Covert Cadillac Bee Cave made this your best auto purchase ever. Juan Carlos takes great pride in providing expert guidance and a smooth, courteous experience from start to finish. We truly appreciate your trust in us and look forward to helping you again when you're ready for your next vehicle! – The Covert Cadillac Bee Cave Team

May 06, 2025

LET DOWN once again 6 months after repurchase once again still dealing with Cadillac has been a frustrating just buy this vehicle back and save me the trouble every week I get a phone call from Cadillac rep More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryce Ishak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Gordon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience. We understand how frustrating and exhausting it can be to deal with ongoing issues, especially when you've tried to be proactive by documenting and reporting them. It’s clear that this situation has caused you a great deal of inconvenience, and we’re sorry you’ve been left feeling this way. While we can’t change what’s already happened, we encourage you to continue working with Cadillac directly regarding the recall and any potential buyback options. They are best positioned to evaluate and resolve concerns at that level. We appreciate you taking the time to voice your concerns and hope you receive a resolution soon.

May 06, 2025

I am satisfied. The last service was great!! I had an unsatisfied service before but you guys made an effort and fixed the issue. That’s why I return to you guys aga More

by ROMONENA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
May 16, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your honest and thoughtful review! We’re glad to hear that your most recent visit to Covert Cadillac Bee Cave was a great one and that our team was able to make things right after your previous experience. Your trust and continued business mean a lot to us, and we're committed to providing the quality service you deserve every time. Thanks again for giving us the opportunity to earn back your confidence—we truly appreciate it! – The Covert Cadillac Bee Cave Team

1
2
3
4
...
23